2017 KIA SORENTO Complaints

The contact owns a 2017 Kia Sorento. The contact stated that while the dealer was servicing the vehicle, she was informed that the vehicle was experiencing a minor engine oil leak due to the engine oil being overfilled. The dealer cleaned the engine compartment. The contact stated that the engine was running rough, and the vehicle was vibrating while idling. The contact stated that while driving with the Adaptive Cruise Control set to 73 MPH, the vehicle made abnormal popping sounds and jerked. The contact noticed a significant amount of smoke coming from underneath the hood. The contact was able to pull to the side of the road, where the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a piston slap caused by faulty crankshaft and rod bearing. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact there would be no assistance since the vehicle was out of warranty. The failure mileage was approximately 80,000.

My Sorento had been running just fine. I only did maintenance projects such as new brakes, new tires, oil changes and then one day out of no where my car starts making a knocking noise that got progressively louder. No check engine or oil light appeared. I took it to a mechanic the next day and they said that I needed a new engine and that there was no oil in the car. I know that I had placed oil in car with in the year when I got my brakes replaced. Also there was no leaking of oil anywhere underneath my car. I still own on my Kia and the price of a new engine was quoted over $10,000.00.

The car stalled and when restarted had a hard knocking. Bad engines in kias are a known issues. Why are they not replacing engines in all the vehicles!

Check engine light came on. 65,000 miles with documented regular maintenance. Took to dealership where i purchased the vehicle new. Engine code (P0172). Was told gas was getting into the oil and i would need a new high pressure fuel pump. This is a common issue and should be repaired free of cost.

The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 35 MPH, the check engine and the check oil warning lights illuminated, and the vehicle stalled. The contact pulled over and stopped the vehicle. The contact placed the vehicle in park (P) and was able to restart the vehicle. The contact stated that she drove the vehicle to a local dealer who added oil and changed the spark plugs. The contact had a recent oil change performed less than two weeks prior to the engine failure. The vehicle was repaired. The contact stated that over the next several years the vehicle stalled intermittently. The contact took the vehicle back to the dealer and had the vehicle diagnosed and was advised that the catalytic converter had been damaged and needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 50,000.

Excessive oil consumption. I get oild changes every 3 months at the dealership. I must add 6-10 quarts of oil inbetween these changes. I notified the dealer, but they are unwilling to replace my engine. I was told it needs to "blow up" before issue will be addressed. My 2017 Kia Sorento has 63,000 miles this issue started at 60,000 miles. It is outside my warranty as I am the second owner. This is not a safe approach from Kia, as i feel waiting for my car to "blow up" could cause injury to myself and others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Cruise control works erratically when turned on at times I can't set the speed, othertimes it won't cancel using the cancel button the only way to cancel it is to tap the brake pedsl or turn the cruise off, sometimes it will not turn on and at other times it works as it should.

several occasions my headlights have completely gone out. I have to toggle the blinker button to get the lights to come back on. This happened 5 times at 5 am in the morning. I have taken my vehicle into the shop several times. It is in the shop again today. They are saying it is switch that causes headlights to go out. This is dangerous to others on the road and also myself. I have read online there has been over 1300 complaints but have not seen a recall come out. Please investigate why lights are going out sporadically. I had to slam on my breaks because I cannot see in the dark. Thank God other vehicle were not on the road. Please investigate this matter as I am not the only customer that has complained.

I have KIA 2017 Sorento, the engine has oil consumption with no leak and I have to add oil almost every 3 days. I take it to KIA dealer and after checking he oil level for 1000mile, the dealer informed me that they can change the engine only when it fails and not before that. I found this solution is risky because I drive it in highway and it could cause a serious cars accident if it suddenly stopped in the middle of the highway. I can't find any reason why they don't want to do engine change and It is clear that KIA knows about the engine problem but they want to save money not save people life.

The contact's wife owns a 2017 Kia Sorento. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact stated that the vehicle stalled while attempting to coast to the side of the roadway. The contact was able to restart the vehicle after several attempts; however, the vehicle made abnormal knocking sounds. The vehicle was coasted to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the piston ring and valves had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,702.