2013 KIA OPTIMA HYBRID Complaints

VEHICLE WOULD'T START THE ENGINE RANDOMLY. KIA DEALER WASNT ABLE TO FIND THE ISSUE SINCE I BROUGHT MY VEHICLE IN AND IT WAS RUNNING AT THAT TIME. RANDOMLY SHOWS HYBRID SYSTEM IS NOT PROPERLY WORKING.

WHILE I WAS DRIVING MY 2013 KIA OPTIMA HYBRID THIS MORNING. WHILE DRIVING, I SUDDENLY GOT A WARNING MESSAGE THAT SAID "HYBRID SYSTEM FAILURE STOP SAFELY DO NOT DRIVE". I PULLED OVER AND SMELLED WHAT SEEMED TO BE FIRE, BUT SAW NOTHING. I CALLED MY FIANC TO LET HIM KNOW WHAT WAS GOING ON AND THE CABIN STARTED FILLING WITH SMOKE. I JUMPED OUT OF THE CAR AND POPPED THE TRUNK. THERE WERE FLAMES SHOOTING OUT OF THE HYBRID SYSTEM. THE FIRE WAS EXTINGUISHED, THE CAR IS NOW SITTING IN A TOW YARD. I TAKE VERY GOOD CARE OF MY CAR. THERE IS NOTHING THAT I WOULD HAVE DONE OR COULD HAVE DONE TO CAUSE THIS.

1. DRIVING VEHICLE ON FREEWAY AND THE ENGINE BLEW. KIA REBUILT THE TOP HALF OF THE ENGINE. 2. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT. TOOK A LOT OF STRENGTH TO STEER TO THE SIDE OF THE ROAD. KIA RESET MAIN CONTROL UNIT TO FIX ISSUE. 3. DRIVING VEHICLE ON STREET AND THE POWER STEERING WENT OUT AGAIN. KIA WANTS TO REPLACE MAIN CONTROL UNIT. CAR HAS PASSED THE WARRANTY BY 10K MILES. NOT COVERED.

CAUGHT ON FIRE, NON COLLISION, PLEASE SEE LINK TO MY FEATURED NEWS STORY HTTP://WWW.EMAILTHIS.CLICKABILITY.COM/ET/EMAILTHIS?CLICKMAP=VIEWTHIS&ETMAILTOID=1865502621

FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.

THE MPG HAS DECREASED FROM 38-40 MPG TO 30 MPG SINCE I HAD THE FUEL INJECTION SERVICE PERFORMED. THE DEALER OFFERS NO HELP. WISH I NEVER HAD IT DONE.....I GET SUDDEN SURGES OF ACCELERATION WHILE DRIVING ON THE HIGHWAY. I'VE HAD TO APPLY THE BRAKES TO SLOW DOWN. SINCE THIS IS AN INTERMITTENT PROBLEM THE DEALER STATES THEY CANNOT HELP ME. THE NEWEST ISSUE IS WHEN TURNING THE TEMPERATURE DOWN IN THE CAR TO LOW IT KICKS ON THE AC. THIS TOO IS AN INTERMITTENT PROBLEM. I ACTUALLY SHOWED THE SERVICE MANAGER THE PROBLEM YESTERDAY AND WAS ABLE TO REPLICATE THE ISSUE MORE THAN 6 TIMES, FIRST HE TOLD ME IT WAS NORMAL, THEN SAID HE WOULD CHECK IN TO IT. SCHEDULED AN APPT TODAY FOR FOLLOW UP AND IT IS NOT ACTING OUT TODAY. HE SAID I CAN PAY TO HAVE THE MECHANICS CHECK IT OUT BUT SINCE IT IS INTERMITTENT HE DOESN'T THINK HE CAN HELP ME. EVEN THOUGH HE WITNESSED IT YESTERDAY, HE SAYS SORRY. THEY TREATED ME LIKE I WAS MAKING ALL THIS STUFF UP. THE DEALERSHIP IS THE LAST PLACE I WANT TO SPEND MY DAY, ESPECIALLY SPENDING THIS KIND OF MONEY. I HAVE BEEN TO THE DEALER SEVERAL TIMES FOR THE SAME ISSUES WITHOUT ANY ANSWERS. THEY ARE LOSING A CUSTOMER !

