2013 KIA OPTIMA Complaints

WHENEVER TRYING TO FUEL MY VEHICLE, THE PUMP WOULD CLICK OFF WITHIN SECONDS. I WOULD HAVE TO STAND HOLDING THE PUMP AND RECLICK THE PUMP OVER AND OVER. THIS PROCESS WOULD TAKE 10 TO 15 MINUTES TO FUEL THE VEHICLE. AFTER SEVERAL TRIPS TO THE KIA DEALER TRYING TO GET THIS FIXED. THEY EVENTUALLY REPLACED THE WHOLE FUEL SYSTEM. FROM TIME TO TIME, WHILE PUMPING GAS, I STILL HAVE TO STAND BY THE PUMP BECAUSE THE FUEL PUMP WILL CLICK UP AS IF MY TANK IS FULL.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A FRONT WHEEL ALIGNMENT HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

HEARD ABOUT RECALL ON NEWS FOR 2013 KIA OPTIMA ON SATURDAY, 2.29.2020. FOR ENGINE FIRES. DEALERSHIPS WERE ALREADY CLOSED. CALLED RICK CASE KIA FIRST THING THIS MORNING, 3.1.2020. LARRY IN THE SERVICE DEPARTMENT WAS VERY RUDE AND SAID HE WASN'T SURE WHAT I WAS TALKING ABOUT, THEY DO NOT KNOW OF ANY RECALLS. VERY DISMISSIVE. I'M NOT QUITE SURE HOW KIA KEEPS GETTING AWAY WITH THESE TYPES OF THINGS. YOU WANT ME TO KEEP MY FAMILY IN A DEATH TRAP? GTFOH. THIS IS THE 4TH OR 5TH MAJOR RECALL ON MY CAR. ONE OF THE OTHER MAJOR RECALLS WAS FOR METAL SHAVINGS IN THE OIL. AFTER BULLDOG KIA, THEY WERE GREAT, REPLACED THE ENTIRE ENGINE, MY CAR STARTED EATING OIL LIKE CRAZY. I SWITCHED TO HIGH MILEAGE, FULL SYNTHETIC, 5W30 INSTEAD OF 5W20, OIL THINKING IT WOULD HELP SINCE IT HAS SO MANY MILES ON IT. IT DIDN'T. YOU'RE SUPPOSED TO GET 5K MILES WITH FULL SYNTHETIC BEFORE ANOTHER OIL CHANGE, MY CAR IS COMPLETELY OUT OF OIL WITHIN 2K MILES. SO I'M ADDING OIL MYSELF BETWEEN OIL CHANGES. WHEN CONTACTING RICK CASE KIA, I WAS TOLD "JUST LET IT BLOW UP BECAUSE WE DO NOT COVER OIL CONSUMPTION". TO ME, THIS IS ABSOLUTELY ABSURD. I'VE SPENT MONEY ON THIS CAR. THIS IS MY FAMILY'S CAR, THIS IS HOW I GET TO AND FROM WORK TO BE ABLE TO PAY FOR THIS [XXX] CAR....AND I GET TOLD TO LET IT BLOW UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DRIVING DOWN THE ROAD, AT NIGHT, MY FOG LIGHTS START GOING ON AND OFF. I NEVER REALIZED HOW MUCH THEY ACTUALLY HELP. CAR ISN'T UNDER WARRANTY SO KIA WILL NOT REPLACE. GOOGLE SEARCH SHOWS LOTS OF PEOPLE WITH THE SAME PROBLEM. FOUND OUT IT COULD BE THE LCM - $80. FOR WHAT LOOKS LIKE A [XXX] PLUG IN. REALLY? COME ON KIA. ADDITIONALLY, I WAS INFORMED OF A HEADLIGHT RECALL. CALLED RICK CASE KIA, AGAIN, TERRIBLE SERVICE/CUSTOMER SERVICE. THEY DISMISSED ME, JUST KEPT SAYING "THERE'S NO RECALL FOR THIS VEHICLE." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CHECK ENGINE LIGHT CAME ON, TOOK CAR TO LOCAL O'REILLY AUTO PARTS FOR THEM TO SEE WHAT THE PROBLEM WAS. GAVE CODE P0091 WHICH YEILDED PART PR536 - FUEL PRESSURE REGULATOR. CALLED RICK CASE KIA, DULUTH, GA (ABSOLUTE TERRIBLE SERVICE/CUSTOMER SERVICE, NUMEROUS TIMES)...CAR ISN'T UNDER WARRANTY, WILL NOT COVER...IMMEDIATELY SAID O'REILLY'S WAS WRONG - IT'S THE ENTIRE FUEL PUMP - QUOTED $800 TO CHANGE. CALLED A SECOND TIME, SPOKE WITH SOMEONE DIFFERENT, SAID $600 TO CHANGE FUEL PRESSURE REGULATOR. CAR ISN'T RUNNING ANY DIFFERENT. CHECK ENGINE LIGHT CAME ON ABOUT $170K MILE MARK.

ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR

WHEN DRIVING THE VEHICLE THE STEERING WHEEL IS MAKING A CLACKING NOISE. THE STEERING WHEEL IS LOOSE

MY 2013 KIA OPTIMA HYBRID BEGAN SUDDENLY HAVING A KNOCKING NOISE IN THE MOTOR. HAD IT TOWED TO KIA AND WAS TOLD IT HAD THE EXACT SAME ISSUE THAT THE 2013 OPTIMA WERE HAVING THAT WERE COVERED BY A RECALL EXCEPT MINE WAS A HYBRID AND THE RECALL HAD NOT INCLUDED HYBRIDS

THE CAR ENGINE STARTED KNOCKING AND THEN COMPLETELY FAILED AT 114,000 MILES. I WAS GOING 35 MPH AND MY OIL HAS BEEN CHANGED REGULARLY.

POOR PAINT JOBS AND NOT CAR HAS LOTS OF PEELING AND CHIPPED PAINT SPOTS. SEEMS TO BE VERY POOR WORKMANSHIP AND NOW WE ARE STUCK WITH A PEELING CAR.