2012 KIA SORENTO Complaints

VEHICLE WAS PARKED IN A SHOPPING PARKING LOT. WHEN WE RETURNED TO THE VEHICLE, I - THE CAR OWNER - UNLOCKED THE CAR WITH THE FOB FOR PASSENGERS TO LOAD THE VEHICLE. AS THE REAR PASSENGER GRABBED THE DOOR HANDLE, IT CAME OFF IN HER HAND. THIS IS THE 2ND TIME THIS HAS OCCURRED. THE FIRST TIME WAS YEARS PRIOR UNDER THE SAME CONDITIONS, SAME PASSENGER REAR RIGHT DOOR. I PAID FOR REPAIRS OUT OF POCKET THAT TIME BECAUSE THE DEALERSHIP STATED THERE WASN'T A RECALL. I AM SURE THIS HANDLE SHOULD BE RECALLED CLEARLY AFTER HAPPENING TWICE FOR NO UNDERSTANDING REASON OR AGGRESSION.

VEHICLE UNEXPECTEDLY WILL INTENSELY JERK AND IMMEDIATELY LOCKS UP THE DRIVING CONTROLS AS THE ENGINE STALLS AND STARTS TO SEIZE CAUSING THE VEHICLE TO STOP WHILE DRIVING ON HIGHWAYS, AND RESTRAINING FROM ANY ACCELERATION, STEERING, OR POWER USE.

TL* THE CONTACT OWNS 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE IDLING. THE VEHICLE WAS TAKEN TO SMITH CHEVROLET INC (1911 EASTERN AVE, GALLIPOLIS, OH 45631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BEARINGS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

MY ENGINE STARTED KNOCKING WHEN I GOT OFF THE HIGHWAY AND STOPPED TO MAKE A LEFT TURN. I GOT TO WORK AND WAITED A FEW HOURS THEN CHECKED THE OIL. I FOUND THE OIL WAS LOW AND ADDED MORE, I TURNED THE VEHICLE ON AND STILL HEARD THE KNOCKING. I HAVE BEEN HAVING A LOT OF ISSUES WITH KEEPING OIL IN MY VEHICLE, THERE ARE NO LEAKS, DRIPS OR ANYTHING ON THE GROUND. I HAVE NOTICED WATER LIKE LIQUID DRIPPING FROM AROUND THE EXHAUST JUST REAR OF THE OIL PAN AND FRAME AND MY RPMS DROP WHEN FROM ABOUT 800 TO LESS THE 500 WHEN STATIONARY. I KEEP UP WITH ALL THE OIL CHANGES WITH THE KIA DEALERSHIP IN MY TOWN, DID WHAT RECALLS WERE REQUESTED BY KIA. MY VEHICLE HAS APPROXIMATELY 143,800 MILES. I CHECKED FOR ANY RECALLS AND FOUND MY VIN NUMBER WAS UNRELATED TO ANY.

WHILE DRIVING ON A FOUR LANE HIGHWAY, THE CAR'S ENGINE JUST CUTS OFF ON ITS OWN WHILE I WAS IN TRAFFIC. ALL OF THE LIGHTS ON THE DASHBOARD COME ON. I PUT MY FLASHERS ON AND IT ALLOWED ME TO RESTART AND DRIVE AND IT DID IT AGAIN. THE THIRD TIME I STARTED IT, I TURNED OFF ON A LESS CROWED ROAD TO GET TO ANOTHER STRETCH OF ROAD AND DROVE VERY SLOWING FOR ABOUT 10 MILES TO GET IT HOME. I COULD SMELL SOMETHING COMING FROM UNDER THE HOOD AND I DIDN'T PARK IT IN THE GARAGE. THE SMELL WAS STRONG AND THE HOOD VERY HOT TO THE TOUCH. I DIDN'T WANT TO CHANCE IT CATCHING ON FIRE. WHAT SHOULD I DO? I KEEP THE OIL CHANGED AND HAD IT DONE ON 6/22/2020. *TR

