2012 KIA SORENTO Complaints

The Hydraulic Electronic Control Unit (HEUC) may experience an electrical short circuit, which may result in an engine compartment fire while driving or parked. The notice was received 11.14.23. The part is not available. The warning light under the WARNING in the letter, illuminated on my dashboard and I followed the WARNING instructions: PULL OVER TO A SAFE LOCATION. TURN OFF THE ENGINE. CALL KIA ROADSIDE ASSISTANCE AND HAVE THE VEHICLE TOWED TO A KIA DEALER AS SOON AS POSSIBE. I did this. I had to pay $166.77 for the tow and can't be refunded until the remedy notice is issued. Kia tells me they have to charge $190 to diagnose the car and that there is no remedy at this time. It has been 77 days, today, since the recall was sent. I understand Kia is aware prior to the notice issuing. This is a major safety issue. A fire can be catastrophic. This is interfering with my livelihood. I am a traveling cardiac nurse and I am single, with no other means of travel. I have just this one vehicle to rely on. Why is there not a remedy for this recall after so long? This is unacceptable and Kia needs to be held responsible.

It won't catch up speed it slips on the freeway. Once I pass 60 miles per hour it excelerates very high and rpm get stuck after I hit 50 miles per hour. There's a knocking noise coming from the engine and burns oil fast.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

UNKNOWN Issues and recall have came up on my vehicle telling me I’m not allowed to drive or even have other use vehicle. This is stopping me going to work and making me lose money every month paying for a car that doesn’t operate. I’ve took it to shop and they notice the recall can’t be fixed due to remedy not being made yet but I’ve waited close to over a year now and I don’t want to lose job and just bought this car from dealer not long ago

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine started loosing power a little over 100,000 miles and seized. Car has not started or ran since, was told it would be $7000 to replace engine.

i was out door dashing on monday january 15 2024. i went into panera to pick up order. came outside to my car and it looked like it was smoking. i popped the hood and was about to put my hand in there to lift the hood when i realized it was hot. i looked under and it was on fire.. everything is melted.. there wasnt any warnings at all. now i have know car..

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

(January 11,2024) my wife had an accident while driving a 2012 Kia Sorento vehicle. She was waiting to enter a parking space at the Laurel Mall that someone was backing out of, when the space was clear to enter, she took her foot off the brake and proceeded to enter the space. It seems that the Sorento went full throttle on it's own and proceeded to smash into 3 other parked cars. I read that Kia has a problem with faulty acceleration on 2009 thru 2015 with the Sorentos. I reported this incindent to my insurance and they recommended that I contact Kia Motors Direct. I have reported this to Kia Motors Customer Care, (January 12, 2024) I am waiting for their reply to this situation. There were no warning lights nor any warning of a failure with the vehicle. To date, the Sorento has not been repaired nor checked by a mechanic.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.