2022 KIA SORENTO Complaints

Vehicle at a red light and complete stop would not respond when i tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like KIA has a problem on their hands that they should address before a terrible accident happens.

6700 miles and vehicle began exhibiting Check ESC, Check Engine, Emergency Brake lights. Daily driven, vehicle does not sit for more than a day at a time. 7092 miles now, local dealership inspection lead to concluding that a rodent has chewed through wires and must be repaired. Claims KIA warranty does not cover such damage. Of the SEVERAL (6+) vehicle I have owned/financed/driven over the last 3 years, this is the first and only incident involving a wiring harness chewed. NOT HAPPY! Quick research shows there's a bit of a problem with KIA manufactured vehicle including Soy-Based wire shielding.

We were driving and did not even hear anything hit the windshield which tells me how small the pebble or whatever it may have been was in size. Saw a small crack and within minutes it spread to about 6-7 inches long. A day later it’s spread halfway across my windshield. I have owned different cars and having this one BRAND new off the lot for barely 5 months - this should NOT have happened. This shows how weak and poorly made these windshields are by Kia. Shame on them for making a poor product and then not having responsibility to fix it.

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle was on the 'Smart' setting'. There was no warning lamps, messages or other symptoms. Dealer drove, checked and scanned car for Codes and reported None was found. I'm very concerned that my car would suddenly loose power while I'm on a highway. Reported incident to Kia Corporate Customer Service today (https://1stbestservice.com/submit-complaint/).

This vehicle has less than 10,000 miles on the odometer and the brake rotors are warped. They are undersized and will overheat under normal braking. Called the dealership and attempted to get warranty work complete, however the manufacturer, KIA Motors USA, has not responded or offered to replace the rotors under warranty. This isn't the only Sorento with this issue, I have submitted one similarly last week.

Breaks failed to engage while driving on the highway, which almost caused us to have an accident. The car was leased a few months ago so very concerned and will be taking it to the dealership. The autonomous emergency breaking system engaged and prevented the accident.

On Saturday, April 9 when breaking at a stop sign my car slammed on my breaks for me and the dash lit up with multiple warning lights, indicating an issue with the "check lane departure warning system." The car seemed to drive okay, no additional strange breaking situations, but the warning lights stayed on for a day. I called my dealer, and they saw the vehicle on April 22nd. Between the 9th and that date the warning lights eventually went off, then came on again (but no strange breaking). Then were off by the time I went to the dealership. They were able to find vehicle history of 2 codes, but said they found no issues and the vehicle passed tests. So they told me that they weren't sure what happened, but the car was drivable. Since the 22nd I have had one more time where the warning lights came on as I was already breaking, and the car slammed on the breaks for me. But the dealership said unless I was able to bring the car in when the warning lights were all on, they couldn't help. And I could never get to the dealership before the lights went out (usually the warning lights would go out within 24 hours, and the closest dealership is an hour drive from where I live/work). On May 29 my husband was driving and I was a passenger when the warning lights came on. I said it wouldn't cause an issue while driving, but this time was different. While we were on the interstate in a busy city he noticed that he was falling behind the pace of traffic. When he tried to accelerate, the car wouldn't speed up at all, our speed dropped, and he said that when he looked at the car screen it appeared that the electric battery wasn't being charged at all. My husband was able to get us merged to the side and off an exit. We pulled into a parking lot, and he turned the car off, then turned it back on a few minutes later. The warning lights were still there, but the electric battery now showed as charging. We continued driving, but I am afraid this will cause an accident.

Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.

I was traveling on the highway with no cars around, under no overpasses, and the panoramic sunroof exploded. It sounded like a gunshot. It was around 50 degrees and there was no previous sunroof damage.