2013 KIA SORENTO Complaints

engine stopped. will not turn over. checked oil control valve and full of metal shavings. oil pan full of metal shavings. call kia. not on list. repair yourself. they are not reparing any cars. said they were but denying everyone. check the records. all talk and no action. pleasing the judge with their layer statements. what can i do. i have no help. no kia, no court, no gov. never again will i and my court be debutted.

Driving car, was getting off an exit and the engine completely seized up, no power, no lights, no steering. Had it towed. Found out the engine seized with no apparent reason and the motor needs to be replaced.

Approximately 4 years ago the paint began to chip on the roof and side near the windshield of my Pearl white sorento. It was bubbling up and slowly chipping away and has now began to rust.

When driving my 2013 Kia Sorrento with 68,000 miles on a highway at 65 mph, the engine seized coming to a complete stop. The brakes were also completely frozen. I was lucky to maneuver the car to the shoulder of the road where it eventually rolled to safety. The Kia dealer informed me that was a recall on my vehicle for this exact problem. And a Kia certified mechanic deemed the problem of my car the exact issue as to why a recall was placed on the vehicle. Kia Corporate is refusing to honor the repairs that need to made according to the recall. Kia is denying the repairs because they claim they mailed me postcard in 2018 notifying me of the recall. I did not receive the postcard or any other form of communication from Kia regarding this recall. Kia cannot prove they mailed the postcard to me. In this age of technology, a consumer such be able to trust that an important notification from a car manufacturer about an recall that is potentially very dangerous to the life of the driver and passengers of the car, would warrant an email, text message, or phone call. A simple postcard without a follow up is unacceptable and in this case ineffective because I never received it. I would like Kia to honor the recall and repair my vehicle.

Like many Kia owners my engine had catastrophic failure. Without warning it overheated. The dealership said it was a cracked engine block. There are hundreds of stories like mine on a Kia owners Facebook page. One family had the engine catch for on the side of the road. This is a known issue for Kia. There needs to be a recall and not just extended warranty band aids.

One month after purchasing(11-29-15) used car from Kia dealer, the paint started peeling on front panel above the windshield. It was repaired(12-28-15) by the dealer. It was brought to their attention when other areas started peeling shortly after but they didn’t care and didn’t say anything was wrong. Now there are four areas that are peeling on my car. It has been parked in garage since purchased. The auto body place said that it looks like it was not painted correctly.

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 45 mph a knocking noise was present coming from the engine and the vehicle began to violently shake and vibrate causing the driver to lose control of the vehicle and crash into a ditch. During the crash both the driver and passenger side and curtain air bags deployed. The driver sustained a concussion that required medical attention. A police report was taken at the scene. The vehicle was later towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 153,000. The contact stated that the vehicle's engine seized up due to leftover metal particles in the engine cylinders. The contact has since sold the vehicle.

After a routine oil change my air bag sensor light illuminated after turning the car on. Tried the reset, still on. I took it to a mechanic who told me this is a common problem with KIA Sorentos. He also said that it is likely some sensor or the airbag itself and it being on it is very unsafe to drive because it won’t deploy if there is an accident. There has never been a collision or any other reason for this to occur other than faulty manufacturing. After researching I’ve found many posts of other Sorento owners with the same issue. All of them being required to pay a heavy amount for a fix that should be a safety recall. We all have paid a large amount for a “safe” vehicle. Common sense would say that it is KIA’s responsibility to fix the issue, regardless of warranty. It isn’t a wear and tear, its lives and financial burden. I cannot afford to have it fixed, but it is my only vehicle. What am I supposed to do? Please, get this recalled.

My airbag light has been on for a while and I didn’t know until today that technically I shouldn’t be driving it. I learned that, if the light is on, there is a possibility that in the event of a collision the airbags may night deploy. I am financing this car from car shop and had to have a recall for the airbags be repaired. Is there any way to have this issue corrected without paying? I’d rather not die going food shopping.

Yesterday, when I went to start my car, it barely turned over. Today it started fine but while I was stopped at a red light at a busy intersection during rush hour, my car shook violently for about 3 seconds and then stalled. It didn’t lose battery power but was completely off. I attempted to restart it 5 times. First, it wanted to turn over but didn’t. Second, the engine just clicked a couple times. Third through fifth, it didn’t even attempt to start. There was absolutely no warning that this was going to happen and no check engine lights. After waiting a couple more minutes, it finally turned over, still with no check engine light, and I was able to get myself home safely. We weren’t able to replicate the issue. We Checked the fuel pump, battery power, the starter and checked for any codes even though there isn’t a check engine light on. All of which were fine. I bought this car used and it was apart of the engine recall a few years back. I’ve looked up other peoples description of what happened to them before they had there engines replaced and more than 10 of them were similar to what happened to me today. I have a one year old and am now terrified to even drive my car with her in it because I don’t know if or when this is going to happen again or if it is going to happen while driving next time.