2012 KIA OPTIMA HYBRID Complaints

ON TWO SEPARATE OCCASIONS, I WAS DRIVING WITH MY CHILDREN IN THE CAR AND HAVE LOST BRAKE FUNCTIONS TO MY CAR. THE FIRST TIME, I WAS ON THE FREEWAY. IN THE MORNING WITH ALOT OF TRAFFIC. I HAD TO SWERVE INTO THE EMERGENCY LANE AND GRIND THE BRAKES TRYING TO STOP THE CAR. THERE WAS A LOUD GRINDING AND SCRAPPING SOUND BUT CAR DID NOT STOP. I HAD TO USE EMERGENCY BRAKE TO STOP THE CAR. I TURNED OFF THE CAR AND RESTARTED IT AND THE BRAKES WORKED AGAIN. I WAS ABLE TO EXIT THE FREEWAY AND SLOWLY MADE IT TO MY HOME. I THEN HAD THE CAR TOWED TO AN AUTO SHOP NEAR BY. THEY RAN A DIAGNOSTIC AND FOUND CODE ERROR 1237 IN THE ACTIVE HYDRAULIC BOOST SYSTEM AND WAS TOLD THAT THE CAR HAS AN INTERNAL PRESSURE LEAK IN THE ABS SYSTEM. THE MECHANIC WAS NOT ABLE TO FIX THE ISSUE DUE TO NOT HAVING THE EQUIPMENT TO DO SO AND I WAS SENT TO KIA DEALER. I TOWED THE CAR TO KIA. I TOLD THEM WHAT THE MECHANIC HAD SAID AND I WAS TOLD THAT KIA NEEDED TO RUN ITS OWN DIAGNOSTIC. AFTER THEY DID THAT THEY SAID IT WAS THE BATTERY. I REPLACED THE BATTERY. 3 MONTHS LATER, THE SAME THING HAPPENED. I WAS JUST ABOUT TO ENTER THE FREEWAY WHEN I LOST THE BRAKES AND HEARD THE GRINDING AND SCRAPPING SOUND. I PULLED INTO A GAS STATION RIGHT BEFORE THE FREEWAY AND WAS ABLE TO STOP THE CAR USING MY EMERGENCY BRAKE. I AGAIN TURNED OFF THE CAR AND TURNED IT BACK ON. I TRIED TO DRIVE IT BUT IT CONTINUED TO HAPPEN. I COULD NOT DRIVE IT SAFELY SO I HAD IT TOWED TO KIA. THEY DID ANOTHER DIAGNOSTIC AND TOLD ME THAT THEY HAD FOUND A PRESSURE SENSOR ERROR AND A LEAK IN THE ABS SYSTEM AND NOW ITS GOING TO COST 2600. THEY COULD NOT GUARANTEE ME THAT THIS WOULD NOT HAPPEN AGAIN. I DO NOT FEEL SAFE DRIVING ME AND MY FAMILY IN THE CAR.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE. THE DEALER (JIM BONE KIA, 1255 SANTA ROSA AVE, SANTA ROSA, CA 95404, (707) 545-7050) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE HYBRID MODEL EXHIBITED THE SAME FAILURE AS THE RECALL, BUT THE MANUFACTURER REFUSED TO APPROVE THE REPLACEMENT OF THE ENGINE ASSEMBLY AND THE DEALER DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ... .UPDATED 11/16/17 *BF *TR

WHEN TURNING THE STEERING WHEEL WHILE DRIVING OR SETTING STILL THERE IS A CATCH. LIKE IT IS STIFF.

