2009 KIA SEDONA Complaints

My 2009 Kia Sedona is under Safety Recall SC133 (NHSTA 16V-387) for front lower control arms that can corrode and break. The dealership has had the vehicle at ANDY MOHR KIA in [XXX] for two weeks and states the frame is too heavily rusted to safely mount the new control arms. They will not perfom the recall repair. The vehicle is currently undriveable due to the structural condition related to the salt-belt corrosion issue covered by the recall. I have an open Kia Consumer Affairs case (XXX) but have not received a resolution. The dealership escalated this, but there has been no timely response or resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The door locks on passenger sliding doors,do not keep doors shut,they remain open on both sides and have to use a screw driver to rotate the mechanism.

An L shape plastic part broke off under the brake pedal that is causing the brake lights to remain on, intermittently, when I am not using them. It has drained my battery causing me to be late to work.

TL* THE CONTACT OWNS A 2009 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, HE HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND INSPECTED UNDER THE HOOD OF THE VEHICLE BUT FOUND NO ISSUE WITH THE VEHICLE. THE CONTACT THEN DROVE TO A NEARBY PARKING LOT AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED DUE TO SEVERE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 161,000.

THE VEHICLE WAS STATIONARY AND A FIRE STARTED SOMEWHERE IN THE ENGINE AND THE WHOLE CAR BURNED.

THE BRAKE LIGHTS TURNED ON AND CANNOT BE TURNED OFF EXCEPT FOR DISCONNECTING THE BATTERY. THEY ARE ON ALL OF THE TIME WHILE DRIVING AND DRIVERS CANNOT TELL WHEN I APPLY MY BRAKES. THEY ARE ON AFTER I POWER OFF THE VEHICLE AND PARK AND LOCK THE SEDONA. THE ESC OFF LIGHT WAS ALSO ILLUMINATED WHEN I STARTED THE CAR. THE VEHICLE HAS 25,000 MILES AND IS KEPT IN NAPLES, FLORIDA.

TL* THE CONTACT OWNS A 2009 KIA SEDONA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE TECHNICIAN STATED THAT THE CONTROL ARM WAS RUSTED AND THAT THE VEHICLE WOULD BARELY PASS THE INSPECTION. IN 2017, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SUNBURY MOTORS KIA (570-286-7746, LOCATED AT 2030 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870) WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON THE CONTROL ARM, BUT NOT ENOUGH FOR A REPLACEMENT. THE TECHNICIAN APPLIED AN UNDERCOATING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER DID WHAT WAS NEEDED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED KIA REFUSES TO REPLACE THE CONTROL ARM BECAUSE THEY SAY THE UNDERCOATING IS ALL THEY ARE REQUIRED TO DO.*JB

THE FRONT BRAKE CALIPER MOUNTING BRACKETS BOLTS LOOSEN AND FALL OUT CAUSING CALIPER FAILURE. THIS ALSO CAUSE THE CALIPER TO BECOME LOOSE AND SCRUB THE INSIDE OF THE RIM WHICH IN TURN DAMAGES BOTH THE CALIPER AND THE RIM. THIS HAPPENS WHILE IN MOTION BOTH ON HIGHWAYS AND CITY STREETS.

ABS AND ESC OFF LIGHT CAME ON LAST WEEK AND SINCE I HAVE HAD NO ABS OR STABILITY CONTROL. CAUSED ME TO SPIN OUT ON ICY INTERSTATE

AIR BAG WARNING LIGHT INTERMITTENTLY COMES ON AND GOES OFF BOUGHT NEW KIA SEDONA LESS THAN 10 YEARS AGO