2017 KIA SORENTO Complaints

I am unsure what component system failed or malfunctioned. The car is in the toe place. It's a total loss burned from front to back my safety was put at risk by no indication of any lights coming on my dashboard. By the time I stopped the whole front into my car was on fire. It burned from from 2 back within 8 minutes. It has not been inspected by insurance. The police were there when the fire was put out along with the fire department. There were no warning lights or lamps of any indication of a problem. I was driving down the road and I seemed small but I had no lights on my dashboard. Indicating anything was wrong? So I drove as soon as I started to slow down at the stoplight. Flames started coming out of the driver's side of the hook. But I turned the corner and stopped the car and the whole front end.By the time I stopped was on fire.I contacted the fire department and within 8 minutes.The car was a total loss

In April 2025 the check engine light came on. The engine had been replaced in February 2025 so I immediately took the vehicle to Safford Kia Dealership in Fredericksburg, VA. (NOTE: The engine was replaced at Jacksonville Kia, Jacksonville, NC as the issue with the engine happened while I was away working at that location.) A few days after dropping the vehicle off I was notified by the service writer there that the catalytic converter had gone bad which was a common issue after problems with the engine. Specifically, I was told the engine dumps oil into the catalytic converter therefore ruining it. The new engine has been driven about a 1000 miles (give or take) as the vehicle was picked up from the dealership in Jacksonville, NC and driven to Fredericksburg, VA on 1 March 2025 with minimal normal driving before the check engine light came on.

Sticking steering wheel at speeds around 60 mph on slight turns been happening over a year took it to dealer said they couldn’t get it to do it.

The steering is sticky. When on the highway you have to keep correcting the steering because the wheel seems to be sticking then moving. As a result you can not just go straight down the road but have to keep putting in steering corrections!!!!! This needs to be addressed! This is an ongoing problem , not just on one date.

Above the windshield on the driver's side, paint is progressively peeling away with regular operation of my pearl-white 2017 Kia Sorento. What began as a very small and barely noticeable chip in the paint has progressed to a large paint-less spot. On the hood and surrounding areas, paint chips are appearing as well. According to the auto body repair shop I received an estimate from, this is referred to as "delamination" and is a result of poor quality paint or craftsmanship in the manufacturing process. The auto body shop said this is a recurring issue in WHITE Kia Sorentos specifically. Many other owners of white Kia Sorentos have reported this same issue.

Engine blew at 175000. It is not one of the vehicles that is covered under the class action lawsuit but the vehicle itself just blew an engine after an oil change. One of the Pistons let go.

I am writing to bring to your attention a concerning issue regarding the instrument panel of the 2016-2020 Kia Sorento. My car - 2017 Kia Sorento. In approx. 2021, I noticed a small 2 cm crack resembling a razor blade cut on my instrument panel (Part Number: 84710-C5000WK, also 84710-C6000WK and 84710-C6001WK). At the time, I did not find this defect alarming as it was minor and located far from the airbag area. However, over time, the situation has deteriorated significantly. The small crack has now developed into three substantial cracks measuring between 6 to 8 inches, with some of them encroaching upon the airbag area. I am increasingly concerned that these cracks may impact the airbag deployment mechanism and potentially result in fragments from the panel flying out during a collision, an issue that has been documented in other vehicle brands in the past. After conducting some research, I found that this problem appears to be common among the Kia Sorento models manufactured between 2016 and 2020. Numerous sources online indicate that these dashboard cracks pose a safety hazard. I have made attempts to address this issue directly with Kia. However, I was informed that the initial inspection fee is $150, and the estimated cost for part replacement and installation is approximately $3,959. This amount is quite significant. I urge your organization to investigate this matter further and consider providing a remedy for affected customers. Thank you for your attention to this important matter.

When my head lights are on automatic, they will cut on and off on their own while driving at night! Completely off! My break lights also come and go. I have had the bulbs replaced and still have the same issue

Engine failed, leaving me stranded at a stop light. I was finally able to get it started, but it ran terribly and didn't have the power to go uphill, almost rolled back into the vehicles behind me. Had to have it towed. No warning whatsoever, engine stalled and engine light on. I got it fixed at dealership I purchased from, then it did the same thing a week later. I will NEVER purchase a KIA again. Almost every shop I inquire about service won't even service KIA engines anymore because of the problems. I'm left with a car payment and no vehicle.

This is the third time I’m having to take my SUV to the Kia dealership because my check engine light begins flashing and then my car has a hard time accelerating when it gets to certain speeds. It shakes but will not go over 68 mph although it is covered under a warranty, it is very frustrating. Having to keep take my car to get fixed. There should be a more permanent solution.