2012 KIA SORENTO Complaints

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

IMPORTANT SAFETY RECALL (notice received November 14, 2023) Today is 2/22/2024. Malfunction Indicator Lamp warning light did illuminate (02/16/2024). Registered mechanic diagnosed an intake manifold flap broken and intake manifold motor had to be replaced. ($2000). Not sure if this may be related to the HECU issue. BUT, as of this message, contact about the IMPORTANT SAFETY RECALL from KIA about a remedy part has not been issued to me. Recall remedy for the Hydraulic Electronic Control Unit (HECU) has not been performed in a timely manner and the risk of fire or other issues continues to be a possibility. This is a lawsuit waiting to happen. Please advise.

I received an important safety recall on November 14, 2023. It has been over 3 months since I have received this recall. I have contacted my nearest dealer, and they have yet to receive the part (HECU) to replace in my vehicle. I have had to park my car outside for the past 3 months in bad weather. Now, three of my windows are not working because the cold weather froze their motors. When should I expect to have this part replace, so I and park my car in the garage and out of the elements?

On November 11th, 2023 I was driving down the road. I noticed my power steering starting to fail. I looked down and everything was lit up on the dash. I quickly put on my turn signal so the cars behind me knew I was exiting the road. I was in another state on a 2 lane road. Luckily I was able to pull off the road into a gravel parking lot. The car would not start. My children called for a tow truck and it was towed to my cousin's house about a half hour away. Several days later I had it towed to a garage by my cousin's and was told the engine seized up and would need replaced. I was about 4 hours away from home, so my children paid to have it towed back home. It was towed to a Kia dealership by my home. After several weeks of getting all my oil changes to give them, they wanted all my oil changes for the 7 1/2 years I have owned the car. They finally approved a new engine after denying it the first time. I had to go 6 weeks without a vehicle because they would not give me a rental till the new engine was approved. The only problem is the new engine is still under the recall to replace the HECU fuse, so the problem can occur again.

My concern is when will the RECALL BE HONORED FOR SAFETY PURPOSES 1ST- BRAKE SYSTEM 2ND- ENGINE CAUSING A FIRE HOW SOON CAN I GET MY CAR IN TO GET THESE RECALLS SERVICED???

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall while idling. The contact was able to restart the vehicle to continue driving. The check engine warning light and several other unknown warning lights were illuminated. The contact stated that the failure persisted after the first repair and the check engine warning light remained illuminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the purge valve had failed and needed to be replaced. The purge valve was replaced; however, the vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the issue. The failure mileage was 114,000. VIN tool confirms parts not available.

My 2012 Sorento had the Voluntary Safety Campaign SC141 for additional anti corrosive material performed in 2016. The vehicle had already been driven for 5 years in one of the “snow belt” states they listed. Dealer said no other action needed except the additional undercoating. Now, my rear crossmember is completely rusted and away bar has broken loose. Am going to contact Kia as I feel this should be replaced by them for not catching the issue before.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact stated the ABS warning light was illuminated intermittently. The failure mileage was 81,000. VIN tool confirms parts not available.