2011 KIA OPTIMA Complaints
View complaints related to 2011 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2011 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA OPTIMA- Nampa, ID
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- Tecumseh, NE
Check engine has failed. Glow relay stuck on or knock sensor or engine warranty. I don't know. Kia service will find out what's wrong with my car.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- Petersburg, VA
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 37 MPH, he noticed a burning odor, and there was smoke coming from underneath the hood and through the A/C vents. The ABS warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The local dealer and several unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- Fayetteville, NC
A recall has been issued for my 2011 Kia Optima. I received a letter from the NHTSA with my VIN on it. I am concerned about the safety of me and my family. I am being told that there is no remedy for the HECU. The recall says it can experience a fire in the engine compartment while parked or while being driven. I find that possibility quite scary. What am I to do? What is considered a reasonable amount of time for this to be fixed? The recall was issued nearly three months ago. Each day gets more and more frightening.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- Johnston, RI
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 KIA OPTIMA HYBRID- San Francisco, CA
The contact owns a 2011 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- Port Saint Joe, FL
The contact owned a 2011 Kia Optima. The contact stated that after his wife started the vehicle, she smelled a burning odor within the interior of the vehicle, prompting her to quickly exit. After a visual inspection of the exterior of the vehicle, the contact's wife observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. A police and fire report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss. No warning lights were illuminated; however, the contact stated that he observed an intermittent check engine light in the months prior to the failure. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, and the vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- MARBLE HILL, MO
My Kia Optima is peeling paint around the top of the windshield. My car is beginning to rust. This is not normal. Reading online about this issue, and many people are seeing the exact same issue. My car is snow white in color.
Source: NHTSA WEB SITE -
2011 KIA OPTIMA- Leesville, LA
The contact's fiance owned a 2011 Kia Optima. The contact stated that while her fiance was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact's fiance went outside to push the vehicle from behind while the contact steered the vehicle to the side of the road. The contact's fiance then noticed there were flames coming from underneath the hood and pulled the contact out of the vehicle. The vehicle was then engulfed in flames. No injuries were sustained, and medical attention was not received. The police and fire department arrived on the scene, and the fire department extinguished the fire. A fire department report was filed. The vehicle was towed to a tow yard; however, the insurance company was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 222,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA OPTIMA- Tecumseh, NE
My car won’t crank. Starter is not working. Ask if warranty or recall. Let’s see if they accept warranty for starter replacement. My car towed to Kia of Lincoln in Lincoln, Nebraska where the car parked there right now. Please contact Kia at Lincoln and I better hope warranty are accepted and diagnostic are free too. Thank you!
Source: NHTSA WEB SITE