2022 KIA SORENTO Complaints

First off, Kia states that if there is not an illuminated check engine light, they cannot do anything for me …. I will post a photo of the instrument cluster if I can find where to do it. This issue has been going on for a couple months and it is steadily getting worse as time goes by there’s no rhyme or reason to why it does it just get in the car and start driving. You may make it 2 miles. You may make it 100 miles, but when it wants to it just turns itself off totally no power whatsoever coasting down the highway with nothing. Transmission is clunky as hell as well. Mostly all in low speeds like in traffic.

In early June, my car went into limp mode. The two lines with a car between on the dash were blinking red. I notified Kia, both Roseville and Folsom, but they seemed unconcerned since it seemingly corrected itself after restarting car and driving it. Since then, the car has had the Ebrake engage while driving at least 6-7 times. After the 5th or 6th time, I reported to Kia and after much back and forth they agreed it was a safety problem since it would cause my car to brake slowing it suddenly to about 1/2 of my traveling speed. The week of August 7th, they had it a week and said they couldn’t replicate the issue. They did do something pertaining to TSB SC252. I got it back on Aug 11th and on the 17th, it did it again when I was traveling about 35 mph causing my car to pull right. It is back in the shop again. On Aug 4th, it engaged, causing me to swerve into the lane to my right. I was in rush hour traffic. On July 28th, I was on the Hwy 50 traveling approx 70-75mph, when it happened causing me to suddenly slow to 35 MPH. It happened 3-4 times previously as well. The emergency brake lights up red and blinks a few times before it disengages. Kia refuses to acknowledge there’s an issue, but they’ve asked me to turn off driver assist and other safety features. It is random and I googled if anyone else had ever had the issue. I found on Kia Forum of someone that had a 2021 model that did the same thing. Kia customer care rep said it wasn’t a real Kia site and the person was probably lying. The contact stated the dealer believe it’s the forward collision sensor that is malfunctioning.

I was driving the vehicle on a highway when the car shut off. No electrical or steering. It was very difficult to get the vehicle safely off the highway. Before the vehicle shut off there was an alarm and a message on the control panel to shift to neutral and restart the car. There were 2 incidents before this one. Both didn't have an alarm. The vehicle shut off with no warning.

I was driving down the highway and the car stalled out the lights dimmed and the car shut off luckily I was able to get over and stopped the steering wheel was locked up almost like the battery went out. I was able to put it in park and restart the car. I got off the highway at the next exit and went through town and about half way home I was sitting at a stop light and the car died again. I put it in park and started the car again I took it straight over to the dealership and they hooked into it and scanned the car they said they couldn't find anything it continues to happen and I keep asking the dealership about it but they can't recreate the problem. I have also almost been in several wrecks do to this problem. I have also had the car slam on the breaks going over 40 and say caution ?? and the breaks lock up for a few minutes.

The contact owns a 2022 Kia Sorento. The contact stated while driving approximately 35 MPH, the vehicle lost motive power. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond. There was no warning light illuminated. The contact pulled off the roadway and turned off and restarted the vehicle and the vehicle resumed normal operation. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V760000 (Power Train) however, the VIN was not included. The failure mileage was approximately 20,000.

Vehicle lost power on the highway without warning. I would hit the gas but nothing would happen. Turned the car off and on a few times and after a few minutes it worked but every light on the dashboard came on. Took it to dealership who said the transmission lost contact with power steering and hybrid system. They reset the code but then 4 days after I got it back, every light on the dash lit up again and it was very jerky as I drove it. Seems like it’s the same issue as the recall from late 2022 even though online it says my car isn’t one of the ones affected when I enter my VIN.

The brake rotors and pads have to be replaced every about 2,000 miles! its hard to break the steering wheel keeps pulling when you attempt to brake its like metal on metal and feels like your sliding on gravel, WE have been told its a known issue and there's no real fix they just keep having to replace them every time but im afraid one day its going to completely fail and crash and cause a fatality

Warning lights go crazy. Power steering goes out for several seconds. Rpms and speedometer go nuts or lay on zero. Sometimes I can’t shift into drive for several minutes. sometimes it sounds and feels like (under the pedal, in acceleration) it’s losing power for a few seconds, almost like a slipping feeling but in power. The clock and profiles have reset overnight before where I had to reset clock and presets. Kia has had my car for many weeks already in January at just 2-3 thousand miles I’d say (I bought it brand new in October 2022). My dash cam was plugged in. They tried so many things…the “remedy” was to not use the dash cam a while to see if it happens again. After a few months, I plugged it back in. Issues returned. Took back to Kia who said they’ll need it to do it again without dash cam in so I unplugged it that night. Issue has returned at least three times since then. I’ve sent video to Kia and i guess I’m still waiting for them to get an extra loaner because they’ll need to keep it…when I went up there a couple weeks ago, I was told they didn’t have any loaners available so they would call me when they did.

My raise and lower Windows don't work some times including the unlock and loock Windows. I get my house and want closed the car but I can rise the Windows, and try many times after a couple hours and could. I was far for the kia service and I dont have time at the moment to go, went al make the appointment the said that the car need to have the fail in the moment if the not fail at the moment the can do anything.

This is the second occurrence of this issue. Suddenly all warning lights appear and the car loses power. When press the accelerator there is no revs increase and the engine misfires. I photographed the dashboard and will try to attach. The car becomes impossible to drive and my wife is scared to use it. Luckily in both cases I have been able to stop in a safe area. Switching off and restarting the engine a couple of times re-established normal engine running the issue but left the ECU warning light on.