2017 KIA SORENTO Complaints

The contact owns a 2017 Kia Sorento. The contact stated while starting the vehicle, the message "Assist Emergency Braking Disabled - Radar Blockage" was displayed. The vehicle was taken to the dealer, but no failure was found. On one occasion while driving 65 MPH, the headlights shut off and an unknown warning illuminated. The contact stated that after several minutes the warning light disappeared, and the headlights returned to normal functionality. The vehicle was taken to the dealer and the contact was informed that the cameras were updated; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

UNKNOWN 2017 KIA Sorento v6 XL July 29, 2023 @3am - Parking lights were found to be on. Upon checking, the vehicle was locked. The FOB was used to unlock the doors and I turned the light control switch from Auto to OFF. This turned off all lights and I locked all doors using the FOB. What triggered this event? Concern for battery draining will be an eventual result if this is not investigated?

On many occasions while driving at night (happens almost every night when we are driving), the headlights turn off on their own. This is when the headlights are set to "auto". This is a very dangerous situation - especially when driving on poorly lit roads. When it happens, I can get the lights to come back on by switching from "auto" to "off" and back to "auto". Drivers should not need to do this. Apparently a lot of people with my (or similar) year Kia Sorentos have experienced this issue based on online postings.

The paint on the hood of this vehicle rapidly flew off the hood while traveling on I95 creating a significant safety hazard in a moving vehicle.

Car began to overheat. Took into mechanic. Diagnosed as a blown head gasket with head bolts that had stripped out.

The contact owned a 2017 Kia Sorento. The contact stated that while driving into an intersection at a speed of approximately 10 MPH a second vehicle crashed into the front end of the vehicle. During the crash, the front was severely damaged and the vehicle was destroyed but no air bags were deployed. The contact sustained a head injury and was examined at the local hospital. The driver of the second vehicle also sustained an undisclosed injury. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. the local dealer and manufacturer were not notified of the failure. The failure mileage was 165,000.

BOTH rear speed sensors have gone bad. One under warranty, one outside. This disables safety speed systems and speed control.

The contact owns a 2017 Kia Sorento. The contact stated that while driving at night at an undisclosed speed, the lights on the instrument panel and the headlights became inoperable. Additionally, the contact stated that while the vehicle was parked and turned off, the headlights and instrument panel lights turned on independently. The contact stated that while attempting to unlock the vehicle with the key fob, the vehicle failed to unlock. The contact was able to manually unlock the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V862000 (Trailer Hitches, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

My engine has been consuming oil at an usual rate. I have been experiencing this issue since I bought the car in August 2021, but it is slowly getting worse, especially during the summer. I have to constantly check my oil level to ensure it isn’t running low. I got my oil changed last month, around June 15th or so, with a 3000 mile interval. After ~1400 miles, when I checked my oil, there were little oil on the dipstick (below the low line) along with small metal bits on the end of the dipstick with the oil. As usual, I have checked the oil color to make sure it wasn’t mixing with something in the engine, and checked the drain plug to make sure it was tight. I genuinely cannot tell where this oil is going or how it is being burned. This is the only issue I have encountered with this car. I have no warning lights, but my miles are high at about 144,000.

The contact owns a 2017 Kia Sorento. The contact stated while driving 45-55 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the dealer, where the knock sensors were replaced; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that there was a hole in the piston and there was no compression in the valves. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.