2011 KIA OPTIMA HYBRID Complaints

WHILE DRIVING ON THE HIGH WAY THE ENGINE STARTED MAKING A KNOCKING SOUND AND THEN THERE WAS A BURNING SMELL AND THE CAR WOULD NOT ACCELERATE THEN THE CAR SHUT OFF. I WAS FORCED TO SWITCH LANES AND GET OFF THE NEAREST EXIT.

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE ENGINE SEIZED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE EMERGENCY LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A VERY LOUD KNOCKING NOISE AND SOUNDED LIKE SOMETHING WAS DRAGGING FROM THE BOTTOM OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN KIA DEALER IN IRVINE, CA. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE TORN DOWN TO DETERMINE WHAT CAUSED THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO A ROD BEARING AND THERE WERE METAL SHAVINGS IN THE OIL PAN; HOWEVER, THE VEHICLE WAS FREE OF SLUDGE. THE MANUFACTURER WAS CONTACTED. BECAUSE THE CONTACT WAS THE THIRD OWNER OF THE VEHICLE, THE VEHICLE WOULD NOT BE REPAIRED FOR FREE. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE WAS IDENTICAL TO A PREVIOUS UNKNOWN RECALL. THE VEHICLE HAD A 100,000 MILE WARRANTY, WHICH WAS NO LONGER VALID. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.

MY ENGINE DID EXACTLY AS THE RECALL ON THE NON-HYBRID ENGINES. LOST OIL PRESSURE, OIL INDICATOR CAME ON, CHECK ENGINE LIGHT CAME ON AS ENGINE SEIZED ON HIGHWAY DURING DRIVING. DEALERSHIP REFUSING TO INCLUDE MY CAR ENGINE IN RECALL BECAUSE OF HYBRID -EVEN THOUGH IT HAS A GAS ENGINE. KIA CORPORATE CONTACTED AND STATED THEY WERE WILLING TO "WORK SOMETHING OUT" WITH IT IF DEALERSHIP WILL CONTACT THEM. I CANNOT GET DEALERSHIP TO DO THIS YET. LIKELY LEGAL COUNSEL WILL HAVE TO BE CONTACTED. INSURANCE ADJUSTER ALSO COMMENTED DEFECTIVE PART LIKELY CAUSE. GOOD THING I DID NO HAVE CARDIAC ISSUE -HAD TO WAIT IN HEAT ON HIGHWAY DURING SUMMER MORNING FOR TOW TRUCK AFTER SUDDEN ENGINE FAILURE IN TRAFFIC WHILE EXITING ON TO THE HIGHWAY. ALSO FORTUNATE THE CARS BEHIND ME DID NOT HIT ME CAUSING MORE DAMAGE OR PERSONAL INJURY. STILL TRAUMATIC EXPERIENCE.

WHEN DRIVING MY KIA, AS I APPROACH A STOP AND THE AUTOMATIC TRANSMISSION DOWNSHIFTS, THE CAR WILL LURCH FORWARD - ALMOST AS IF A CAR IS HITTING US FROM BEHIND. IT IS FORCEFUL AND HAPPENS FREQUENTLY. NOW, AFTER ONLY 5 YEARS OF OWNERSHIP, THE CAR HAS SERIOUS TRANSMISSION PROBLEMS. IT IS NO LONGER SAFE TO DRIVE ON THE STREETS.

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: P215/55R/17 93B (NA). WHILE DRIVING 55 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OBSERVED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER LANE TO REMOVE THE TIRE. ROADSIDE ASSISTANCE WAS CALLED AND ASSISTED THE CONTACT WITH REPLACING THE TIRE ON THE FRONT DRIVER SIDE WITH THE SPARE TIRE. DUE TO THE FAILURE OCCURRING IN A CONSTRUCTION ZONE, THE VEHICLE HAD TO BE DRIVEN TO A SAFE ZONE. THE VEHICLE WAS TAKEN TO A FRED BEANS FORD OF MECHANICSBURG DEALER LOCATED ON 6320 CARLISLE PIKE, MECHANICSBURG, PA 17050 WHERE IT WAS DIAGNOSED THAT THE TIRE EXPERIENCED A PREMATURE BLOW OUT. THE DEALER ALSO STATED THAT THE RIM NEEDED TO BE REPLACED. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE TIRE COULD BE REPLACED; HOWEVER, THE REPLACEMENT OF THE RIM WAS AT THE OWNER'S EXPENSE. THE MANUFACTURER ALSO INSTRUCTED THE CONTACT TO MAIL IN THE DEFECTIVE PARTS ALONG WITH PICTURES, RECEIPTS, AND OTHER SUPPORTING DOCUMENTS. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TAKATA RECALL--I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT WITH MY 2011 KIA OPTIMA HYBRID. AS THE IMPACT WAS PRETTY HARD, THE AIR BAGS DID NOT DEPLOY. MY DAUGHTER WAS JERKED FORWARD AND HIT HER FACE ON THE DASHBOARD.