I HEARD A TICKING NOISE COMING FROM UNDER THE HOOD. I STOP TO CHECK THE OIL, IT WAS FINE. IT HAD ALSO BEEN CHANGE ABOUT 3500 MILES BEFORE THIS HAPPEN. BY THE TIME I GOT HOME IT WAS MUCH WORST! I CHECK THE OIL AGAIN, THERE WAS STILL OIL AT THE APPROPRIATE LEVEL. THIS TIME THE DIP STICK HAD METAL SHAVINGS ON IT. I CALLED MY LOCAL GARAGE AND HAD IT TOWED TO THEM. THEY SAID IT NEEDED A NEW ENGINE! I HAD IT BROUGHT TO THE DEALER THAT I BOUGHT IT FROM KEMPER KIA OF BRIDGEWATER NJ. THEY ALSO AGREED THE ENGINE NEEDED TO BE REPLACED. THEY TOLD ME A RECALL FOR THIS ENGINE JUST CAME OUT. THE RECALL IS FOR PREMATURE BEARING WEAR CAUSING THESE ENGINES TO THROW A ROD. THIS IS EXACTLY WHAT HAPPEN TO MY ENGINE! THEY SAID BECAUSE I AM THE SECOND OWNER IT IS NOT COVERED UNDER THE 10YEAR 1000,000 MILE WARRANTY. MY CAR HAS 88,989. THIS CAR SHOULD BE COVERED! SOME HOW MY VIN NUMBER IS NOT ON THE RECALL LIST! THEY HAVE HAD THE CAR FOR 3 WEEKS NOW! KIA HAS ONLY PUT ME ON THEIR ESCALATION DEPARTMENT.

WHILE DRIVING ON A 4 LANE HIGHWAY, MY CAR JERKED AND LOSS POWER, GOING FROM 60 MPH TO 20 MPH. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY SAID A THREW AN ENGINE ROD! THE CAR HAD 108,189 MILES ON IT. THERE IS A NATIONWIDE RECALL ON THE KIA OPTIMA ALREADY, BUT MINE IS NOT. IT SHOULD! THE BEARING RODS GO OUT PREMATURELY AND THAT IS EXACTLY WHAT MINE DID.

I WAS DRIVING ON A TWO LANE HIGHWAY WHEN MY VEHICLE STARTED TO STALL, AS IF IT WAS GOING TO STOP, WHEN I PRESSED THE ACCELERATOR, THE CAR SLIGHTLY SPEEDS UP BUT THEN STARTS TO STALL AGAIN. AFTER SEVERAL REPEAT EPISODES OF STALLING, MY ENGINE LIGHT COMES ON. SINCE THERE WAS NO STORES IN MY IMMEDIATE AREA AND NO CELLULAR SERVICE IN THE AREA, I PROCEEDED TO DRIVE AND MOVED INTO THE OUTER LANE. THE CYCLE OF STALLING AND INCREASING CONTINUED REPEATEDLY. ONCE I REACHED A SERVICE AREA, I WAS ABLE TO CALL A TOW SERVICE TO THE NEAREST DEALERSHIP THAT HAPPENED TO BE A HYUNDAI DEALERSHIP. THEY RAN A DIAGNOSTIC CHECK AND FOUND NOTHING BUT DID CHANGE MY OIL AND THE FILTER. FOR THE REST OF THE DAY MY CAR DROVE FINE, BUT MONDAY MORNING ON MY WAY TO WORK BACK TO THE SAME STALLING CYCLE AND THE ENGINE LIGHT ON. I DROVE TO THE KIA DEALERSHIP AND LEFT IT FOR ANOTHER DIAGNOSTIC TEST. AFTER A WEEK AND A HALF I RECEIVE A CALL THAT THE TEST SHOWED THE CRANKSHAFT SENORS NEEDED TO BE REPLACED WITH A COST OF $200.00. AFTER THREE WEEKS, I RECEIVE A CALL THAT MY CAR IS FIXED. I PAY THE CHARGES AND DRIVE AWAY; AFTER DRIVING 10 MILES, MY CAR BEGINS TO STALL, ENGINE LIGHT COMES ON, THE CAR IS MAKING A LOUD KNOCKING NOISE AND THE CAR HAS A BURNING SMELL. I DRIVE BACK TO THE DEALERSHIP, AND ANOTHER DIAGNOSTIC TEST IS DONE. THEN A KIA SALESMEN STATES "YOUR ENGINE NEEDS TO BE REPLACED BUT THE CAR IS STILL DRIVEABLE; HOWEVER, AT SOME POINT, YOUR ENGINE WILL LOCK UP AND THE THE CAR WILL STALL AND STOP." "WE WILL TAKE YOUR CAR AS A TRADE IN TOWARDS A NEW KIA." I ASK IF MY CAR WILL BE REPAIRED UNDER THE KIA RECALL FOR THE OPTIMA. I WAS TOLD NO, THE HYBRID OPTIMA WAS NOT RECALLED.THE SALESMEN LOOKS AT THE INTERIOR OF THE CAR AND STATES "IT DOES HAVE A BURN SMELL." HE GIVES ME HIS NUMBER AND I DRIVE AWAY. AS OF TODAY KIA REFUSES TO FIX MY CAR UNDER THE RECALL AND I AM LEFT RENTING A VEHICLE DAILY.

