2017 KIA SORENTO Complaints

I am writing to formally lodge a complaint regarding a significant issue with the paint on my 2017 Kia Sorento. The vehicle, which is painted in Snow White Pearl, has been experiencing rapid and extensive paint peeling, a condition referred to by body shops as “delamination.” The paint began peeling in small areas however, the peeling has rapidly progressed, affecting larger sections of the vehicle. This issue is not only unsightly but also raises concerns about the potential for rust and other damage to the vehicle’s body. I have taken the following steps to address this issue: 1. Documented the progression of the paint peeling with photographs, including dates and mileage. 2. Consulted with multiple body shops, all of which have confirmed that the issue is delamination and have provided estimates for repair. 3. Contacted my local Kia dealership, which informed me that the vehicle’s paint warranty had expired and offered no assistance. Given the widespread nature of this issue among Kia Sorento owners, particularly those with the Snow White Pearl paint, I believe this is a manufacturing defect that warrants investigation. I urge the NHTSA to look into this matter and consider initiating a recall to address the paint delamination problem.

The steering wheel/ column gets stuck like sticky as other call it, other owners have the problem my car is new 2017 Kia sorento just with 69k miles on it and turning the wheel gets hard where the point I put force I over turn and my car turns to much close to hitting other cars I don’t drive it because the wheel/column sticks to much and it gets worse and worse when I drive it Time to time it needs to become a recall because other sorento owners are having the problem

Bought car from Bill bird kia in panama city Florida with 38k miles and at 41k miles we went for oil change the oil was extremely low and from that day we have kept record of every oil change 1k miles into every oil change the oil is gone and was told kia won't reach engine until the engine blows up so with 115k miles on it kia diagnosed our engine with cylinder #1 low compression due to lack of oil and it was not time for a oil change.. kia has refused to replace the engine. So I have had to spend 4950.00 on a remanufactured engine plus paying 2000.00 for labor

My Kia has been burning oil for about a year. My local Kia dealership was unable to verify if I had a warranty since I didn’t purchase it from them. I had to start going to Jiffy Lube for my oil changes since they offer free top off service because I was spending $15 every week to add oil to my engine. Currently, my engine light is constantly illuminating even with oil, change, maintenance and top offs.

I have a 2017 Kia Sorento and I have been having problems with the turbo, in the 7 years I have had it they have replaced the turbo twice and now this would be the third time. Every job done has been at the Kia agency I bought it which means this is definitely a manufactured problem. At the dealership the three times I have taken it they have told me the turbo fell off and it damaged other things, including the engine. My safety was at risk because my car broke down in the middle of driving it started to slow down and would not go up hills which could have caused an accident. The problem has been confirmed with the dealership service center all 3 times and they offered to replace it at no cost the first two times and now they are requesting I pay for it. The vehicle has not been inspected by the police or insurance, all 3 times I have taken it for service has been at the Kia dealership where I bought it from. There was no warnings no lights nothing, it just started doing a weird sound like it was being forced too much and it started slowing down.

The component That failed. Was the engine the engine blew at 120ish thousand miles. The problem has been taken to a dealer as well as an independent service station. Both confirmed that the engine blew because one of the Pistons exploded. Both confirmed that there is no reason for this. Other than it seems the oil thing did not ever tell anyone that the oil was running. There was no warning. No systems that came up nothing. We were driving and it lost power. I have spoken to Kia. I have spoken to the dealership I bought it from. Both have confirmed that Kia is known to have these issues with their engine but they are not doing a recall because it would be too expensive. When I spoke to Kia they told me that because my Kia specifically wasn't in the engine recall, I was out of luck. I still have it and they are welcome to inspect it. I have been holding out Hope that there is a recall because I spent my livelihood on this to give my kids a car. I had it for 2 years. It was maintained like a baby but because it's over 120,000 MI they will not do anything. I do have some paperwork I can send later if you'd like? It will take a bit to pull it out

12/30/23 our home burned down, and our children were almost killed by a fire. It started from my KIA Sorento, starting on fire at random. Several hours after it was parked in our garage. Looking at security camera it started in rear of vehicle. Upon further investigation finding out that we were was supposed to have been sent a notice warning us of the recall for the trailer hitch. Never received notice. I have been the only owner of that vehicle. In dec of 2023 our local dealership (where I purchased) called and inform me know of the recall. To date no resolution has been made.

While driving after dark with the auto lights engaged, my headlights suddenly turned off. When I turned the knob on the light switch they came back on and I continued to drive. A short while down the road this happened again. At this point I turned the auto lights off and just ran them in manual on mode. No further incident with them in manual. This has now happened on several occasions.

1) The headlights will turn off while driving when the headlight switch is "automatic." 2) The headlights and taillights will illuminate after leaving and locking the vehicle leading to a completely drained battery.

No oil with no idication and no warning light. Extremely rough idling stalling possible complete engine failure.