WHILE DRIVING (IN FORWARD MOTION), WITHOUT ANY PRESSURE BEING APPLIED TO EITHER THE BRAKE OR PARKING BRAKE, THE VEHICLE BEGINS TO SLOW ITSELF RAPIDLY; AN AUDIBLE RUMBLE CAN BE HEARD AND THE VEHICLE BEGINS TO VIBRATE SLIGHTLY; A YELLOW TRIANGLE WITH AN EXCLAMATION POINT AND THE WORDS 'CHECK BRAKE' APPEARS IN THE DRIVER'S DIGITAL DISPLAY; ATTEMPTS TO ACCELERATE INCREASES THE RPMS BUT THE VEHICLE CONTINUES TO SLOW RAPIDLY - NOT IDLE AS IF IT WERE NOT IN GEAR, BUT JUST AS IF THE DRIVER WAS BREAKING SUDDENLY. THE ONLY KNOWN METHOD OF CORRECTING THIS IS TO TURN THE VEHICLE OFF AND RESTART IT. WHEN THE VEHICLE RESTARTS YOU CAN FEEL THE BRAKE PEDAL RELEASE. THIS HAS OCCURRED RANDOMLY AT LEAST TEN TIMES IN THE PAST TWO MONTHS, AT SPEEDS RANGING FROM 25 MPH ON NEIGHBORHOOD STREETS TO 70 MPH ON BUSY FREEWAYS. I SINCERELY FEAR THAT IF NOT CORRECTED IT WILL LEAD TO A (POTENTIALLY FATAL) VEHICLE COLLISION. I TOOK THE VEHICLE TO A NEAR-BY KIA DEALER SERVICE DEPARTMENT ON 21 JULY 2016 BUT THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE MALFUNCTION. *TR

WHILE TRAVELLING AT APPROXIMATELY 50 - 55 MPH ON A HIGHWAY A DEER HAD RAN ACROSS THE ROAD, IN ORDER TO AVOID A COLLISION HEAD ON WITH THE DEER I TOOK AN EVASIVE MANEUVER AND UNFORTUNATELY COLLIDED WITH THE GUARDRAIL ON THE DRIVERS SIDE AT APPROXIMATELY 40 - 50 MPH. IMPACTING THE ENTIRE DRIVERS SIDE OF MY VEHICLE. HOWEVER, NO AIRBAG DEPLOYMENT OCCURRED WITH SIDE CURTAIN AIRBAGS AND VEHICLE IS NOW CONSIDERED A TOTAL LOSS FOR INSURANCE PURPOSES DUE TO DAMAGE AND AS WELL AS A POSSIBLE AIRBAG SYSTEM MALFUNCTION IN THE VEHICLE.

TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE HESITATED AND SUDDENLY ACCELERATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE OCCURRED AT VARIOUS LOW SPEEDS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21. UPDATED 8/11/14*CN

FRONT DRIVER SEAT FEELS LIKE IT ROTATES/SLIDES UPPER RT CORNER ABOUT 3 INCHES FROM THE SIDE. THEN LOWER LT SIDE ABOUT THE SAME 3 INCHES FROM SIDE. 3 MONTHS FIGHTING KIA FOR WHAT I THINK IS A SAFETY REPAIR. STILL HAS NOT BEEN RESOLVED. I TEST DROVE ANOTHER HYBRID 5K LESS MILES, THAT DID NOT HAVE THE ISSUE. THE SECOND ISSUE IS THERE IS A DEAD ZONE THAT IS RANDOM TO REPRODUCE FOR THE DEALER IS TOUGH. IT OCCURS WHEN STOPPED, HIGHWAY SPEED, ETC. WHERE YOU PRESS THE PETAL AND NOTHING HAPPENS FOR ABOUT 4 SECONDS. THEN YOU HAVE FULL POWER BY THEN IT IS TOO LATE. IF YOU DO NOT KNOW THIS CAN OCCUR IT PLACE YOU IN A TOUGH DRIVING SPOT. *TR