2011 KIA OPTIMA Complaints
View complaints related to 2011 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2011 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA OPTIMA- FORT WORTH, TX
I WAS STOPPED, 2ND IN POSITION, AT A STOP LIGHT. I WAS REAR ENDED BY A NISSAN SENTRA DOING APPROXIMATELY 50 TP 55 MPH. MY CAR WAS HIT IN THE REAR, PUSHING THE FRONT INTO A DUALLY. THE AIRBAGS DID NOT DEPLOY. I STRUCK MY HEAD ON THE STEERING WHEEL. I WAS WONDERING WHY THE AIRBAGS DID NOT DEPLOY. THE FRONT LEFT BUMPER WAS SEVERELY DAMAGED AS THE LEFT REAR BUMPER. IN ALL, THE CAR WAS A TOTAL LOSS. *TR
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- SAN DIEGO, CA
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD VEER TOWARDS THE LEFT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND A CAMBER KIT WAS INSTALLED ON THE SUSPENSION BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- INDIANAPOLIS, IN
I WAS TRAVELING 55MPH BEHIND A VEHICLE WHO SUDDENLY SWERVED OUT OF THE WAY INTO THE RIGHT HAND LANE. THERE WAS A CAR STOPPED IN THE LEFT HAND LANE, UNABLE TO STOP IN TIME I STRUCK THE BLACK JEEP LIBERTY IN THE REAR BUMPER MORE TOWARD THE DRIVER SIDE WITH THE THE PASSENGER FRONT BUMPER OF MY CAR. ( KIA OPTIMA) MY AIR BAG DID NOT DEPLOY AND I DID STRIKE MY HEAD, ALTHOUGH I AM NOT SURE IF I HIT IT ON THE WINDSHIELD OR ON THE GLASS TOP. MY CONCERN IS MY SEATBELT DID NOT ENGAGE PROPERLY ALLOWING ME TO STRIKE MY HEAD. AND AGAIN THAT THE AIRBAGS DID NOT DEPLOY. *TR
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- REDFORD, MI
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, A ROCK STRUCK THE FRONT WINDSHIELD ON THE PASSENGER'S SIDE BOTTOM CORNER AND SHATTERED THE GLASS. THE CONTACT NOTICED THAT THE MOLDING AROUND THE WINDSHIELD WAS NOT SECURE. THIS FAILURE RECURRED ON MORE THAN ONE OCCASION. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 8,535 AND THE CURRENT MILEAGE WAS 8,537.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- LEESBURG, VA
THIS IS A BRAND NEW HYBRID. SINCE INITIAL PURCHASE THE CAR HAS BEEN OBSERVED TO STEER TO LEFT ON ITS OWN AT LOWEST SPEEDS. TIRE PRESSURE HAS BEEN CHECKED WEEKLY AND HAS BEEN MAINTAINED AS PER SPECS. CAR STILL VEERS TO LEFT. ON RESEARCHING HAVE FOUND THAT THIS IS AN ISSUE WITH ALL 2011 KIA OPTIMAS INCLUDING OTHER MODELS. CONTINUOUSLY OBSERVED THIS FOR NEXT 500 OR SO MILES AND THEN TOOK TO DEALER WHO ACKNOWLEDGED THE ISSUE BUT SAID KIA CORPORATE HAS NOT NOTIFIED THEM OF ANY ISSUE SO THEY DO NOT KNOW WHAT TO DO AS THIS HYBRID CAR IS TOO NEW. THE SAME ISSUES HAS BEEN REPORTED ON OTHER KIAS NON HYBRID AS WELL.THE DEALER WAS DULLES KIA IN LEESBURG, VA . I WOULD NOT WORRY ABOUT COSMETIC ISSUES BUT ON A BRAND NEW CAR SUCH SAFETY ISSUES ARE TROUBLESOME ESPECIALLY WHEN DEALERS HAVE NO CLUE. DEALER INDICATED THESE ARE NEW CARS WITH NEW POWER STEERING MODULES AND HENCE THEY HAVE SEEN LOT OF THESE CASES. KIA NEEDS TO RECALL AND REPLACE ASAP. NHTSA NEEDS TO ISSUES SAFETY RESEARCH. THE CAR ON HIGHER SPEEDS ALSO PULLS TO LEFT AND IS DANGEROUS WITH WINDY CONDITIONS. *TR
Source: NHTSA WEB SITE -
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2011 KIA OPTIMA- MONTVALE, NJ
