2012 KIA OPTIMA Complaints

The engine failed, and it is past the 100,000 mile warranty. Due to the fact that there were no warning lights at any moment prior to the engine failing, my safety and others were put at risk. The 2012 Kia Optima suddenly stopped in the middle of a major road, which could have easily caused a collision had another vehicle been any closer to me. The component was inspected by a mechanic, and there were no symptoms prior to the car stopping.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the dealer declined to perform the recall repair because the vehicle was a Canadian-manufactured vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle has not repaired. I have not been in an accident. However there are two open safety recalls for my car and I am terrified that myself or someone else is going to be injured or even killed due to this problem has yet to be resolved. The first recall for my car is the headliner plates. I took my car into my local dealership (Stokes Kia of Goose Creek) and they told me it would take 10 business days before they could inspect my car and determine what the problem is (it’s a recall so I don’t understand why they would have to identify a problem that was clear in recall letter). However, I asked if they would repair my car within that 10 day period if they “identified” the problem. They told me it could take an additional 10 business days or longer for the repair (for them to get around to fix it because they were extremely backed up). I asked if I would be provided a loaner vehicle or rental and they told me no. They instructed to try the other Kia dealership which is much further away from me. I ended up trying the other Kia dealership. However, they told me they would not provide a loaner car but they did schedule an appointment for my repair. They told me it should not take long for the repair but they could have my car for about 3 days until they can get around to fixing it. I went along because I wanted the issue fixed so I prepared to make arrangements for the possibility that I wouldn’t have a car for 3 days. However, like the day or so before my appointment Kia Country called me saying that the parts for the repair were on a national back order and that I would be notified when they are available. I have yet to notified. Now there is another serious recall that there is no remedy for. I am extremely uncomfortable with my car with these recalls that can’t be fixed. This is not my fault so I shouldn’t have to suffer or be without a car due to these problems. I want to know what other options do I have?

The contact owns a 2012 Kia Optima. The contact stated while at a complete stop at the traffic light, she noticed that there was smoke coming from underneath the driver's side of the hood. Additionally, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact exited the vehicle. The contact stated that there were flames coming from underneath the hood. The fire department extinguished the fire but declined to provide a copy of the report to the contact. No police report was filed. There were no injuries sustained. The vehicle was pushed into a parking lot. The vehicle was then howled to the residence the following day. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 23V652000(Service Brakes, Hydraulic) and 17V224000(Engine and Engine Cooling). The manufacturer was notified of the failure and sent a field inspector, who inspected the vehicle at the residence. The field inspector informed the contact that a complete inspection of the vehicle could not be performed because the vehicle was not lifted. The contact stated that the inspector mainly inspected under the hood of the vehicle and took photos. The manufacturer later informed the contact that the vehicle repair could not be covered because the incident had not occurred due to the recalls based on the field inspector report. The vehicle was not diagnosed or repaired. The failure mileage was approximately 222,100.

I did not know about this recall and my dad was driving my car caught on fire and blew up now I do not have a car please help.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.