TAKATA RECALL I JUST RECENTLY PURCHASED MY HYBRID IN DECEMBER. WITH IT BEING WINTER, I OF COURSE DID NOT USE THE AIR CONDITIONING UNIT. NOW AS IT IS SUMMER, I HAVE USED THE AC. EACH TIME I USE THE AC THE MOTOR STARTS MAKING AN EXTREMELY LOUD NOISE, AND THE AC AT TIMES STOPS WORKING. WITH THAT, THE TEMP GAUGE GOES OUT OF CONTROL. THE VEHICLE MAY BE STATIONARY OR IN MOTION, AND AT ANY SPEED THE MOTOR WILL INCREASE IN NOISE.

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE A THUMPING NOISE AND A LOUD BOOM SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED BROWN SMOKE COMING FROM THE REAR OF THE VEHICLE. EVENTUALLY, THE SMOKE TURNED BLACK AND APPEARED FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED OIL LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, MARK KIA, WHERE IT WAS DIAGNOSED THAT SLUDGE WAS IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 12369116. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

I TOOK MY 2012 KIA OPTIMA HYBRID IN FOR AN OIL CHANGE AS WE WERE TAKING A ROAD TRIP TWO DAYS LATER. SERVICE DEPARTMENT SAID EVERYTHING LOOKED GOOD. TWO DAYS LATER AFTER DRIVING APPROXIMATELY 2 HOURS MY CAR STARTED TO HAVE A CLICKING SOUND AS I ACCELERATED (WE WERE GOING APPROXIMATELY 65MPH). THERE WERE NO CHECK ENGINE LIGHTS AND ON WITHIN A MINUTE I HEARD A CLUNK SOUND AND MY DASH READ "HYBRID SYSTEM FAILURE. SAFETY STOP AND DO NOT DRIVE." THE HYBRID BATTERY QUICKLY STARTED TO DECREASE SO WE HAD NO CHOICE BUT TO IMMEDIATELY PULL OVER ALONG A NARROW SHOULDER AS WE WERE 15 MILES FROM THE NEAREST TOWN. THIS WAS A NARROW TWO LANE HIGHWAY WITH OUR CAR UP AGAINST THE CONCRETE BARRIER WITH A LAKE DIRECTLY DOWN THE OTHER SIDE OF THE BARRIER. WE WERE STRANDED THERE FOR APPROXIMATELY 2 HOURS TRYING TO COORDINATE A TOW TRUCK AND TAXI (THERE WERE THREE OF US. MYSELF, MY HUSBAND, AND OUR 3 MONTH OLD SON). THE LOCATION OF WHERE WE WERE STRANDED WAS COMPLETELY UNSAFE WITH SEVERAL SEMI TRUCKS PASSING BOTH WAYS AND WE HAD TO TRANSFER ALL OUR BELONGINGS AND MOVE OUR 3 MONTH OLD SON TO THE TAXI ALONG THIS NARROW SHOULDER ON THE HIGHWAY. ONCE MY CAR WAS TOWED TO THE NEAREST DEALER THEY SAID THE ENGINE BLEW AND I WOULD NEED A NEW SHORT BLOCK. AFTER GETTING MY CAR TOWED TO THE NEAREST DEALER TO MY HOMETOWN THEY SAID THEY FOUND METAL SHAVINGS AND MY CYLINDER 1 BLEW. I WAS QUOTED $4,500-$11,000 FOR THE REPAIRS. THE SERVICE DEPARTMENT CAN ATTEST TO MY PERFECT MAINTENANCE. LESS THAN THREE WEEKS LATER KIA RECALLS 1.4 MILLION ENGINES AND THEY ARE CLAIMING MY MODEL IS NOT BEING RECALLED. I FIND IT ODD THAT THE EXACT ISSUE I HAD ARE THE EXACT REASONS THESE ENGINES ARE BEING RECALLED.

TAMARA RECALL. WHILE DRIVING DOWN FREEWAY THE CAR TURNED COMPLETELY OFF. ALSO THE BACK WINDOWS DON'T ROLL UP OR DOWN ALL THE TIME WITH THE SWITCH. DEFECTIVE SWITCHES.