2022 KIA SORENTO Complaints

The contact owns a 2022 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We purchased a 2022 Kia Sorento in August of this year. Our front windshield from the seal to the middle of the window on the driver side has dots and they are migrating now to the passenger side as well. We took the Kia to the Kia dealership in Princeton, WV and they opened a ticket on the vehicle and a few days later we were called and told Kia recommended us to use Bar Keepers Friend on the windshield, which is a very abrasive cleaner and using it on the inside would scratch it. We then took it down the road to SafeLite for a second opinion to see what they would have to say. The gentleman cleaned the windshield with a magic eraser and cleaner and the window looked great, but not even for 24 hours. We called Battleground Kia to ask them if it was one piece window or a two piece, which they stated there was no such thing as a two piece window which there is. We took the vehicle back down to Battleground Kia in Greensboro, NC where we purchased the vehicle at, and were asked questions such as if we had an air freshener in the vehicle or had sprayed any kind of cleaner in the vents all which to our answers were no. Battleground Kia told us that there was nothing else that they could do for our windshield. If you are driving into any kind of light it is like putting a white sheet up and you can't see anything. Having a child of our own it is dangerous to put our lives in danger or anyone else's driving with the windshield the way it is. They have refused to replace the windshield multiple times and it's brand new. It is currently in the service department for a brand new transmission as well. This makes the third time it has been in service for a transmission issue.

Around 9:45 on December 29 my check engine light came on stating I had a powertrain issue for the engine control system. This car is only 5 1/2 months old since I bought it. I do all my maintenance get it checked. And they always tell me my SUV is in great condition. Well yesterday. December 30 at about 12:40 PM my car did not want to maintain engine power. What I mean by this is when I try to turn my car on it started shaking and you heard the engine dying out. My battery was perfect all the lights radio and Bluetooth connected just fine And at that point my car did not function. I am a very cautious driver. I believe that this is a malfunction. There are many people who have made the same complaint about the powertrain and their engine for a 2022 Kia Sorrento and have had this issue within the first year of purchasing the car . The whole purpose of purchasing a brand new car is not to have these issues within the first five years. This is ridiculous and I don't think he is taking it serious. They are having many of these issues regarding the engine and powertrain of the engine system control. I got my car towed by Kia to the local dealership in Naperville and they have not looked over my car nor have they offered me a loaner. I am a healthcare worker and do not have a time to takeoff of work and do not have an extra car, I want Kia to fix this issue or replace my car because there is no way that my car should be having this issue within the first six months.

The contact owns a 2022 Kia Sorento PHEV. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This has happened to this car 2 times already. First when the vehicle only had 12k miles, an MIL showed up. Took it to the dealer and they said they could not find any DTC codes in there. When they gave it back to me the MIL light was off... Surprisingly. 2nd time, 16k miles, the transmission gear was slipping some of the gears and we have never taken this vehicle to off road. The MIL light came back on and also a message saying "Transmission system error! Check transmission oil immediately". After this message came to the dashboard , the transmission started to fail and like going into limp mode - could not drive this vehicle over 20mph. Fortunately , this issue happened during the day so I took my kia 2022 Sorento AWD to the dealer. Now my vehicle is there for 4 days now and they dont know what is really going on with it. They are now talking with the headquarters Engineers to see if they can figure this out but so far nothing yet. The dealer still have my vehicle trying to figure this out.

Vehicle's rpm goes up but the vehicle does not move and then goes back into shift or shifts into neutral without manually doing it. It stalls and refusing to shift while driving, coasting or at stoplight/sign. It unpredictable when it's going to happen, Have almost gotten hit from being since it looks like I'm going and the car is not. No lights come on and I have reached out to numerous Kia services and keep getting runaround. I was told that there was no recall and looked it up and there is. Power window and reverse camera continue to not function correctly either. This care is dangerous to drive!

My Sorento was purchased on 17/01/22. My windshield started cracking on the middle to the passenger’s side from the hood to the sunroof. I am unaware of how it even got there.

I was pulling out to cross a highway with my 13 year old daughter in the passenger seat when my brand new 2022 Kia Sorento completely lost power and we were almost T-boned by a white Ford F150 (I have all of this drivers info if needed). The screens went black like it simply shut off & I had no control of the vehicle whatsoever. I quite literally could not move my vehicle. We sat helpless, my daughter screaming bloody murder, watching a truck barrel towards us. By what could only be the grace of god, this man came to a screeching hault mere inches from my daughters windows. The car started back up like it never happened & I was able to drive almost 10 miles homes before suddenly losing power again, only this time, the screens turned black for a moment and it started back up on its own. I do not trust this car & I will be taking it back to the dealership today to demand a different car or a refund. This vehicle WILL CAUSE A FATAL ACCIDENT.

Transmission will not shift or rev to high for next gear then will drop back to correct rpm an shift. Car will stall out or not shift.Problem has been duplicated at dealer. Was at dealership with no correction available at time KIA Engr. advised no call back. Engine light stayed on would not reset at all dealer plus was told transmission replacements is only correction .Car had10K on it less then year.

I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).