2017 KIA SORENTO Complaints

Bought the car last month had it put on a diagnostic machine 2 times took a trip lasted one week now it's in the shop days bad motor engine light came on @ parked it right then they told me that it ended a engine it run perfect then it wasn't it is a 2017 Kia Sorento it's only 8 yrs old is there any manufacturer warranty or coverage of any kind for that yr it ran really good for a minute then it wasn't it's still in shop being looked @ I have exstended warranty. They want me to pay 2.700 for tear down @ they can't say if they fix it then after I'm outa pocket I had to leave it in another state I seen online recalls on that make yr @ model can you give advice thanks

We purchased a 2017 Kia Sorrento AWD 3.3L V6 153,000 on May 9 2025. We made our 2nd payment on July 11th & on July 17th @5am we went and filled it up and got on the highway to head to work. We didn't even drive ½ a mile when all of a sudden it lost all power at 73mph. No warning lights nothing. Dash said "key fob not in vehicle". We had it towed to Kia which cost almost $350 for them to call & tell us we need a new engine. No codes nothing. Also almost $200 for them to diagnose that. And that it will cost over 10k to fix. We paid under 10k to begin with. They are saying it isn't covered under any warranty. It's our only vehicle that we can drive in winter. We literally had the Kia just over 2 months.

Unknown Engine stopped in the middle of driving. The engine has a bad bearing. Caused the starter wire to be burned so can’t start vehicle what so ever. Chunks of metal in the oil.

While driving, the engine warning light suddenly turned on and the vehicle began shaking violently. I was forced to pull over, and the car had to be towed. The dealership diagnosed engine failure caused by excessive oil consumption. Despite routine maintenance, the manufacturer refuses to cover repairs under warranty. This creates a serious safety hazard, as engine components like spark plugs can fail without warning, potentially leaving drivers stranded or causing accidents.

The contact owns a 2017 Kia Sorento. The contact stated that upon starting the vehicle, the vehicle stalled and failed to respond as intended. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had failed to respond as needed while depressing the accelerator pedal. The local dealer was contacted. The vehicle was taken to an inspection station, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 150,000.

I have a 2017 Kia Sorento. On Sunday [XXX], I was driving on [XXX] in Oklahoma when I started hearing a weird knocking noise and was having difficulties accelerating. I was in the car with my mother and [XXX] son just between Guthrie and Edmond OK which is a very heavily trafficked area. My car suddenly shut off, I coasted to the side and put my hazards on. After 2 hours waiting for a tow truck to tow my vehicle back to my home town a mechanic informed us the engine was blown and could be apart of their lawsuit against engines. After reading many many other peoples encounter with Kia, Kia acknowledges issues with the engines and were placed in a lawsuit however they find every way out of responsibility for replacing the engines that are faulty. Not only did this put others in danger while I was driving UNDER the 75mph speed limit but it is July in Oklahoma and in the upper 90’s but feels like the hundreds placing myself, my mother and child at risk of heat exposure due to this faulty engine and having to wait 2 hours for a tow truck. I purchased the vehicle in 2020 during Covid when many business’ were shut down and more difficult to receive oil changes properly, and many people reported that since the engine was faulty it was eating away at the oil faster meaning oil did not go as far as it should. This company should replace ALL faulty engines REGARDLESS of their oil change reports and software updates as this is a massive safety feature and puts lives at risk on the road. No warning lights went off until the engine already shut down. They need to accept responsibility on these models as this is a major cost in a time many people cannot afford repairs for something that should be safe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Kia Sorento. The contact stated while driving 55 MPH, the vehicle inadvertently lost motive power. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that there was oil intrusion that caused the engine to fail. The contact was told that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact was informed that documents of past maintenance records were incomplete, and the warranty had expired. The contact stated that in the past, the vehicle consumed an excessive amount of oil. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2017 Kia Sorento. The contact stated that while her husband was driving 65 MPH, the contact heard a thumping sound coming from the engine. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired; however, the engine had been replaced one time before. The contact related the failure NHTSA Campaign Number: 25V099000( ENGINE AND ENGINE COOLING ); however, the VIN was not included in the recall. The manufacturer was notified of the failure by the AG Office. The manufacturer denied the claim and refused to repair the vehicle. The failure mileage was 243,000.

My 2017 Kia Sorento is not included in the engine safety recall regarding the crankshaft failure in the engine. But I am experiencing the exact same problem so I do not see how it is not included in the recall. I am requesting the recall be expanded to include more vehicles because it is not safe to drive and is currently being held hostage by the dealer who wants $10,500 to repair my engine. I refuse to pay for negligence on the part of the manufacturer. Kia corporate has been very dismissive and not helpful. Please advise

For several months, there has been a noticeable smell of gas fumes coming from my 2017 Kia Sorrento EX. Recently, smell has been getting much stronger and cause for concern. I have discovered a visible gas leak dripping from the gas tank area. This could likely or possibly be related to a recall engine replacement last year. The website mentions issues with the fuel pump, which is a The website mentions issues with the fuel pump, which is very concerning. I am attaching photos and video. Please advise.