2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- Jefferson, GA
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Bellaire, OH
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Salem, OH
The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and incline warning lights illuminated. The contact received notification of NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 155,00. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Lawrenceville, GA
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Sarasota, FL
The heated seats were turned on high. It was cold outside. Two hours later the occupant got out of the car and discovered blisters on leg from seat heat. Several large blisters from burns. The seat should not be hot enough to burn someone and cause blisters
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- Conyers, GA
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her son was driving at an undisclosed speed, several unknown warning lights were illuminated. The driver pulled to the side of the road. The contact stated that her son opened the hood, and there was smoke coming from underneath the hood. The vehicle failed to restart and was towed to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Geneva, NY
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Tempe, AZ
The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 223V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- jacksonville, FL
Sent messages to two Jacksonville dealerships about 23V652000 and cannot get a response, had Mutiple electrical issues on vehicle, including 'all problem indicators' on dashboard going on (incl check engine and ABS). Slight burning plastic smell, at 1st thought it was the headlight wires which 'melt' at times.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Prairie Grove, AR
I have experienced multiple electrical failures, engine stalling & fuel pump issues. One after another. I had the fuel pump sensor replaced ($900 just for one part) a few months ago. I have wires randomly corroding - headlight connector. As of 2 days ago my ignition switch and starter solenoid intermittenly fails to send voltage to the starter. Won’t know if the starter motor will need replaced until it’s tested and proven it wasn’t the culprit for the failure of the other two. I have replaced 2 spark plugs. They have still been read to misfire. Random electrical things stopped working like my heated seats and a few steering wheel buttons. (I’d like to note the battery was just replaced last month) All of these problems seem to be linked with several recalls. All problems have all occurred over the last 6 months. There is an abundance of evidence pointing to faulty wiring and electrical issues. This recent HECU recall is basically saying our cars could spontaneously combust while not in use due to an electrical short circuit. Barely outlining the dangers it could cause while actually in use. A simple google will tell you if this system fails so could your ABS. Even with the ABS engine light warning how do we know it could warn us far enough in advance to pull over to safety? Imagine that while even going the speed limit in a school zone let alone the interstate. I have kids. This is terrifying. I can’t afford to just replace my vehicle. I have proof of a very well maintained lifetime of repair and maintenance on this vehicle. I had no knowledge of any prior recall issues until I spent hours researching. You buy a car and assume that if it has been well maintained it’s safe. My mistake. I would have absolutely declined had I known I’m strapping my babies in a double death trap every day over a failed circuit. Can we just accept the fact that this is certainly due to the engine replacements? Perhaps some were installed more carefully and correctly than others?
Source: NHTSA WEB SITE