I HAVE A 2013 KIA OPTIMA HYBRID WITH FAULTY HEADLIGHTS THAT HAVE COMPLETELY GONE OUT/FAILED OVER 10 TIMES STARTING 3 MOS AFTER PURCHASING THE CAR. AFTER 1/2 YEARS AND 4 FIXES, INCLUDING COMPLETELY REPLACING THE HEADLIGHT PACKAGE, I FILED THE LEMON LAW PAPERWORK (I PURCHASED IN APRIL 2013.) IN NOV OF 2014. I WAS TOLD THEY GET A FINAL FIX. THEY REPLACED THE ENTIRE HEADLIGHT SYSTEM AGAIN. THEN, IN DEC 2015, MY HEADLIGHTS WENT OUT AGAIN & HAD TO BE COMPLETELY REPLACED AGAIN. KIA CORPORATE HAS BEEN RUDE TO ME AND DENIED ANY ASSISTANCE EVEN THOUGH THEY HAD COMPLETED THE FINAL FIX A YEAR BEFORE. I HAVE PHONE VIDEOS (WITH WITNESSES) FROM YEARS AGO, 11/18/14, 1/25/16, 3/18/17, 3/27/17, 4/8/17 AND 12/10/17. MOST OF THE TIMES I HAVE BEEN OUT AND HAVE HAD TO DRIVE HOME IN DANGEROUS CONDITIONS. I LOVE MY CAR BUT HATE THE DANGEROUS ISSUES. KIA HAS MADE ME FEEL AS THOUGH I'M NOT IMPORTANT, MY SAFETY IS A NON-ISSUE AND THAT THEY FIX IT EVERY TIME, BUT IT IS NOT TRULY FIXED IF I HAVE HAD 6 MAJOR REPAIRS OVER 4 YEARS. I'VE BEEN AT THE POINT OF A NERVOUS BREAKDOWN OVER THE STRESS AND FEAR FOR MY SAFETY AND OF LETTING KIA BULLY & CONVINCE ME I DO NOT QUALIFY TO GET MY CAR REPLACED. I AM PUTTING MY SAFETY FIRST NOT TO MENTION THE EMOTIONAL STRESS, INTERFERENCE WITH MY WORK, PUTTING FAMILY & FRIEND'S SAFETY AT RISK. NEVER KNOWING IF AND WHEN IT WILL HAPPEN AGAIN & HAVE NOT DRIVEN IT MANY TIMES BECAUSE OF THIS ISSUE. I'VE BEEN TOLD TOO MANY TIMES THIS IS THE LAST FIX! I DON'T LIKE CONFLICT AND HAVE PUT MY FAITH IN KIA TOO MANY TIMES AND PUT MY FAITH IN THEM OVER MYSELF. I'M DONE BEING THE NICE PERSON. I HAVE HAD MELTDOWNS OVER THIS, ARGUMENTS WITH MY SIGNIFICANT OTHER OVER THIS, INTERFERENCE WITH MY WORK, BEEN STRANDED OUT OF TOWN BECAUSE OF THIS! KIA TOLD ME TODAY THEY WILL NOT REPLACE MY CAR AT THIS TIME. I CANNOT GO ON LIKE THIS ANY LONGER. I NEED YOUR HELP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ENGINE REVS WHILE IDLE PERIODICALLY AND THE ENGINE REVS STILL WHEN U LET GO OF THE GAS. I BELIEVE THIS CAR WAS AFFECTED BY KIAS LATEST RECALL... AND CAUSES ISSUES WITH ME BEING ABLE TO BRAKE AND SUCH CUZ THE CAR ENGINE REVS WHEN THE GAS ISNT BEIN TOUCHED. THIS HAS BEEN ONGOING

TAKATA RECALL: CAR AT 35K MILEAGE AND DISPLAYS 'HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE'. HAVE BEEN IN AND OUT OF DEALERSHIPS WHO STILL CAN'T SEEM TO FIGURE OUT WHAT THE ISSUE IS. ALSO, SEEMS LIKE THE BATTERY IS DISCHARGING WHILE DRIVING ON THE HIGHWAY WHICH IS COMPLETELY UNSAFE!! ISSUES HAVE YET BEEN FIXED!

TAKATA RECALL. CAR HAS BEEN SAYING "WARNING PULL OVER DO NOT DRIVE" ALTHOUGH I AM IN PARK IN MY DRIVEWAY, IN THE CAR WASH OR ON THE FREEWAY. TOOK INTO DEALERSHIP 4 TIMES NOW AND THEY SAY DRIVE IT HERE NEXT TIME WITH THE WARNING ON BUT THE CAR FREEZES UP AND TURNS OFF WHICH RESETS THE WARNING DISPLAY! THE DEALERSHIP IS ACTING LIKE NOTHING IS WRONG. MILEAGE THIS STARTED IS 58,000.