2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- Yukon, OK
My 2013 pearl white Kia’s paint is chipping all over it started about two years ago with a little spot and now it’s all over. Seems like every time I drive move comes off.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Portland, OR
Having to replace the headlight bulbs weekly. They go out without any warning until I cannot see while driving. Taillights need replacement about 30-60 days. Again without any warnings. Safety issue in my opinion. Definitely a defect from Kia. Unsafe and replacing bulbs weekly is not practical. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Marietta, GA
The contact owned a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact noticed there was smoke coming from underneath the hood. The contact inspected underneath the hood and saw there were flames coming from the engine compartment before the vehicle was engulfed in flames. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. Police and fire department reports were filed. The vehicle was towed to an unknown location and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The VIN was included in NHTSA Campaign Number: 20V750000 (Engine) however, the contact had not yet received notification. The failure mileage was approximately 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- Mechanicsburg, PA
throttle. I was pulling into a parking space my vehicle started to reved up and took off. I had to slam on the brakes to get stopped. I almost hit a building. this was very frightening for me. i had it towed to a dealership. they stated they could not find anything wrong with it. I am not happy with them not finding anything. I am afraid to drive it that i may happen again If i hit the building i would of been seriously injured or killed as well as the people in the building. thank God no one was walking in front of me. they would of been killed.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Robbinsdale, MN
The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormally loud noise. The vehicle then lost motive power with several warning lights illuminated. The vehicle was towed to a friend's residence where an independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine And Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA SORENTO- Cohoes, NY
A week ago my fiancée and I were driving down the highway when I noticed the vehicle overheating…the thermostat was at H and fluctuating. We pulled over let the engine cool and read that if you turn the heat on this will pull heat away from the engine to allow you to get somewhere safe. No warning lights were illuminated and no reason to know that my engine had overheated…I only noticed by happenstance when I was checking my speed. As we were headed to the nearest exit driving approximately 60-65 mph the dashboard lit up like a Christmas tree. All warning lights were on and a ticking/knocking noise could be heard. I lost my brake and power steering and rapidly began to decelerate. We were lucky I was able to cost to the nearest exit and pull into a gas station. The car stopped on its own barely hitting a fence. I check underneath the car and it was pissing fluid of some sort. I checked the oil and it was completely bone dry. It should be noted I still had 2000 miles before my next oil change. I never received any indication I was low on oil or that anything else was wrong. This is a 2013 with 100,000 miles on it. If my understanding is correct the engine is seized and will need to be towed to a dealership to have it looked at. I am baffled that I had no indication something was wrong. No engine light illuminated to notify me of an issue.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- West Seneca , NY
I was never notified about the theta II recall and I always service my car when it needs to be done. I had my routine oil change done before I left for vacation. I came home and when I was driving my vehicle on the highway the engine just stopped. Now the engine will not start. Brought it to the mechanic and was told the engine seized. How can this happen the vehicle is only 9 years old. Shouldn't this have been replaced from the theta II recall? I Shouldn't have to pay for this repair. I feel like this should be covered under that recall. Please help me with a response ASAP.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Whitsett, NC
My white snow Kia Sorento paint is peeling and has really bad Delamination. It’s been peeling little by little over the last 4 years. It is awful.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Greensboro, NC
I was driving 75MPH on I85 in charlotte, NC, middle lane and my car went dead, all warning lights came on but I lost all function of vehicle, no ability to accelerate power steering went. I was rapidly decelerating and boxed in my semi trucks. I eventually get off the road but almost hit back end of trucker to be able to get between vehicles and to the side. I turned off the car. Then turned car back on. I was a 2 miles from my destination and my exit was in sight. I decided to continue to destination to get off dangerous road. I made it to destination , then went to an autozone (after finding the mechanic was closed) to check battery/alternator. The battery was dead and so I replaced it. I got back on the road. Drove 5 miles and started to hear a flapping type noise (like a playing card in a bike spoke) I thought maybe something wasn't tightened after battery change or something fell into engine area. I pulled off at next exit to a gas station. I was apparently in a really bad part of town so 2 men in utility work trucks stopped to help me. Nothing was loose or in visually in the engine, the visible belts seemed fine, oil level good, but the engine was shaking pretty good and when I reeved the engine there was a bad rattling sound. But it was not a safe location for me to stay so they suggested I go up a couple exits. I did get back on the highway went about 40MPH and the noises continued and increased in intensity , it sounded like something was coming loose and about to fall off and then a noise that sounds like metal scraping started. I was about to pull off to side of road but before I could the same thing happened from before. Vehicle stopped running, all indicator lights turned on but everything else turned off, no power to vehicle little control. I pulled off and car would not restart this time. Mechanic diagnosed next morning and said complete engine failure and metal shavings in the oil. I had an oil change 5 days prior synthetic high mileag. (123,000m)
Source: NHTSA WEB SITE -
2013 KIA SORENTO- Midlothian, TX
Paint peeling. It began peeling 3 years ago and has continued to peel at an obnoxious rate. The roof, and hood of the vehicle is where most of the damage is, however you can see new peeling on the area to either side of the windshield.
Source: NHTSA WEB SITE