2012 KIA OPTIMA HYBRID Complaints

View complaints related to 2012 KIA OPTIMA HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2012 KIA OPTIMA HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 KIA OPTIMA HYBRID
    - WEST SACRAMENTO, CA

    I WAS DRIVING LONG DISTANCE AND I HEARD KNOCKING SOUND COMING FROM MY ENGINE, IT BECAME LOUDER AND LOUDER SO I COULDN'T DRIVE ANYMORE. THE ENGINE KNOCKED OFF.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - MONTICELLO, AR

    I BOUGHT A 2012 KIA OPTIMA HYBRID I ALSO BOUGHT AN EXTENDED WARRANTY WITH MY VEHICLE. NOVEMBER 2016 MY WIFE AND TWO KIDS WERE ON THEIR WAY TO WORK AND SCHOOL WHEN THE CAR JUST SHUT DOWN WHILE TRAVELING ABOUT 55 MPH ON THE HIGHWAY AND WOULD NOT DO ANYTHING STEERING WHEEL WOULD NOT EVEN TURN. I CALLED THE CAR COMPANY I BOUGHT THE CAR FROM AND THEY TOLD ME THEY CAN'T WORK ON HYBRIDS SO I NEEDED TO FIND A KIA DEALERSHIP I FOUND ONE HUNDRED MILES AWAY I HAD THE CAR TOWED TO KIA DEALERSHIP AND THEY SAID THE STARTING BATTERY WAS BAD IN IT AND WOULD HAVE IT FIXED. THEY CALLED ME A FEW DAYS LATER SAYING IT WAS NOT THE BATTERY THAT IT NEEDS A NEW ENGINE. AND IT WOULD COST AROUND 8,000 TO FIX AND WARRANTY STATED THEY WOULD NOT FIX IT DUE TO ENGINE SLUDGE FOUND IN THE OIL PAN AND MOTOR. THE MAIN KIA PLACE GOT INVOLVED AND SAID THEY NEEDED OIL CHANGING RECORDS SO I WENT TO THE PLACE WHERE WE GET OUR OIL CHANGED AND THEY SAID THEY JUST BOUGHT THE PLACE SO I CONTACTED THE OLD OWNER AND HE STATED THAT HE HAD BURNED ALL OIL CHANGING RECORDS. I DONE SOME RESEARCH AND THERE ARE HUNDREDS OF THE SAME CAR HAVING THE SAME PROBLEM AND THE DEALERSHIPS ARE TELLING THEM THE SAME THING. SLUDGE WAS IN THE MOTOR, POOR MAINTENANCE ON OWNERS. I OWE 13,000 ON THIS CAR AND THEY WANT 8,000 FOR THE MOTOR TO BE PUT IN IT AND THIS CAR PUT MY FAMILY'S LIFE AT RISK WITCH YOU CAN'T PUT A PRICE ON WHEN THE CAR WAS SERVICED LIKE IT WAS SUPPOSED TO BE. I JUST DON'T KNOW WHAT TO DO OR WHO ELSE I CAN GO TO. I KNOW THIS IS A LONG CONFUSING STORY BUT IF YOU CAN HELP ANY WAY PLEASE LET ME KNOW AND THANK YOU FOR YOUR TIME.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - MARSHVILLE, NC

    THE ORANGE SQUARE WRENCH LIGHT ON THE DASHBOARD CAME ON BUT AS SOON AS THE CAR WAS TURNED OFF WOULD GO AWAY. NO TROUBLE CODES SHOWED UP. IT HAPPENED 3 TIMES IN A WEEK SO ONCE IT POPPED ON, WENT TO THE DEALERSHIP TO DIAGNOSE WHILE IT WAS STILL RUNNING. WHILE DRIVING THERE, THE CAR HAD VERY LITTLE POWER-MAKING THE LEFT TURN INTO THE DEALERSHIP (CROSSING HEAVY ONCOMING TRAFFIC) WAS SCARY SINCE THE GAS PEDAL WAS TO THE FLOOR AND THE VEHICLE WAS BARELY MOVING. THE DEALERSHIP SAID THE DRIVE MOTOR TEMP SENSOR IN THE HYBRID SYSTEM WAS GOING OUT AND THE CAR WAS IN SAFE MODE AND HAD CODE P0A2B IN THE HISTORY. BECAUSE I AM THE 2ND OWNER OF THE CAR, KIA WILL NOT COVER THE REPAIR UNDER WARRANTY EVEN THOUGH THE CAR IS UNDER 100,000 MILES. THEY DESIGNED THIS PART SO THE SENSOR CANNOT BE REPLACED-THE ENTIRE DRIVE MOTOR MUST BE REPLACED AT A COST OF $6251. THIS IS ABSOLUTELY RIDICULOUS THAT A CUSTOMER CAN BE LEFT FOOTING THE BILL FOR A FAULTY AND UNSAFE DESIGN. THIS IS NOT SOMETHING THAT A OWNER HAS ANY CONTROL OVER.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - STATESVILLE, NC