DRIVING ON THE THRU-WAY GOING 65 MPH WHEN MY VEHICLE JERKED FORWARD SUDDENLY. I WAS ABLE TO PULL OVER, VEHICLE LOST CONTROL OF STEERING AND BRAKES AND COMPLETELY JUST 'SHUT OFF' ON ME WITH NO FORE-WARNING. CALLED AAA, TECH. COULD VISIBLY SEE A BELT WHICH HAD RIPPED OUT OF ENGINE AND WAS DANGLING UNDER VEHICLE. I THEN HAD VEHICLE REPAIRED- A NEW BELT WAS INSTALLED , A BRAND NEW ALTERNATOR, NEW BRAKES, OIL CHANGE. 3 WEEKS AFTER THIS EVENT, I WAS AGAIN DRIVING ON THE THRU- WAY IN ALMOST THE SAME EXACT LOCATION AND THIS HAPPENED AGAIN. . MY VEHICLE JUST WENT DEAD, THIS TIME SLOWING DOWN AND DYING. CALLED AAA , THEY SERVICED ME OFF THE THRU-WAY (THRU-WAY DIVISION) AND UPON HAVING VEHICLE LOOKED AT MY CHOICE SHOP.. I WAS TOLD THAT MY VEHICLE HAD COMPLETELY SEIZED (WAS NOW TOTALLY DEAD) AND WAS NON- REPAIRABLE WITHOUT A NEW ENGINE. ALSO TOLD THAT MY VEHICLE HAD LITTLE OIL EVEN THOUGH I HAD ONLY 3 WEEKS PRIOR GOTTEN AN OIL CHANGE AND CAR REPAIRMAN COULD NOT REPORT ANY PHYSICAL ISSUES WITH OIL CONNECTIONS, IE. GASKET LEAK, DRAIN PLUG, SEAL ISSUES. DUE TO THE AMOUNT OF MONIES I HAVE SPENT FROM DAY 1 ON THIS VEHICLE, MY EXPERIENCES AND THE LEMON THE VEHICLE HAS PROVEN TO BE, I FIND THIS INCREDIBLY UNSETTLING AND KNOW THAT THERE WERE ISSUES GOING ON WITH THIS VEHICLE PRIOR TO IT GOING ONTO THE ROAD THAT SHOULD HAVE BEEN REPAIRED AND WERE NOT DUE TO NO FAULT OF MY OWN. ASIDE FROM THESE ISSUES, IN PAST THERE WERE SEVERAL OTHER PROBLEMS RELATED TO THE LOCKS AND WINDOWS LOCKING ON THERE OWN WHILE VEHICLE IN MOTION AND FUSES RELATED TO THIS AS WELL AS THE VEHICLE SHOCKING ME WHEN OPENING DRIVERS SIDE DOOR HANDLE WHICH IS INCREDIBLY UNSAFE! I REQUEST THAT SOMEONE PLEASE LOOK INTO THE RECALL WITHHOLDING WHICH HAS COME TO LIGHT WITH KIA AND MY VEHICLE QUALIFYING FOR THESE RECALLS AS KIA HAS TOLD ME THAT THEY ARE UNWILLING TO ASSIST ME FINANCIALLY AS WELL AS WEST HERR. *TR

THE VEHICLE, A 2012 KIA SORENTO WITH 95719 MILES, IS UP TO DATE ON ALL RECALLS AS IT IS REGULARLY SERVICED AT THE DEALERSHIP. WHILE ENTERING A BUSY HIGHWAY ON 6/13/2020, AND ACCELERATING PAST 45MPH, THE ENGINE STALLED. THE CHECK ENGINE AND BATTERY LIGHTS CAME ON, MAKING IT SEEM LIKE THE CAR WASN'T EVEN STARTED. WE WERE ABLE TO PULL THE VEHICLE OFF TO THE SHOULDER, PUT IT INTO PARK, AND TRIED TO START IT AGAIN. THE CAR ACTED LIKE NORMAL ON STARTING (STARTER TURNED, POWER WAS AVAILABLE) FOR EVERYTHING BUT THE ENGINE TURNING ON. WE CALLED A TOW TRUCK AND THE FAMILY MECHANIC. THE ALTERNATOR AND BATTERY WERE FINE, NO ERROR CODES WERE DETECTED ON THE CAN BUS READER INSTRUMENT, SO EVERYTHING SEEMED NORMAL ON THE COMPUTER. AFTER NUMEROUS ATTEMPTS TO START THE VEHICLE IN PARK, THE VEHICLE WAS ABLE TO START IN NEUTRAL. THIS IS A POTENTIALLY DEADLY STALLING FAULT FOR A VEHICLE TO HAVE ON ANY ROADWAY. *TR

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT VEHICLE CONTINUED TO ROLL FORWARD WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO GUNTHER KIA (1900 S STATE RD 7, FORT LAUDERDALE, FL 33317) TO BE REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS A ONE-TIME FREE REPAIR. NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER, THE PHONE NUMBER PROVIDED WAS FOR ROADSIDE ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

MY AIR BAG LIGHT ARE ON ALL THE TIME WHEN I START UP MY ENGINE AND MY VEHICLE HASN'T BEEN IN AN ACCIDENT AND I WAS WONDERING IS THAT NORMAL? I'VE HAVE GOTTEN MY INSPECTION AND EVERYTHING PASSED.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE DRIVER'S SEAT BELT TIGHTENED. THE CONTACT ATTEMPTED TO LOOSEN THE SEAT BELT HOWEVER, THE RETRACTOR FAILED TO RELEASE THE SEAT BELT. THE CONTACT STATED THAT THE RETRACTOR PERMANENTLY CEASED IN PLACE AND WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT BELT MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.