2017 KIA SORENTO Complaints
View complaints related to 2017 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2017 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 KIA SORENTO- Downers Grove, IL
2017 Kia Sorrento with 38k mikes on it. Oil pan began leaking at oil plug after approximately 28k miles. A new oil plug has been installed and still same issue. Dealership will not honor power train warranty saying its normal wear and tear. Have read numerous other people having issue with Kia oil pans being defective.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- mapleton, MN
Due to the engine block and heads being aluminum, the head bolt threads are stripping and pulling out of the block and creating a loose seal around the head gaskets. This does not allow the engine to cool properly resulting in overheating and damage to the engine and the radiator. This has been inspected by a dealer who confirmed this issue and inspected by an independent mechanic who has recommended resurfacing the heads and a fix for the threads of the bolts. There is significant cost to put a temporary fix on an engine that is failing significantly for many other owners as well. Most with the same issue. This is a known issue of the 3.3L V6 engines and Kia is not addressing the fix.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Spring Lake, NC
I was rolling and the car lose power and the engineer light turn on and it’s making a noise
Source: NHTSA WEB SITE -
2017 KIA SORENTO- WALESKA, GA
Steering wheel sticking when driving. Kia replaced the steering column assy-steering and the gear and linkage assy. Steering is some better but still the sticking
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Los Angeles, CA
The contact owns a 2017 Kia Sorento. The contact stated while driving 35 MPH, the vehicle failed to accelerate as needed and lost motive power. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine was blown. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000. The VIN was unavailable.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2017 KIA SORENTO- York, PA
My Kia had a code for the crankshaft sensor. I took the car to a mechanic that checked the sensor, crank case and reset the code. A few weeks later, the same code came back on. Took to the same mechanic and said that the code had to be cleared by the dealership. No issues found. A week later, the check engine light came on (blinking) and when I tried to put it into gear, began to misfire. I turned the car off and had it towed to a different mechanic. This mechanic asked me "where did your oil go?". I said, I just had the oil changed about a month or so ago. He said "yeah, I can see that. But your car is low 4 quarts of oil. I had to flush the engine due to metal shavings being in your oil. I changed the crankshaft oil as well. The code will not clear and it is still misfiring. You need a new engine". I notified Kia and there response was "You're the second owner and since the car has 108,000 miles, is out of warranty". This is very frustrating and to think that I could have had my engine seize while driving makes me sick. I have ordered a remanufactured engine and am waiting for it to be shipped and installed. This is just negligent of Kia not to correct this issue.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Sioux city, IA
Excessive oil consumption. Chronic problem. I don’t know how this isn’t a recall yet. Hundreds of people are having this EXACT same issue! Please make this a recall so Kia is responsible for resolving this issue!!!
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Defuniak Springs, FL
The contact owns a 2017 Kia Sorento. The contact stated while driving 70 MPH, the engine started shaking uncontrollably and the vehicle lost motive power. The contact was able to pull to the side of the road and restart the vehicle. After restarting the vehicle, the contact noticed that the vehicle is not able to exceed 65 MPH. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA SORENTO- Knightdale, NC
The headlights randomly turn on and off while driving and with the switch set to “Auto”. This also occurs when the vehicle is shutdown with no key in the ignition and with no one in the vehicle. The vehicle is available for inspection upon request. Having the headlights turn off when driving at night presents a risk of the driver not being able to see the road and for other drivers to not see the vehicle. These risk may lead to an accident causing great harm to life and property, including death. The vehicle is currently with the dealer for diagnosis. There are no warning lamps, messages or other symptoms of the problem prior to the failure. This problem began in the spring of 2023 with less than 60,000 miles on the vehicle.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Indianapolis, IN
Sporadically during night driving the headlights will go out. Headlights set to AUTO each time. Most recently while turning right. Had not used right turn signal.
Source: NHTSA WEB SITE