2012 KIA SORENTO Complaints
View complaints related to 2012 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 850 complaints submitted for the 2012 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA SORENTO- NORTH SCITUATE, RI
I WENT TO THE DEALER AND THEY TOLD ME I HAVE TO REPLACE MY OCS SENSOR IN THE PASSENGER SEAT FOR $ 2100-$2300. THEY SAID THE AIR BAG WON'T WORK. NEXT TO ME WAS ANOTHER WOMAN BEING GIVEN THE SAME INFO AT THE DEALER AND ONLINE I HAVE SEEN COUNTLESS COMPLAINTS. THIS SHOULD BE A RECALL. RIDICULOUS!!!!!! *TR
Source: NHTSA WEB SITE -
2012 KIA SORENTO- PLEASANT GROVE, AL
THE VEHICLE WAS SITTING IN THE DRIVEWAY APPROXIMATELY 30 TO 45 MINUTES AFTER HAVING BEEN DRIVEN. I HAD NOTICED NOTHING UNUSUAL WHEN DRIVING THE CAR. I WALKED OUTSIDE TO THE DRIVEWAY AND FLAMES WERE VISIBLE INSIDE THE CAR. THE CAR WAS UNOCCUPIED AND WAS NOT RUNNING. THE SWITCH WAS TURNED OFF AND THE KEYS WERE REMOVED. THE DOORS WERE LOCKED. I UNLOCKED THE DOORS AND PUT THE FIRE OUT WITH A PAN OF WATER. I LET IT COOL OFF AND CRANKED IT AND MOVED IT OUT OF THE DRIVEWAY TO THE SIDE OF THE ROAD. I REMOVED THE BATTERY CABLE FOR SAFETY REASONS. THE EMERGENCY FLASHER SWITCH APPARENTLY HAD MELTED AND THE FLASHERS WOULD NOT TURN OFF.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- BURLINGTON, KY
I HAD MY CAR SERVICED ON 3/13/2020. I HAD A CRACKED VALVE COVER GASKET. I DROVE MY CAR ON 3/15/2020 TO MY DAD'S HOUSE. IT WAS PARKED IN MY DAD'S DRIVEWAY AND TURNED OFF. ABOUT 15-20 MINUTES LATER IT WAS ON FIRE. THE FIRE WAS ON TOP OF THE HOOD OVER THE ENGINE AREA. WITHIN MINUTES THE WHOLE FRONT HALF OF THE CAR WAS AN INFERNO.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- WYOMING, MI
I CONTINUE TO HAVE STARTING ISSUES. SOMETIMES IT STARTS MANY TIMES IT DOESN'T. ALSO I HAVE REPLACED MY HEAD LIGHTS AND BLINKERS SEVERAL TIMES. IT'S AS IF THERE IS A SHORTAGE INSIDE THE CAR SOMEWHERE. I HAVE BEEN READING MANY CONSUMERS HAVING THE SAME ISSUES WITH THE SAME VEHICLE I HAVE 2012 KIA SOENTO. I'VE SPENT SO MUCH MONEY TRYING TO GET THIS PROBLEM HANDLED BUT I AM CONVINCED THIS IS SOMETHING ELECTRICAL THAT HAS TO DO WITH MANUFACTURING.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- SAVANNAH, GA
VEHICLE SHUT DOWN WHILE STOPPED AT A RED LIGHT AND THE ENGINE BEGAN SMOKING. TOWED TO THE DEALERSHIP (KIA COUNTRY IF SAVANNAH) WHERE THEY HAD 14 OTHER 2012 KIA SORENTO WAITING FOR NEW ENGINES. MAJOR CATASTROPHIC ENGINE FAILURE. SLUG IN THE ENGINE EVEN THOUGH THERE HAS BEEN ROUTINE OIL CHANGES. CLAIMED THE ENGINE WASN'T GETTING OIL BUT OIL HAD BEEN CHANGED THE DAY BEFORE WITH NO REPORTED ISSUES.
Source: NHTSA WEB SITE -
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2012 KIA SORENTO- GLENDALE, AZ
MY MOO ROOF SHATTERED FOR THE SECOND TIME IN 5 YEARS. NOTHING HIT IT, IT WAS PARKED THE FIRST TIME AND WE JUST HAPPENED TO BE STANDING NEXT TO IT AND HEARD IT START TO SHATTER, YESTERDAY I GOT IN IT AFTER IT WAS PARKED IN MY GARAGE STARTED TO DRIVE AND HEARD THIS POP/ CRACKLING SOUND AND IT HAPPENED AGAIN! THIS CAN'T BE BAD LUCK TWICE IN A ROW LIKE THIS. I DID NOTHING TO IT, WAS NOT HIT BY ANYTHING AND NOW AGAIN, SHATTERED!
