2013 KIA OPTIMA Complaints
View complaints related to 2013 KIA OPTIMA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,340 complaints submitted for the 2013 KIA OPTIMA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA OPTIMA- SHAKER HEIGHTS, OH
MY 2013 KIA OPTIMA SX BURNS EXCESSIVE OIL AND PRODUCES EXCESSIVE EXHAUST SMOKE. THE DEALERSHIP ORIGINALLY TOLD ME I HAD A FAULTY EXHAUST CONTROL VALVE. AFTER I REPLACED THAT VALVE, HOWEVER, THE PROBLEM(S) PERSISTED. AT MY LAST SERVICE VISIT, THE DEALERSHIP SIMPLY TOPPED-OFF THE OIL TO GET THE ENGINE MALFUNCTION AND CHECK OIL WARNING LIGHTS TO GO OFF. UPON LEAVING THE DEALERSHIP, I SOON DISCOVERED THAT THE EXCESSIVE EXHAUST SMOKE REMAINED. THE ONLY TIME THE EXCESSIVE EXHAUST SMOKE DISSIPATES IS WHEN MOST OR ALL OF THE OIL HAS BURNED OFF. (THE SERVICE ADVISOR AT A SECOND DEALERSHIP SIMPLY TOLD ME THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM.)
Source: NHTSA WEB SITE -
2013 KIA OPTIMA HYBRID- MERRILLVILLE, IN
ELECTRICAL INTERIOR LIGHT TURN ON WHEN YOU LEAN ON THE ARM REST ALSO GOT A OIL CHANGE AND THE OIL LIGHT WILL NOT RESET CAUSE THERE IS A MALFUNCTION IN THE OIL PRESSURE
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- DALLAS, TX
PASSENGER SIDE HEADLIGHT KEEPS GOING OUT , IT HAS HAPPENED AT LEAST 7 TIMES AND PER SOUTHWEST KIA THE ENTIRE KIT WOULD HAVE TO BE CHANGED. AND IT'S ONLY THE PASSENGER SIDE THAT HAS THE ISSUE. THE DATE REFLECTS THE MOST RECENT TIME IT'S HAPPENED
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- TOMS RIVER, NJ
CAR STOPPED WHILE PROCEEDING THROUGH A TOLL. TRIED GETTING A JUMP TO START IT. MOTOR WOULD NOT TURN OVER .STARTER HAD A STEEL EVERY TIME TRYING TO START IT.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- LEWISVILLE, TX
WHILE ON THE FREEWAY THE VEHICLE FROZE UP AND LOCKED. WE SMELT A STRONG BURN ODOR. MECHANIC CHECKED FUSES AND WE THOUGHT IT WAS WIRING OR POSSIBLY THE MOTOR BUT TURNS OUT THE STARTER WENT BAD. THE BURN SMELL CAME FROM THE COIL WIRE ON THE STARTER.
Source: NHTSA WEB SITE -
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2013 KIA OPTIMA- KING GEORGE, VA
A RECALL WAS ISSUED TO ME BY KIA IN 2017 WHEN WE HAD THE VEHICLE'S ENGINE TOTALLY REPLACED. ON MAY 16, 2019 MY SON WAS DRIVING WHEN PASSERBY'S WERE HONKING AND FLASHING THEIR LIGHTS AT HIM. HE NOTICED THAT THE ENGINE WAS ON FIRE, WHEN HE LOST STEERING, AND BREAKS. HE JUMPED OUT OF THE CAR WHILE MOVING AND THEN THE CAR EXPLODED, A TOTAL OF 3 SEPARATE TIMES BEFORE FIRE AND EMERGENCY PERSONNEL ARRIVED ON SCENE. FIRE REPORT AND INVESTIGATION UNDERWAY.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- BERKELEY, CA
DRIVING HOME ON THE HIGHWAY ON A SUNDAY EVENING ON MAY 19, 2019 IN OAKLAND, CALIFORNIA, MY SUNROOF (SPECIFICALLY, THE MIDDLE PANEL OF THE THREE GLASS ROOF PANELS ON THE KIA OPTIMA SX 2013) SUDDENLY AND WITHOUT ANY WARNING CRACKED, LETTING OFF AN EAR-PIERCING POP. I DROVE TO A SAFE PLACE WITH MY HAZARD LIGHTS ON, HEARING PIECES OF GLASS FALL OFF OF MY CAR INTO THE LANE BEHIND ME. