2013 KIA SORENTO Complaints

The contact owns a 2013 Kia Sorento. The contact received a notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

raw gas leaking under the engine and causing carbon monoxide poisoning - my entire family could have died. Dropped off the car at Kia Abilene - 325-267-9380. Informed Kia customer service immediately - case# [XXX]. Not getting proper response from Kia - not offering loaner car or repairs . Please follow up and close this ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Color pearl white. Abnormal peeling of paint despite not having any damage to initiate. Along the front and all edges where the doors curve to meet the windows. When there is damage from a rock from the road whole sheets will lift and peel off. This was a defective paint job and should be remedied by Kia.

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 65 MPH, the vehicle suddenly lost automotive power and stalled. The vehicle was later towed to the local service center who diagnosed that the number two engine connecting rod had failed causing a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 201,000.

Kia Sorrento 2013 white paint peeling off all over my car. At first I thought it was my fault, but I take great care of my car and this has never happened before. Large sections of the paint are peeling off on the drivers side door as of most recent (11/23) and the top began peeling off around (10/21)and only solution is to strip and repaint the entire car which is extremely costly. According to my research many Kia owners with this paint have the same issue and it should not be ignored.

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We were told by our auto mechanic that this vehicle needed a new electrical control module. The part has been on back-order with the local KIA dealership for a couple of months. My daughter was driving the car recently when all of the lights went out, and the car would only drive forward approximately 5 miles per hour. The car began to shudder and I had my daughter pull into the nearest parking lot and park the car. The engine shut off as she entered the parking lot, the car could not be placed in any other gear except neutral, and there was a burning smell. We pushed the car into a parking spot and removed the key from the ignition. We had to put the emergency brake on to keep the car from rolling. There is a safety recall related to this specific problem, but KIA states it does not have a remedy for the problem yet. What are we supposed to do?

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received important safety recall on 14th November 2023, I called Kia dealership and corporate office to resolve and got the answer that the remedy is not available. It’s been more than 45 days since I received a letter, I am not parking my car in my garage, or neither driving secondary to concerned of fire, risk and injury as indicated in later. I went to local Kia dealership as I was instructed by the Kia corporate number, They instructed me not to worry about it just a precaution, which which is contradictory and different information then I received a letter. I’m strongly filing a complaint on behalf of all the Kia Sorrento owners, who received this letter and afraid to drive for more than 45+ days and afraid to park inside the garage or right next to the neighbors house. Please address this issue as soon as possible as there are so many of me and they don’t know what to do next.