2012 KIA SORENTO Complaints

engine just stopped. will not turn over. call kia. not on list. repair yourself. they are not reparing any cars. said they were but denying everyone. check the records. all talk and no action. pleasing the judge.

Engine locked while driving on the highway. Vehicle was in condition and recently had a vehicle oil change.

Recall I purchased my vehicle in a private sale sometime around 2018, I believe. I can get more specific date if you need me to. I have reached out to the Kia dealership multiple times since regarding the recall on my vehicle due to engine issues which have been known to cause vehicle fires and/or failure. I have been told each time that I was ineligible for the recall due to some failure to act prior to my purchase of the vehicle. I received a letter in the mail today from the US District Court for the Central District of California saying that I should get the KSDS (Knock Sensor Detection System) update done to my vehicle which is covered by recall and that as part of a class action, the vehicle warranty will be extended. Can you please explain to me whether I qualify for the recalls listed for my vehicle and what I can do if the dealership denies my request again? I do not want my family driving in a vehicle that could potentially endanger them, and I also have concerns that my vehicle is beginning to experience the issues the recall was intended to mitigate. Then when I found this website, it said that if we experienced issues with the recall fulfillment to submit a complaint. Please help.

The contact owns a 2012 Kia Sorento. The contact stated that while making a left turn at a slow speed, there was an abnormal grinding sound coming from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic where oil was added; however, the failure returned after several weeks. The contact stated that while driving at a slow rate speed, the vehicle lost motive power and stalled with the oil warning light and check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic who diagnosed the vehicle with an internal oil leak. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 101,541.

Having ignition problems. Ignition switch will not go to the Lock position and stays on ACC all the time. Always having to undo the negative battery cable from draining my battery. Warranty company refuses to fix it.

The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer however, the vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was unavailable.

Unknown. Push start engine failed on first and second try. One minute later the engine is one fire.

Car seized up while driving. No warning light or anything engine just seized. Leaving my six kids and I stranded. Car ha always been serviced with Kia of Chattanooga and at Firestone. No known issues reported. Have more proof but it happened today and have to get paper work from Kia of Chattanooga and Firestone on Knoxville Tn. More then welcome to speak with manager [XXX]. He is well informed and offered to help in this matter. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2012 Kia Sorento. The contact stated that after shifting into reverse(R) and parking the vehicle, the vehicle was then shifted into neutral; however, the vehicle reversed instead. The driver quickly shifted the vehicle into a drive; however, the vehicle stalled. The contact then shifted the vehicle into the park(P) then turned off the vehicle. The contact was able to duplicate the failure. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the transmission had failed and needed to be replaced. The vehicle had not been replaced. The manufacturer was not made aware of the failure. The approximate failure mileage 75,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine seized due to a missing oil plug How was your safety or the safety of others put at risk? The car shut down on the highway with no indication/dash warning lights that there was an issue prior Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership informed me that the oil plug was missing and could not explain why the oil indicator light never illuminated Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, dealership denies fault Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NONEE