2013 KIA SORENTO Complaints

The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle consumed one quart of oil for every 700 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

P1326 came on while traveling at highway speed 70mph, the vehicle jerked and turned of while traveling. Managed to pull over at weight station to get towing service. The vehicle just started knocking and on safe mode at 2000rpm. Can't drive it.

When driving to work the engine made a noise then quit running. It will not turn over.

KIA vehicles have an oil comsumption problem. I discovered recently that my engine was empty of oil. Two weeks later I check the oil level and was 2 quarts below full capacity. I went to an online forum of KIA owners and discovered the seriousness of the problem. The main problem are engines seizing-up while highway driving. I can attest to the seriousness of this problem when approximately 1 year ago my daughter's 2012 KIA Optima engine seized while driving and fortunately her husband was with her and helped her steer the vehicle to a safe place along the highway. KIA has known of this problem for many years and has yet to con-front the issue.

High oil consumption for several months. Using 3-5 qts of oil every other week. Oil is burnt and black. Engine noise. Engine failed while driving.

This truck has had one owner (though 3 on paper - myself and my ex husband, then transferred solely to me, then transferred to my current partner a few months ago). It has been pristinely maintained and has 110,000 miles on it. Despite absolutely perfect maintenance, and even taking it to the dealer in March and asking them to look for problems, and none being found, the engine blew on the highway yesterday. It started to get sluggish, then slowed significantly, the check engine light came on, and then we coasted off the ramp, having to push the truck the rest of the way to safety. Local shops are quoting $10,000 to rebuild or $12,000 for a new engine.

The engine started knocking, experienced loss of power, and oil leaks around the engine head. Kia of Savannah refused to retrieve the vehicle, and I could not afford to tow it to them. Then, they could not get me an appointment for months. Now they are refusing to conduct repairs because the “knock sensor upgrade” was never performed.

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to the residence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replaced. The contact called the local dealer and was informed that the vehicle had exceeded the warranty requirements. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was notified of the failure. The failure mileage was approximately 178,000.

The contact’s stepdaughter owns a 2013 Kia Sorento. The contact stated while the driver was driving 10 MPH, the engine made abnormal knocking sounds. The contact was unsure if a warning light was illuminated. The driver was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) since an unknown recall for the Knock Sensor Detection System (KSDS) software update on the vehicle was not performed. However, the contact stated that he had scheduled an appointment with the dealer for Knock Sensor Detection System (KSDS) software update prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

The inside paneling on the driver side rear door is detaching from the frame and catching on the rubber seal. It is causing the door to be inoperable and unable to open from the inside causing a safety concern in the event of an immediate need to evacuate.