2012 KIA SORENTO Complaints

View complaints related to 2012 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 850 complaints submitted for the 2012 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 KIA SORENTO
    - Rienzi, MS

    The contact owns a 2012 Kia Sorento. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, prompting the contact to pull the vehicle into a parking lot. The contact also stated that the vehicle history stated that the engine was replaced by the dealer when the vehicle was purchased. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Chesapeake , VA

    Engine went out while driving. Took vehicle to a mechanic where it was confirmed it needs an engine replacement

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - Tulsa, OK

    The contact owns a 2021 Kia Sorento. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Azle, TX

    The contact owned a 2012 Kia Sorento. The contact stated that the vehicle stalled while driving at approximately 30 MPH as the battery and alternator warning lights illuminated. Another driver then alerted the contact that the vehicle had caught fire under the hood. The contact merged to the side of the road and exited the vehicle. The contact mentioned that a third of the vehicle had been engulfed in flames. The fire department extinguished the fire. The contact sustained injuries to her knee from the door while attempting to exit during the incident. Medical attention was required. The vehicle was towed to an impound lot and deemed totaled by the insurance agency. A fire report was filed but there was no police report filed. The manufacturer was made aware of the failure and opened a case. The VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hyraulic) however the recall remedy was not yet available. The approximate failure mileage was 126,000. VIN Tool Confirms Parts Not Available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Hamilton, OH

    Was driving on highway car started making noise, wasn't sure where the noise was coming from by the time I could pull over my car started shaking and it was clearly coming from the engine. My engine went out so fast without warning. Only 120,000 miles.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - Danville, IN

    The engine is constantly loosing oil but it’s no leaking it’s burning somewhere there is always tons of smoke that come from the burning of it upon contacting Kia they stated that it isn’t their problem.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - Warrenton, GA

    The contact owned a 2012 Kia Sorento. The contact stated that while driving at 42 MPH, another vehicle failed to stop at a stop sign, and she collided with the other vehicle head-on. As a result, her vehicle careened off the roadway and into a ditch, colliding with an unoccupied parked vehicle before coming to a complete stop. The air bags did not deploy. A police report and injuries were reported. The driver and her passengers were transported to an area hospital by EMS and treated for various injuries. The driver was treated for injuries to her neck, right shoulder, both wrists, lower back, and left knee; her husband was treated for a two-inch laceration to his neck; and her son was treated for an injury to his right knee. The driver of the other vehicle was treated at an area hospital for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard, where it remained as the contact had yet to hear from her insurance provider. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Scottsboro, AL

    The contact owns a 2012 Kia Sorento. The contact stated that while her daughter was driving at approximately 25-30 MPH, the vehicle decelerated and failed to exceed 30 MPH while the accelerator pedal was depressed. The check engine warning light was illuminated. The contact stated that that her daughter veered the vehicle off the road and turned off the vehicle. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Gamaliel, AR

    The contact owned a 2012 Kia Sorento. The contact stated that while the vehicle was parked in her carport, she was awakened by her son that a fire had ignited and that the vehicle was in flames. The contact then stated that the fire from the vehicle had extended to her home living room. As a result, half of the house was in flames. The contact stated that she and her family were able to exit her home to safety and then notified the fire department. The fire department had extinguished the fire. No injuries were sustained. No medical attention was required. The family's iguana pet passed away due to the fire. The contact then stated that the vehicle was towed to a tow lot and inspected by the insurance company and that the source of the fire was near the carport area and may have been electrical related but was to be determined. The vehicle was deemed a total loss by the insurance company. Additionally, the contact stated that she was not notified that the VIN was included in a recall, and upon research she discovered that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine). Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Jacksonville, AL

    On Saturday September 23,2023 I was driving thru the City of Spring Garden, Alabama at 9:30 am. I was traveling at 45 MPH when I heard a light tapping noise coming from the engine compartment and almost an instant later the engine locked up and the right hand tire locked temporarily causing loss of steering control only lasted a couple of seconds and then the right tire freed up. I coasted to a stop. I tried to restart the engine but it would not turn over. I had the car towed to a local garage and after inspection determined that a main bearing had spun. The vehicle was running perfect up to this instant with no issues.

    Source: NHTSA WEB SITE