Source: NHTSA WEB SITE -
2012 KIA SORENTO- FELTON, DE
I HAVE A 2012 KIA SORENTO. I HAD ISSUES WITH A RECALL WHEN THE DEALER USED A PROBE TO LOOK FOR METAL SHAVINGS IN MY MOTOR. CAR STARTED BURNING OIL. AFTER 4 MONTHS OF ARGUING WITH THE DEALER, KIA FINALLY REPLACED THE MOTOR IN JANUARY 2018. NOW ON 3/9/2020 I AM 4 HOURS AWAY FROM HOME. I SMELL GAS AND THEN MY CAR BURST INTO FLAMES. KIA HAS A RECALL ON "CERTAIN" 2012 KIA SORENTO'S HOWEVER MY VIN IS NOT ONE. IF THAT IS THE CASE THEN WHY DID MINE CATCH FIRE.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- DENVER, CO
ON THE AFTERNOON OF 2-27-20 I WAS DRIVING ON I-25 HEADED SOUTH, NEAR MEAD (BETWEEN LOVELAND AND DENVER) I WAS TRAVELING AROUND 80MPH IN THE MIDDLE (3) LANE WHEN MY SUNROOF SHATTERED FOR WHAT SEEMED TO BE NO REASON AT ALL. GLASS RAINED DOWN EVERYWHERE AND I FEEL VERY LUCKY THAT IT WASN'T THE CAUSE OF A MAJOR ACCIDENT. THIS IS A BUSY SECTION OF I-25 AND THERE WERE A NUMBER OF CARS NEARBY, ALL GOING 70+MPH. I HEARD NO IMPACT TO THE SUNROOF WHATSOEVER. IT JUST SORT OF EXPLODED. IT SEEMS TO ME AS THOUGH THE LEADING METAL EDGE WAS FLEXING AND AIR GOT UNDER IT IN SUCH A WAY, THAT IT JUST PEELED BACK. I HAVE THE METAL PIECE SHOWN IN THE PIC ATTACHED. THE END OF THAT PIECE OF METAL LANDED ON MY RIGHT FOREARM; GLAD I HAD BOTH HANDS ON THE WHEEL.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- LILBURN, GA
VEHICLE I BURNING OIL(NOT LEAKING) AND KIA DEALER AND KIA HEADQUARTERS IN CALIFORNIA HAVE DIAGNOSED THE PROBLEM AND ACKNOWLEDGED THIS PROBLEM. HOWEVER, THEIR POLICY IS NOT TO REPLACE THE ENGINE UNTIL THE ENGINE BLOWS (MUST SHOW THE PROPER FAULT CODE). IT IS SMOKING AND THE BURNING SMELL HAS BEEN THERE FOR 3+ MONTHS. RETURNED TO DEALER 3 WKS AGO AND WAS TOLD THE SAME. I'M TOLD THE ENGINE HAS A LIFETIME WARRANTY, BUT THAT WON'T MATTER IF THE CAR CATCHES FIRE AND THEN MY INSURANCE HAS TO PAY, NOT KIA. THIS IS UNACCEPTABLE. MULTIPLE R.O.'S ON PROBLEM WITH RICK CASE KIA AT GWINNETT PLACE IN DULUTH, GA. 770-476-2800
Source: NHTSA WEB SITE -
2012 KIA SORENTO- LAS VEGAS, NV
HAD TOW TRUCK COMPANY PICK UP MY KIA A WEEK BEFORE CHRISTMAS 2019 BECAUSE CHECK ENGINE LIGHT AND RECALL ISSUE. I PICK MY KIA UP 2-3WKS LATER AND THE DRIVER SIDE SEAT ADJUST IS HANGING OFF NEVER HAS THAT BEEN BROKEN KIA SAID IT ARRIVED THAT WAY. THAT'S COMPLETE TRASH I HAD NO ISSUE WIT THAT SEATING ADJUSTMENT AND NOW IT SETS OFF STARKS IT'S DANGEROUS KIA CLAIMS NO RESPONSIBILITY AND I HAVE MY HUSBAND AS WITNESS NEIGHBORS FRIENDS I'VE GIVEN RIDES. NEVER BROKEN TIL TOW DRIVER AND FINDLAY KIA HAS MY VEHICLE
Source: NHTSA WEB SITE