2012 KIA SORENTO Complaints
View complaints related to 2012 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 850 complaints submitted for the 2012 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA SORENTO- BAKERSFIELD, CA
WHEN ME AND MY HUSBAND PURCHASED THE SUV USED IN 2016 FROM A HUYNDAI DEALER THAT IS LOCAL, THERE HAS ALWAYS BEEN A SENSOR LIT THAT WE HAD NO CLUE WHAT IT WAS. WE WERE NEVER TOLD ANYTHING ABOUT IT, THEY TOLD US THE VEHICLE WAS IN GOOD CONDITION THAT IT WAS INSPECTED AND EVERYTHING. WE TOOK THE SUV TO KIA IN 2019 TO HAVE THE OIL CHANGED, AND HAD THEM CHECK THE MOTOR TO SEE IF THEY COULD EXPLAIN WHY WE WERE GOING THRU OIL WEEKLY. WHILE WE WERE THERE THE SERVICE PERSON TOLD US THAT THE OCS MAT DOES NOT FUNCTION THAT IT NEEDS REPLACED AND THAT IS WHAT THAT SENSOR IS FOR WHICH WE WOULD HAVE NOT KNOWN AND THE DEALER THAT SOLD IT TO US NEVER TOLD US ANYTHING. I FIGURED IT WAS A WEIGHT SENSOR FOR A CHILD AS I AM NOT AN EXPERT ON THE SAFETY OF VEHICLES.... ALSO, WE WERE TOLD THAT WHEN THE DEALER SOLD US THE VEHICLE AS IS THAT THEY NEVER HAD A SAFETY INSPECTION DONE PRIOR TO PUT IT ON THE LOT. THE LAST DOCUMENTED SAFETY INSPECTION ON THE VEHICLE WAS DONE WHEN IT WAS SOLD BRAND NEW WHEN THE FIRST ORIGINAL OWNER BOUGHT IT FROM THE KIA LOT I BELIEVE IN ANOTHER STATE. KIA TOLD ME THAT THEY HAVE TO DO THE SAFETY INSPECTION BEFORE SELLING IT ON THE LOT BECAUSE A NON KIA DEALER SOLD US THE VEHICLE. I DID CONTACT CALIFORNIA STATE ABOUT MY COMPLAINTS AND WAS TOLD THERE WAS NOTHING THAT I CAN DO TO PROVE I DIDN'T CAUSE IT BUT I HAVE NEVER BEEN IN ANY ACCIDENT IN THE SUV THAT WOULD CAUSE THE AIRBAGS TO GO OFF..... I AM DRIVING DAILY WITH MY CHILDREN IN THE CAR WITHOUT WORKING AIRBAGS. I CANNOT AFFORD TO REPLACE THE OCS MAT AND I BELIEVE I SHOULDN'T HAVE TO. ALSO, WE HAVE HAD ISSUES WITH OUR GASKET THAT WE HAD TO GET FIXED, WE ARE CONSTANTLY GOING THRU OIL AND WE ONLY DRIVE IT AROUND TOWN. WE ARE HAVING TO ADD OIL IN IT EVERY WEEK SO THE ENGINE DOES NOT BLOW. WE NOW HAVE A VACUUM LEAK IN THE GASKET.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- TUSKEGEE INST, AL
I HAVE FAULTY AIRBAGS IN MY VEHICLE WHY IS THERE NO RECALL VEHICLE HASN'T BEEN WRECKED. AIRBAG WERE NEVER DEPLOYED. MY VEHICLE IS NOT SAFE WITHOUT AIRBAG REPAIR, AS LONG AS THE AIRBAG LIGHT IS ON ON THE DASH THE AIRBAG SYSTEM FAILS INSPECTION. IT NEEDS TO BE A RECALL THIS IS A SAFETY HAZARD AND CAUSE DEATH IF I WAS TO BE INVOLVED IN AN ACCIDENT.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- TUSKEGEE INST, AL
AIRBAG ISSUES WITH THIS VEHICLE VEHICLE IS NOT SAFE TO DRIVE KIA NEEDS TO RECALL AIRBAGS MAY JUST SAVE A LIFE AND MINES IS AT STATE HERE... PASSENGER SEAT AIRBAGS DISABLED AND WILL NOT ALLOW OTHER AIRBAGS TO WORK IF I BECOME IN AN ACCIDENT. PLEASE HELP ME WITH THIS ISSUE I'M FEAR OF MY SAFETY
Source: NHTSA WEB SITE -
2012 KIA SORENTO- TUSKEGEE INST, AL
