2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - Black Creek, WI

    Upon searching for recalls it seems as though I’m experiencing a significant issue with the fuel/propulsion system. Engine sputters frequently and has turned off while driving multiple times at different speeds (including most recently at a stoplight) , and will not turn on after driving on several occasions. Vehicle will only start again when put in neutral after a couple attempts, followed by the check engine light illuminating and the RPM gauge not functioning until the next time it is turned off and restarted. The vehicle shows no signs of the issue until out of nowhere it turns off or will not restart after being driven. The vehicle is not driven more than 20 miles at a time, and is currently not taken on highways due to fear of the engine going out while driving. 60 mph is the most this vehicle has hit in the past 6 months because of this ongoing issue. Vehicle has been taken to an independent service center for this issue and the mechanics were unable to find an issue as the problem was not occurring while in their shop.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Charlotte, NC

    I have a pearl white 2013 kia sorento and the paint is just peeling and falling off. I was informed there was a recall on this particular paint

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Covington, LA

    The contact owns a 2013 Kia Sorento. The contact stated that while attempting to start the vehicle, a clicking noise was heard coming from the engine compartment. The vehicle failed to start. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The vehicle was then towed to a local dealer where it remained awaiting diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - New Philadelphia, OH

    Driving on the highway, the engine began “knocking” then the engine seized up without a check engine light or any other warnings. Steering and brakes did not work. We were lucky to get off the highway without an accident. Regarding the recall, it was over a month’s wait at three different dealerships at three Ohio locations. The first available appointment was October 7th. The engine failure was September 17 before the recall repair appointment. Per a local mechanic, the engine threw a rod and the engine was not repairable. Kia charged $6500 for a replacement engine because they would not honor the engine recall replacement. The engine they sent to the local mechanic was the incorrect engine. Further investigation revealed the correct engine was discontinued. Kia failed to remedy the recall because of their scheduling problems, put our lives in danger by losing steering and brakes at a high rate of speed when the engine unexpectedly seized up. The Kia Sorento is still sitting at the mechanic with no working engine while we are paying car and engine loans.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Bowie, MD

    I was driving along the Baltimore beltway when the Engine died and I coasted to an exit towards an apartment parking. I restarted the SUV to go to a nearby auto repair shop then it died again along the way then wouldn't start. A resident of the area helped me diagnose the problem and we found out that it was out of oil. There had been no indication of a leak and just had an oil change a few months earlier. Also, the low oil indicator did not lit up anytime before and during the time the engine died. The resident then provided oil and we filled up the oil tank. The car wouldn't start and so he hooked up his SUV's battery to mine to see if it would start and it wouldn't. I had the SUV towed to Pep Boys Auto repair and was told after the diagnostics the engine needs replaced as it was damaged due to the empty oil chamber.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - BELLEVILLE, IL

    Car shuts down in the middle of driving and cannot idle. Had transmission 1x lat year and battery replaced 2x. Even after repairs car randomly does this. I have taken it to shops several times but no one knows what the problem is.... When it randomly chooses to do it, I cannot accelerate, and the car power will go out in the middle of driving decreasing the speed dramatically. Right after it does it the car will stop and turn off like it has a dead battery, except it turns right back on. All of the check engine lights on the inside start to going on.... check engine, battery, oil, tire traction etc....

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Newport, KY

    I typically work from home. Started driving on the highway more frequently and one night came out to complete sheets of paint completely delaminated from the roof of my car. It's very clear that there was a process mistake and the paint never bonded to the metal of my vehicle. I also am afraid to wash the roof of my car, in fear of more paint coming off. This spot will likely be an issue during winter as well. Car paint should never do this from the factory, it's setting the vehicle up to fail. This would be considered a latent defect and has affected many vehicles, specifically in the Pearl White paint color such as my own.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Holmes, NY

    The contact owns a 2013 Kia Sorento. The contact stated while starting the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated while driving 45 MPH, the vehicle was stalled. The contact stated he waited approximately 10 minutes before restarting the vehicle. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact stated that the vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to an independent mechanic and was referred to the manufacturer for assistance. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - Peoria, AZ

    I have a 2013 Kia Sorento, I am the only owner and purchased the vehicle new from the dealership. I Have kept this vehicle part and housed in a covered garage for the entire duration of owning the vehicle keeping it from being exposed to extreme elements any kind of horrible storms it's always been protected in the garage. Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taking care of and that's a load of c***Even though I've taken good care of the vehicle and housed it in a covered and closed garage for all the years I've owned it I still have the entire paint job starting to peel off in sheets of paint on the side front panels next to the windshield the roof and the hood in large sheet light pieces are coming straight off of my car it's as if it was never adhered to the metal of the vehicle very well or I guess detailing chops are calling it delamination but what it is is ridiculous that my car now looks like it's 10 years older than it is because the paint is peeling off like it's not been taken care of when that is clearly not the case. I have seen so many other Kia Sorentos that are Pearl White like mine, same year, with the same issue. They are having sheets of paint peeling right off the vehicle so there's obviously an issue Kia's paint jobs on that year make and model because there is nothing more I could have done on my end to prevent this from happening, so KIA needs to recognize their faulty work and get it handled.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Lexington Park, MD

    Drove approximately 6 miles from home to grocery store, parked car, did shopping and on way home 3 lights lite up on dash, ABS - ESC-TPMS. Just had serviced on 8/1/2022 with 111279 miles, currently has 111,378 miles on it. Vehicle is garage kept and I'm retired. I have had the car serviced at the dealership where vehicle was purchased.

    Source: NHTSA WEB SITE