I HAVE A 2011 KIA OPTIMA EX, WITH THE NAVIGATION PACKAGE. I HAD A STRANGE INCIDENT WHICH I WOULD LIKE TO REPORT. AFTER DRIVING FOR 15 MINUTES, I PLACED THE TRANSMISSION IN PARK AND THE CAR IMMEDIATELY BEGAN TO REV VERY HIGH. I PUT MY FOOT FIRMLY ON THE BRAKE AND SHIFTED IN TO NEUTRAL, BUT IT KEPT REVVING VERY HIGH, SO I PUT IT IN DRIVE AND IT STILL REVVED VERY HIGH-- ROARING. I PUT THE CAR IN PARK AGAIN AND TURNED THE ENGINE OFF. STARTED IT AGAIN 5 SECONDS LATER AND IMMEDIATELY THE ENGINE ROARED REVVING VERY HIGH. TURNED OFF THE ENGINE AGAIN AND THEN IT STARTED NORMALLY. MY FOOT WAS FIRMLY ON THE BRAKE THE WHOLE TIME AND THERE WERE NO OBJECTS TOUCHING THE ACCELERATOR. *TR
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- WALDORF, MD
I BOUGHT THE CAR IN FEBRUARY 2011 AND WITHIN SEVERAL DAYS, NOTICED THE CAR WOULD PULL LEFT AFTER MAKING A LEFT TURN OR EVEN CHANGING LANES TO THE LEFT. THINKING IT WAS JUST AN ALIGNMENT ISSUE, I TOOK THE CAR BACK TO THE DEALER. THE CAR HAS BEEN BACK TO THE DEALER FOR THIS ISSUE 6 TIMES, EACH TIME THEY DID AN ALIGNMENT. RECENTLY I NOTICED BOTH FRONT TIRES WERE WEARING EXCESSIVELY, WITH LESS THAN 14000 MILES, AND HAVE HAD TO REPLACE BOTH TIRES. SINCE THE NEW TIRES HAVE BEEN INSTALLED, THE PROBLEM HAS GOTTEN WORSE, LIKE IT WAS WHEN I PURCHASED THE CAR. NOW AT THE DEALER FOR THE 6TH TIME, I WAS TOLD THAT KIA HAS NEW ALIGNMENT SPECIFICATIONS, THE 3RD SET OF ALIGNMENT SPECIFICATIONS KIA HAS HAD IN LESS THAN A YEAR. I WAS TOLD ALSO TOLD THAT THIS ISSUE WAS IN PART DUE TO THE NATURE OF ELECTRONIC STEERING. THIS IS UNACCEPTABLE AND AN EXCUSE, NOT A REASON. *TR
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- BELLEVUE, WA
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT INADVERTENTLY DEACTIVATED THE HEADLIGHTS WHEN THE TURN SIGNAL LEVER WAS PUSHED DOWN. THE CONTACT STATED THAT THE END POINT OF THE TURN SIGNAL LEVER INCLUDED A KNOB THAT CONTROLLED THE HEADLIGHTS, WHICH EASILY ROTATED TO DEACTIVATE THE HEADLIGHTS WHILE MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THERE WAS NOT A REMEDY AVAILABLE FOR THE ISSUE AND THE DESIGN OF THE VEHICLE COULD NOT BE COMPROMISED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,300. UPDATED 02/15/12*BF THE DEALER INFORMED THE CONSUMER, THERE WAS NO FIX FOR THE PROBLEM. UPDATED 02/29/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- LOWELL, MA
TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DECELERATE ABNORMALLY. AFTER A FEW MOMENTS, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND STOPPED. BLACK SMOKE THEN BEGAN TO RISE FROM UNDER THE HOOD AND THE VEHICLE WAS IMMEDIATELY ENGULFED INTO FLAMES. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- GAITHERSBURG, MD
I BOUGHT A BRAND NEW 2011 KIA OPTIMA HYBRID AND THE CAR PULLS HEAVILY TO THE LEFT EVEN ON STRAIGHT ROADS. I TOOK THE CAR TO THE DEALER AND THEY DID AN ALIGNMENT AND THEY SAY IT IS WITHIN SPECS BUT IT ACTS THE SAME. IF YOU LET GO OF THE STEERING WHEEL FOR A COUPLE SECONDS YOU'RE ON THE SHOULDER. THIS IS A VERY SERIOUS SAFETY ISSUE. SECOND ISSUE IS THAT BOTH DRIVER AND PASSENGER SEATS WERE BOLTED DOWN IN ONE BOLT OUT OF FOUR. THE DEALER INSTALLED THE MISSING BOLTS BUT THIS MAKES ME REALLY WORRIED ABOUT THE QUALITY CONTROL AT KIA. WHAT ELSE MIGHT THEY MISSED? I DON'T EVEN WANT TO THINK WHAT MIGHT HAVE HAPPENED HAD I BEEN INVOLVED IN A COLLISION BEFORE NOTICING THIS. UNACCEPTABLE! *TR
Source: NHTSA WEB SITE