I PURCHASED A KIA SORENTO ON JULY 21 2020 AFTER TEST DRIVING THE VEHICLE THE AIR BAG LIGHT POPPED ON THE SALES MAN TOOK IT TO ONE OF THEIR ON SITE EMPLOYEES AND THEY HOOKED UP THE CODE DEVICE NO CODES APPEARED SO HE SUGGESTED ITS JUST A SENSOR PROBLEM AND TOLD ME IT SHOULDN'T BE MUCH TAKE IT TO A KIA DEALERSHIP. I DID IN WHICH COULDN'T GET IN TO SEE THE SERVICE DEPARTMENT UNTIL TODAY IN WHICH I HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST AND THEY FOUND THAT THE ODS MAT WAS FAULTY. I TOLD THE SERVICE GUY THAT THE CAR LOT TOOK THE SEATS OUT TO CLEAN THE SUV FOR SALE AND HE TOLD ME THEY DAMAGED OR BROKE THE ODS MAT. I CONTACTED THE SELLER AND STRONGER EXPRESSED MY FEELING ABOUT MY VEHICLE IS NO LONGER SAFE TO DRIVE AND THE ONLY THING HE SAID TO ME IS MY PAYMENT DUE AUGUST 31 TODAY IS THE 10TH AND THIS REPLACEMENT WILL BE OVER 2300 THAT I CAN'T AFFORD AND THE VEHICLE IS NO LONGER SAFE FOR ME AND MY DAUGHTER. I REALLY FEEL THEY KNEW IT WAS A PROBLEM WITH THE AIR BAG AND JUST TRIED TO MAKE A SALE SAYING IT WAS A SENSOR ISSUE THAT KIA WILL HAVE TO RESET.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- BALTIMORE, MD
I OWN A 2012 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150000.
Source: NHTSA WEB SITE -
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2012 KIA SORENTO- NANUET, NY
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE STALLED AND SHUTOFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WERE CHILDREN IN THE VEHICLE. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROADWAY AND WAS TOWED TO THE MANAHAWKIN KIA DEALER, LOCATED AT: 270 NJ-72, MANAHAWKIN, NJ 08050, WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VIN. THE CONTACT WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA SORENTO- BEECH GROVE, IN
ALL INTERIOR LIGHTS AND DASH LIGHTS HAVE COMPLETELY STOPPED WORKING - BACK UP CAMERA DOES NOT WORK ANY MORE EITHER. REPLACE THE FUSE AND IT BLOWS IMMEDIATELY. HAD THE CAR LOOKED AT AND THEY INFORMED ME A DEALERSHIP WOULD HAVE TO FIX THE PROBLEM- IT'S AN ELECTRICAL ISSUE.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- PHOENIX, AZ
MY KIA SORENTO 2012 ENGINE SUDDENLY CAUGHT FIRE WHILE DRIVING ON A MAJOR DESERT HIGHWAY WHICH MY INSURANCE UPON INSPECTION DETERMINED IT WAS CAUSED BY A PISTON ROD PIERCING THE ENGINE WHICH ALTHOUGH OTHER KIA MODELS ARE PART OF A RECALL AND CLASS ACTION LAWSUIT, MY VIN WAS NOT INCLUDED.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- CHARLOTTE, NC
THE AIR BAG WARNING LIGHT COMES ON AND OFF. I TOOK THE VEHICLE TO DUTCH MILLER KIA IN CHARLOTTE. THE SERVICE MANAGER SAID I WOULD NEED AN OCS MAT REPLACEMENT ON THE PASSENGER SIDE SEAT. THE LIGHT WAS DISCOVERED WHILE VEHICLE WAS IN MOTION.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- ATWATER, OH
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA LOCATED AT 335 MCCORKLE AVE, CHARLESTON, WV 25303 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE