2012 KIA OPTIMA Complaints
View complaints related to 2012 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2012 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA OPTIMA- Starke, FL
The contact owns a 2012 Kia Optima. The contact stated the vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) was performed; however, after the repair, the A/C system became inoperable, and the front passenger's side window failed to roll up or down when engaging the power window switch. The dealer was notified of the failure, but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Kansas City, MO
Power train and engine failure and causing my Kia to catch on fire at 11:30 coming back home from work. I was Driving home and smell smoke and car was shaking and when I stopped at the highway to open and look fire was on while driving and I had to call 911 and stop the fire. I had some fire extinguisher in the car I stopped the fire and towed the car and I replaced engine and powered train For over $9000 between repairs and labor and transmission and engine
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Starke, FL
The contact owns a 2012 Kia Optima. The contact stated that the front passenger's side window failed to roll up or down as needed. The vehicle was taken to the dealer; however, the contact was unaware of the diagnostic result, nor the parts that needed to be replaced to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Franklin Swaure, NY
The contact owns a 2012 Kia Optima. The contact stated while driving at undisclosed speeds, the brake pedal was depressed and went to the floorboard. The contact stated that several times the brake pedal was depressed approximately a half-inch to an inch. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the brake master cylinder. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Chicago, IL
The contact owns a 2012 Kia Optima. The contact stated while driving at various speeds, the vehicle went into LIMP Mode and failed to exceed 61 MPH. The RPM failed to exceed 2,000 RPM. Additionally, the contact stated that the vehicle failed to exceed 45 MPH while driving uphill, and the vehicle failed to exceed 55 MPH while driving downhill. The contact scanned the vehicle with a vehicle scanner and retrieved codes indicating an oil control valve failure. The contact replaced the oil control valve; however, the failure recurred. The vehicle was taken to the dealer where the fuel rail system, the fuel tube clamps, and the bolts were replaced under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the failure persisted. The vehicle was taken back to the dealer several times. The dealer replaced the battery, the engine oil, and other unknown parts; however, the failure recurred. Additionally, the contact stated that the vehicle was experiencing excessive fuel consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 157,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 KIA OPTIMA- Richmond, VA
The contact owned a 2012 Kia Optima. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V363000 (Air Bags) however, it failed to prevent the recall safety risk. The contact stated that while his mother was driving at approximately 45 MPH with the grandmother seated in the front passenger seat, another vehicle cut in front abruptly and switched back into their original lane, causing the contact's mother to crash into the rear of another vehicle ahead. The air bags did not deploy. No warning light had illuminated. The contact's grandmother was taken to a local hospital for injuries including a swollen face, both arms harmed, broken teeth, 3 broken ribs, and back pain. The contact's mother was later taken in a personal vehicle to a local hospital for injuries sustained for bruising on their chest, back and neck pain, and an injured toe on her left. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. The manufacturer was made aware of the failure. The failure mileage was approximately 225,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Las Vegas , NV
Car went to limp mode and has code p1326. Car was towed to kia and waiting on determination of kia in korea to cover engine. Car has 63,000 miles
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Rancho Mirage, CA
Driving on highway at about 60mph when the engine started knocking and the power decreased significantly. I pulled to the side of the road and called my day who came and brought his OBD 2 tester. The code was P1326 which is Knock Sensor. We had the car towed to a KIA dealer nearby and they updated the software. We picked up the car the next day. It seemed fine at first. Within two weeks the the same thing happened and we, once again had it towed to KIA. Within a few days, the service writer called and said that the engine needed to be replaced, but that KIA was denying an engine replacement. They said that they found sludge in the engine that in their opinion showed a lack of maintenance. We sent in receipts for oil changes every 5-6K miles. At this point, we do not have an answer regarding an engine replacement.
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Trevose, PA
The engine caught fire and exploded after I parked it and exited the car and the recall repair was done on the engine July 5 2024 by Kia dealership.
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Dublin, CA
Body paint chipping. Is known issue when speaking to insurance, Kia dealer and paint body repair.
Source: NHTSA WEB SITE