2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,340 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA OPTIMA- COUNCIL BLUFFS, IA
WHEN I'M DRIVING AT ANY SPEED AND ON ANY SURFACE DRIVING OVER THE SLIGHTEST BUMP THE STEERING WHEEL MAKES A CLANKING SOUND ALSO THE CAR IS PULLING TO THE RIGHT MY FRONT TIRES ARE WEARING OUT ON THE UPPEROUTSIDE OF THE TIRE THE PART OF TIRE THAT TOUCHES THE ROAD. I HAVE LOOKED ON WEB TO SEE IF ANYONE ELSE HAS HAD A ISSUE WITH THIS WHAT I FOUND WAS THAT IT MAY BE THE STEERING COUPLER. IT'S GETTING WORSE I'M AFRAID IT'S NOT GOING TO TURN ONE OF THESE DAYS BECAUSE OF WHAT'S GOING ON. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- FLORISSANT, MO
ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- ATLANTA, GA
I HAD MY CAR A WHOLE YEAR BEEN GETTING OIL CHANGES REGULARLY UNTIL MAY 22, 2020 GOT AN OIL CHANGE AND MY CAR STARTED KNOCKING AND CUT OFF ON THE HIGH WAY AND I NEVER EXPERIENCED THIS PROBLEM BEFORE. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- DELMAR, MD
2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE VEHICLE'S ENGINE FAILURE OCCURRED AFTER HAVING THE RECALL NUMBER 5C141 REPAIR COMPLETED. *THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JS
Source: CONSUMER LETTER -
2013 KIA OPTIMA- CINCINNATI, OH
I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR
Source: NHTSA WEB SITE -
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2013 KIA OPTIMA- BATTLEFIELD, MO
WE WENT TO START THE VEHICLE AND IT SPUTTERED AND FAILED TO START. ONCE IT FINALLY DID IT WAS "JUMPY" AND THERE WAS A LOT OF BLACKISH SMOKE FROM THE EXHAUST. THE VEHICLE THEN HAD A CHECK ENGINE LIGHT COME ON SO WE GOT THAT TESTED AT AN AUTOMOTIVE STORE WITH AN ERROR CODE OF " P0087 FUEL RAIL/SYSTEM PRESSURE- TOO LOW" I SEE MULTIPLE ARTICLES DISCUSSING RECALLS FOR THIS YEAR AND MODEL, HOWEVER WHEN WE CALLED KIA THEY SAID THERE WAS NO RECALL FOR OUR SPECIFIC VEHICLE FOR THIS ISSUE. WE ARE NOW GOING TO HAVE IT REPAIRED AND PAY OUT OF POCKET.. I FEEL THIS IS UNSAFE, AND NEEDS TO BE ADDRESSED AS THIS COULD HAVE CAUSED A FIRE HAVING GASOLINE LEAK OUT. AS WELL NOW WE ARE GOING TO BE OUT OF POCKET PAYING A LITTLE OVER $1,000. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- OXFORD, MS
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,405.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- TIFTON, GA
ALL ELECTRICS WORK. ENGINE WILL NOT WORK. STARTER IS NEW. ALTERNATOR IS NEW. BATTERY IS NEW. *TR
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- RIVERVIEW, FL
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED TO KEEP THE VEHICLE IN A COOL LOCATION TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- SHENANDOAH, PA
I WILL BE DRIVING AND ALL OF THE SUDDEN THE CAR LOSES POWER. I'LL BE GOING 55 IT DROPS INSTANTLY TO 25. THE RPMS STOP WORKING. THIS FIRST HAPPENED ON I81 HIGHWAY MY CAR JUST LOST POWER NOW THIS IS A 3 LINE HIGHWAY. I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. YOU PUSH THE GAS AND GOES NO FASTER THAN 20/25.THIS HAS BEEN GOING ON FOR SEVERAL YEARS. I'VE REPORTED THIS TIME AND TIME AGAIN. A RECALL CAME OUT AND MY VEHICLE WAS ON IT FOR A NEW ENGINE. WAS TOLD NO BECAUSE MY CHECK ENGINE LATE DIDN'T COME. THIS HAPPEN AT LEAST 5 TIMES ALL REPORTED. NOW KIA REFUSES TO TOW MY CAR TO THE DEALERSHIP. THE MANAGER AT KIA SAID IT'S A CERTIFIED VEHICLE PLUS IT'S A RECALL. NOPE STILL DID NOTHING. IT HAPPENED TO MYSELF , MY HUSBAND AND ALSO WHEN OUR DAUGHTER DROVE IT. IT'S NOT SAFE.. IF MY VEHICLE IS LISTED ON THE RECALL WHY ARE THEY NOT FIXING IT. SHE TYPED IN MY VIN AT OUTTEN KIA AND SHE SAID WOW YOU ARE THE FIRST PERSON THAT HAS AN OPTIMA THAT?S ON RECALL FOR AN ENGINE. I HAVE 13 KIA OPTIMA THAT THEY WILL NOT STAND BY. PLEASE HELP. WHAT CAN I DO? THE LAST TOME IT HAPPENED WAS MARCH OF 2020. IT'S DOCUMENTED AT THE DEALERSHIP EVERY TIME IS WAS DOWN THERE. *TR
Source: NHTSA WEB SITE