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT, AND FORTUNATELY, THE FABRIC SUN SHADE UNDERNEATH WAS CLOSED, SO I WAS SPARED FROM THE SHOWER OF GLASS AND INJURY OTHER CAR OWNERS HAVE EXPERIENCED DURING THIS EXPLOSION OF GLASS. THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME OF THE INCIDENT AND NO DEBRIS, AND I WAS DRIVING STRAIGHT ON A SMOOTHLY PAVED ROAD. WHEN I INSPECTED THE SUNROOF, THERE WAS A HUGE HOLE IN THE CENTER OF THE GLASS PANEL AND THE BROKEN GLASS AROUND THE HOLE WAS POINTING UPWARD INTO THE SKY. THE ENTIRE GLASS PANEL WAS SHATTERED BUT STILL IN PLACE. THERE WAS NO DEBRIS OR A ROCK INSIDE THE SUN SHADE UNDERNEATH THAT COULD EXPLAIN THE HOLE. IT WAS ALTOGETHER EERIE AND VERY FRIGHTENING AND TRAUMATIZING, AND I WAS GRATEFUL I WASN'T KILLED BY ANY POTENTIAL ACCIDENT THAT COULD HAVE BEEN CAUSED BY THIS UNSAFE SUNROOF EXPLOSION. I AM IN PROCESS OF GETTING IT REPAIRED AT THE DEALERSHIP WHERE I BOUGHT THE CAR USED, AND I HAVE MADE A CLAIM WITH BOTH MY CAR INSURANCE COMPANY (GEICO, WHO HAS NOT BEEN VERY HELPFUL IN ACKNOWLEDGING THIS AS A MANUFACTURING DEFECT), AND WITH KIA CONSUMER AFFAIRS. KIA ALSO HAS NOT ACKNOWLEDGED THAT THIS IS A DEFECT, AND NONE OF THE KIA DEALERSHIP SERVICE REPRESENTATIVES OR MANAGERS I'VE SPOKEN WITH (SIX OF THEM) HAVE HEARD OF THIS BEFORE.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA- LITTLE ROCK, AR
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRAIN KIA OF SHERWOOD (5830 WARDEN RD, SHERWOOD, AR 72120, (501) 436-4852 23502) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12843689. THE CONTACT WAS ALSO PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 124,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- JACKVILLE, FL
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779) THREE TIMES TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- BISMARCK, AR
I OWN A 2013 KIA OPTIMA. THE FIRST TIME I NOTICED THE ISSUE, I WAS DRIVING ON THE INTERSTATE MILES FROM HOME ON A FAMILY TRIP. I NOTICED THE OIL LIGHT FLICKERING WHEN I DEPRESSED THE ACCELERATOR, AND ALSO SMELLED SOMETHING BURNING FROM ENGINE COMPARTMENT. I PULLED OFF AT THE NEAREST SERVICE STATION AND CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK OTHER THAN SOME BURNT OIL RESIDUE. THE STRONG BURNING SMELL AND SMOKE WAS COMING FROM THE OPENING. I IMMEDIATELY ADDED OIL AND HAVE BEEN KEEPING A CLOSE EYE ON IT EVER SINCE. I CONTACTED THE DEALER AND HAVE LEARNED OF THE MANY PROBLEMS THAT KIA OWNERS ARE HAVING WITH THESE PARTICULAR ENGINES. THE DEALERSHIP CONDUCTED A OIL CONSUMPTION TEST AND DETERMINED THE CAR IS LOSING A LITTLE OVER A QUART OF OIL EVERY 1000 MILES OR SO, BUT ISN'T LEAKING ANYWHERE. I HAVE READ MANY OF THE STORIES OF ENGINE FAILURES AND FIRES CAUSED BY THIS AND I DO NOT WANT TO EXPERIENCE THIS WHILE ON THE ROAD WITH MY FAMILY. THIS CAR ONLY HAD ABOUT 107,000 MILES ON IT WHEN I FIRST NOTICED THIS OIL CONSUMPTION PROBLEM. THIS VEHICLE HAS BEEN WELL MAINTAINED AND SHOULD NOT BE GOING THROUGH OIL LIKE THIS WITH SO LITTLE MILES ON IT. THE DEALERSHIP IS TELLING ME THAT THERE IS NO WARRANTY THAT COVERS THIS AND NO RECALLS HAVE BEEN ISSUED DESPITE ALL OF THE TROUBLE KIA OWNERS ARE HAVING. I DON'T TRUST THE CAR ON THE ROAD WITH MY FAMILY AND I DON'T KNOW WHERE ELSE TO TURN. PLEASE HELP WITH THIS. THANK YOU!
Source: NHTSA WEB SITE