2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - Columbus, OH

    My 2013 Kia Sorento SX (Paint Color: Pearl White) began to to peel pain around August 2021 with around 90,000 miles on the car. I am the original owner and it has been kept in the garage most of the time. The paint peeling happened rapidly on the painted section between the Windshield and Sunroof. I Googled the issue and apparently it is widespread since 2011 on a lot of Kia and Hyundai models especially with Pear White paint. I took it to a Kia dealer who referred me to their paint contractor (Dent Magic) co-located with them. I spoke with the team and asked for an estimated. As soon as the estimator saw it he said "Oh yes the is paint delamination, it was pretty wide spread on the vehicles a few years back. I am surprised yours took so long to peel. It was likely because you have garage kept it and it looks like you keep it in great condition. There was a manufacturing defect when they painted these cars and essentially the factory forgot to prime certain panels of the vehicles so the paint is not sticking properly. Unfortunately, Kia has not recalled this most likely because it is not a safety issue and the government has not forced them. However, if you leave it and it rusts it could cause lots of issues down the road." The gentleman then provided me with an estimate of $725.63. I then got 2 other estimates that were both over $1000. I ended up going with the Kia recommendation of Dent Magic for $725. I am hoping none of the other panels start to peel, I feel it is inevitable.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Virginia Beach, VA

    I own a 2013 Kia Sorento LX FWD AUTO, granted I bought it USED in June 2020. But every since I've owned my vehicle I've had a problem with my Engine Light being on, the Driver Side Break light keeps going out and the USB and Cigarette Lighter keep Blowing the FUSES. I Love my Truck and I need to know how KIA can help to fix these problems.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Wayne, NJ

    I purchased the 2013 Kia in February, 2019. In August, 2020 the "check engine" light came on and had it diagnosed as "Throttle body error"(not exact terms). I had the throttle body actuator and gasket replaced. When I questioned one of the service personnel about having to "re-learn" it, he stated "No". 1 year later (8/23/21), engine light again came on and the intake manifold was the issue. The intake manifold was replaced and I was under the belief that this would be the end of the issue. On 9/3/21 the same part (Throttle body) needed to be replaced a second time at Kia. When I questioned the service manager if the part had to be "re-learned", he said yes it does or it won't function properly and could affect the intake manifold. On 1/30/22, the check engine light again came on and this time the code was "Intake manifold Runner Performance (Bank1). This is a Motor Module-VCM which is associated with the Intake Manifold. After this was installed on 2/2/22, the car was driven home and the "check engine light" came on again(less than 15 minutes after it was taken out of the dealership. A scan check revealed that the part that controls the throttle body is now defective and needs to be replaced. This all has created unsafe road conditions due to the vehicle going into "Limp Mode", as is designed to do, however, this was experienced while driving on the Interstate. This seams to be a recurring issue with this car and I have only owned it for less than 3 years. All work was done by certified Kia technicians at the dealership.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Chicago, IL

    My engine started knocking and suddenly locked up.Had to get it towed to the repair shop. The mechanic said it was clogged oil passages from metal shavings that caused the restriction and I had to pay 4970.35 dollars for a engine replacement

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - HOUSTON, TX

    The car brake failed while I was driving. The brake warning light came on. The warning light was off after I added brake fluid. After driving for about 10 miles, the warning light came back on. The car is losing brake fluid fast. I cannot find any trace of brake fluid leak. The car is available for inspection. After I picked up the car from the dealer after motor replacement recall, my remote control for the door lock system no longer works.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Downey, CA

    I own a 2013 Kia Sorento with 39,000 miles on it. It has Pearl White paint that is rapidly peeling off. It started peeling around a year and half ago when mileage was around 34,000 miles. I have contacted KIA Consumer Assistance Center and they asked for 2 estimates to repair the paint problem. When received they the estimates they said it’s out of warranty and refused any responsibility for the defective paint. Kia has sent me extended warranties on the Engine, Air bags and other items. I assume the only reason for extra warranties is that the car was built with unreliable parts. The paint is a big item that Kia should stand behind with some type of warranty. It too is defective to where it just peels off. This makes the car worthless.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Winnipeg, FL

    My 2013 Kia sorento got recalled for an engine filling/Engine knocking. Back in 2019 so i toke it to the dealer and there's was not issues at the moment until 2021, i was driving on the highway and the car turned off. I lost power to the brakes and the steering was very hard to turn. The engine light started flashing so i pulled over and called the tow truck to take it to the kia dealership. Next day they called me and the engine was valid for the recall but they told me since it's a rebuilt car the car is not valid for a recall.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Ewa Beach, HI

    My Kia Sorento white paint have been peeling and chipping started on the roof now its starting on left side of my car. Please see if this can be recalled.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - New Braunfels, TX

    The paint on the hood, and top of the vehicle is chipping and peeling in 1-2" spots. No one was put at risk No one has inspected. No warnings or lights- first appeared 18 months ago.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - Iron station , NC

    The paint is peeling off of the roof as well as on the hood. Was told by a body shop that the primer used by Kia is incorrect and will cause the paint to not adhere properly.

    Source: NHTSA WEB SITE