2017 KIA SORENTO Complaints

We Reported in February of 2022 To Kia of Port Charlotte in Florida that our steering wheel was sticking so bad we had to use extraordinary effort to keep the car going straight. They told us they were unable to replicate what we experienced. Starting in February of 2025 we started to experience the same thing. We brought it [XXX] to Kia of Sebring Florida. They diagnosed that there is a sticking of the steering wheel but it is not covered because the car is 7 years old and has 59000 miles under warranty. When I checked on line there are tons of customers complaining of this same problem. Please look into this issue as it could cause accidents eventually. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine problem. I've had to replace spark plugs and have to add oil almost every week. This was done about 3 months ago. Today check engine light came back on and it's the same problem stalling and shaking as if it's going to dye in me .. I bought my car brand new I've been the only owner..it's only got 80,000 miles .. I know that you guys have life time warranty on your engines .what do I need to do to have it repaired under warranty?

Steering MDPS Unit malfunction causing loss of power assisted steering. Visible steering light on dash. Vehicle was inspected at a Kia dealer confirming issue with MDPS unit. Kia shop stated that this was an issue with the 2016-2020 Kia Sorento models and most fell under the recall umbrella but this specific 2017 Kia Sorento is not on the VIN checked list for a steering recall for the MDPS Unit failure. Kia stated that the repair would cost out of pocket at $3500 for the same issue others with the same problem Kia is replacing under recall warranty. The MDPS Unit failed while driving causing issues with being able to steer.

The contact owns a 2017 Kia Sorento. The contact stated that while operating the vehicle, the front and rear exterior lights shut off unexpectedly. The contact turned off the light switch and then back on and the failure was fixed. Additionally, the vehicle had experienced excessive oil consumption, and engine oil was added shortly after having an oil change performed. The vehicle also experienced harsh driving due to the oil consumption failure. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 65,000.

The steering seems to stick, hard to explain but when you are driving on the highway feels like the steering wheel is going to stop working.

None of the above. The paint is continuously chipping on the hood and top of the car. When I’m driving, sometimes I see others with the same car as me and their paint is also chipping really bad. It’s only on the Kia Sorento from what I can tell. It makes the car look horrible and it’s very expensive to repaint a car. There has to be some kind of warranty they need to issue. I have a 2017 Kia Sorento. It started maybe a year or so ago, and it’s getting continuously worse at a very fast pace. It looks horrible. You can already see where the next chunks want to come off. Even when washing the car the paint comes off. When you pay $30,000 for a car, the last thing you want is for all the paint to come off and there is nothing you can do about it. THIS IS NOT NORMAL!

While on vacation the oil light came on (just had it in for maintenance, told them it was using oil but no sign of leak, they told me it was fine to go on vacation, that there was no problem) we put oil in but then engine light came on. It was Saturday night and warranty co. had no emergency phone number. Got to Hotel, Monday was towed to Repair Shop was told after they inspected the car that we had to replace the engine. Warranty Co. replaced the engine a MONTH later with a used engine. My car was not on the recall and should of been. KIA did not answer any calls or emails. Also I am still paying for it. I had a lo of problems with the warranty co, luckily I kept up with the maintenance on it, because if I did not they would never replaced the engine, but now I have to worry about it happening again. Also my car is in Arkansas and we live in Wisconsin.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure. The contact stated that engine oil was covering the engine compartment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000. The VIN was not available.

My vehicle started leaking oil from the engine from an unknown location. I took it to the dealership for them to diagnose the cause of the leak which is under warranty. The dealer refused and did not honor the warranty. Now my car is immobile

While driving the check engine light came on. I could feel the vehicle losing power despite giving it gas & seeing the rpm's rise. While looking at the dash board to see if there any other indicators the check engine light started flashing followed up by the oil light and another light (can't remember what it was). I pulled off the highway and the vehicle was shaking while running before cutting out. It would not restart and I had it towed to the dealership. The dealership attempted to diagnos however all they can tell me is cylinders 1 & 3 will not hold compression, the engine needs to be replaced & despite only having 82K miles it's not covered by Kia. The vehicle has been meticulously maintained at the dealership.