    MY KIA HYBRID WAS BOUGHT NEW IN 2013. IT WAS A 2012 MODEL. HAD IT SERVICED EVERY 7500 MILES WITH AMSOIL 25,000 MILE OIL. WAS WELL PLEASED UNTIL AT 114,000 MILES AFTER JUST HAVING SERVICED, THE ENGINE FAILED. HAD IT TOWED TO A DIFFERENT DEALER THAN WHERE I PURCHASED AS IT WAS CLOSER. WELL TO SAY THE LEAST A CATASTROPHIC ENGINE FAILURE. KIA SADI NO LONG BLOCKS WERE AVAILABLE AND WOULD SEND SHORT BLOCK FORM KOREA. NO RECALL ON HYBRIDS BUT IT IS THE SAME 2.4 ENGINE THAT HAS FAILED FOR MANY. LONG STORY SHORT, IT TOOK 63 DAYS TO GET A SHORT BLOCK WHICH COST ME 3156.00 TO INSTALL. TO SAY THE LEAST I HAVE RETAINED AND ATTORNEY AND HOPEFULLY WE CAN GET ANOTHER CALSS ACTION SUIT AS THE ROD WAS LAYING IN THE OIL PAN JUST LIKE THE RECALLS. I AM HAPPILY DRIVING A NEW HONDA!!

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - WOLFFORTH, TX

    THE ENGINE SHIFTS REALLY HARD AND MY CAR WILL SHUT DOWN IN THE MIDDLE OF THE HIGHWAY AND TODAY WHILE DRIVING SEVERAL OF MY WARNING LIGHTS CAME ON IN THE CAR AND ONE ADVISED ME TO STOP THE CAR AND DO NOT DRIVE. *TR

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - WALKER, LA

    LOUD BANGING NOISE FROM THE MOTOR THEN LOUD BAND AND 2 PARTS FLEW OUT THE BOTTOM ANT IT STARTED SPILLING OIL EVERYWHERE

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - OMAHA, NE

    OVER THE LAST MONTH, I HAVE BEEN EXPERIENCING MANY TRANSMISSION ISSUES WHERE THE MY 2012 KIA OPTIMA HYBRID IS HARD SHIFTING BETWEEN GEARS 2-3 AND 5-6; SAME WHEN DOWN SHIFTING. I HAVE HAD TO BREAK EXTRA LONG BECAUSE OF THE DOWNSHIFTING, THE CAR 'LURCHES' FORWARD, AND I FAIL TO GET SUFFICIENT POWER IN THE PROPER GEAR WHEN I ACCELERATE.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - RISING SUN, IN

    NEED TO REPLACE COMPLETE BELT TENSIONER & BRACKET ASSEMBLY & SERPENTINE BELTS. MY CONCERN IS THE PLASTIC CRACKING IN THIS ASSEMBLY, THE EVAPORATIVE CANISTER, ALSO PLASTIC IS CRACKED AND WILL BE REPLACED ALSO. WAS THERE A BAD BATCH OF PLASTIC USED ON THESE CARS? COST TO REPLACE BELT TENSIONER, BRACKET ASSEMBLY & BELTS IS APPROX. $800.00. THE CANISTER IS COVERED BY KIA - COST 164.00.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA HYBRID
    - WEST HOLLYWOOD, CA

    TL* THE CONTACT OWNED A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN ABNORMAL BANGING NOISE UNDER THE HOOD. THE VEHICLE MOMENTARILY LOST POWER AND THE CONTACT NOTICED BLACK SMOKE AND FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. THE TECHNICIAN STATED THAT THE FIRE WAS DUE TO A CONNECTING ROD MALFUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA OPTIMA HYBRID
    - CALERA, AL

    AFTER ~20K MILES, I NOTICED A SLIGHT TAPPING/KNOCKING NOISE COMING FROM THE ENGINE. I TOOK THE CAR TO THE DEALERSHIP FOR MAINTENANCE AND ASKED ABOUT THE NOISE. THEY SAID THERE WAS NOTHING WRONG. OVER TIME, IT GOT A BIT LOUDER BUT NOT MUCH AND EACH TIME IT WAS TAKEN TO THE DEALERSHIP, THEY WOULD SAY THERE WAS NOTHING WRONG. AT ~80K MILES, MY WIFE WAS TRAVELING HOME ON THE FREEWAY AT 70MPH WHEN THE ENGINE STARTED MAKING A TERRIBLE NOISE (SOUNDED LIKE A ROD WAS ABOUT TO COME THROUGH THE ENGINE), LOST POWER, AND ALL OF THE LIGHTS CAME ON, WHICH ALMOST CAUSED HER TO WRECK, AS SHE WAS IN HEAVY TRAFFIC. SHE IMMEDIATELY PULLED OVER AND WE HAD TO CALL A TOW TRUCK. AFTER CALLING THE DEALERSHIP, THEY SAID THAT THEY WOULDN'T FIX IT AND THAT I'D HAVE TO PAY 7K TO HAVE THE ENGINE REPLACED. I ENDED UP BUYING AN ENGINE FROM A WRECKED 2014 KIA OPTIMA HYBRID. SO MUCH FOR A WARRANTY. AFTER DOING RESEARCH, IT SEEMS THAT THERE ARE NUMEROUS PEOPLE HAVING THE EXACT SAME ISSUES I'VE EXPERIENCED.

    Source: NHTSA WEB SITE