2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 KIA SORENTO- CLINTON TOWNSHIP, MI
WAS ON THE FREEWAY GOING ABOUT 60 MILES ALL OF A SUDDEN THE CAR COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON. HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE ENGINE BLOW. ON 9/17/20 HAD THE CAR TOWED TO A KIA DEALER WHERE IT HAD BEEN FOR THE LAST 3 MONTHS NOW GOING ON 4 MONTHS
Source: NHTSA WEB SITE -
2013 KIA SORENTO- ESPANOLA, NM
AT 123K MILES, MY ENGINE SHUT OFF IN THE MIDDLE OF A MOUNTAIN PASS. RESTARTED WITH NO ISSUES EXCEPT OIL LIGHT FLASHED ON THEN OFF. CHECKED THE OIL AND I HAD NO OIL, COMPLETELY DRY. I HAVE ALWAYS DONE TIMELY MAINTENANCE, HAVE HAULED A UHAUL ACROSS COUNTRY 5 YEARS AGO, NEVER BURNED OIL. HAD THE CAR CHECKED FOR OIL LEAKS AND THERE ARE NONE. RESEARCHED THE PROBLEM WITH BURNING G OIL AND ACROSS THE BOARD, REGARDLESS OF THE KIA YEAR, KIA'S CARS HAVE THIS PROBLEM, YET NO RECALLS OR ACKNOWLEDGEMENT FEOM KIA THAT THERE IS A MAJOR PROBLEM. DEALERSHIPS ARE LYING TO OWNERS.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- NEWPORT COAST, CA
PAINT IS PEELING OFF BONY. WHITE PEARL. THIS APPEARS TO BE A VERY WIDESPREAD PROBLEM WITH HYUNDAI AND KIA AUTOMOBILES AS THERE ARE PEOPLE ESTABLISHING CLASS ACTION LAWSUITS ON THIS ISSUE.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- LONG BEACH, CA
TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SHE BEGAN TO NOTICE A DARKISH GRAY SMOKE EMIT FROM THE VEHICLE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OFF TO THE SHOULDER AS HER HUSBAND WENT TO INSPECT THE HOOD. UPON OPENING THE HOOD, FLAMES BEGAN TO EMIT FROM ENGINE AND THE CONTACT AND HER MOTHER IMMEDIATELY EXITED THE VEHICLE. THE AUTHORITIES WERE CALLED TO THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. NO INJURIES WERE SUSTAINED AS A RESULT OF THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND DESTROYED. THE CONTACT CALLED TROPHY KIA OF CARSON(22020 RECREATION RD, CARSON, CA 90745) WHERE THEY INFORMED HER THAT THEY WERE UNAWARE OF SUCH FAILURE AND OFFERED NO FURTHER ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- BEAVERCREEK, OH
MY 2013 KIA SORENTO BACKUP CAMERA RECENTLY STOPPED WORKING, AFTER RESEARCHING ON THE INTERNET IT SEEMS LIKE A VERY COMMON ISSUE FOR A LOT OF KIA MODELS BECAUSE THE CAMERAS ARE NOT PROPERLY SEALED AND GET CORRODED INSIDE OF THEM. WHEN I SHIFT THE CAR TO REVERSE THE SCREEN IS BLACK, THE DISTANCE LINES SHOW UP BUT NO CAMERA VIDEO FEED OR SOMETIMES IT IS INTERMITTENT AFTER WAITING FOR 20+ SECONDS.
Source: NHTSA WEB SITE -
-
2013 KIA SORENTO- BROWNSVILLE, PA
TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, FLAMES WERE SUDDENLY PRESENT COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES AND FILED A FIRE REPORT. DURING THE INCIDENT THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER JIM SHORKEY KIA LOCATED AT 1050 PITTSBURGH RD, UNION TOWN, PA 15401 WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS PREVIOUSLY REPLACED UNDER THE NHTSA CAMPAIGN NUMBER: 17V224000(ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 150,000. INVALID VIN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- CAPE CORAL, FL
PEARL WHITE PAINT IS PEELING, CHIPPING, AND DELAMINATING. DEFECTIVE PEARL WHITE PAINT . RUST APPEARING DUE TO DELAMINTION INSIDE DRIVE SIDE DOOR CAUSING DOOR TO DETORIATE AND SAFETY CONCERNS FOR DOOR DETERIORATING. ALSO MAJOR RUST DUE TO PAINT DELIMATIING AROUND FRONT WIND SHIELD. VERY CONCERNED FOR SAFETY OF WINDSHIELD DUE TO PAINT/RUST/PEEL/CHIP. THERE IS A MAJOR DEFECT IN MILLIONS OF KIA VEHICLES DUE TO PEARL WHITE PAINT.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MONKS CORNER, SC
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE, WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. UPON INSPECTION, THE MECHANIC RECOMMENDED THAT THE VEHICLE BE SERVICED BY AN AUTHORIZED KIA DEALER. THE VEHICLE WAS TOWED TO STOKES KIA (202 S. GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) TO BE DIAGNOSED. THE MECHANIC DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO PAY FOR THE PARTS WHILE THE VEHICLE OWNER PAY THE LABOR COST. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- GREENSBORO, NC
THE CAR HAS CUT WHILE I WAS DRIVING ON A CITY STREET, IT HAS CUT OFF WHILE SITTING AT A TRAFFIC LIGHT ; IT ALSO DRAGS LIKE ITS PULLING A HEAVY LOAD. AS I WAS DRIVING ON THE HIGHWAY THE KIA DECIDES TO ALMOST CUT OFF, BUT HAS A DRAGGING AFFECT TO IT AND THE PICTURE OF THE TIRES TURNING COMES UP; SO THEN I HAVE TO PULL OFF THE ROAD, CUT OFF THE IGNITION, RE-CRANK THE VEHICLE AND THE SLUGGISHNESS OR PULLING OF THE VEHICLE CHANGES TO A NORMAL MODE.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- CARMEL, IN
I NOTICED THAT THERE IS OIL LEAK AND SOAKING OF THE ENGINE SURFACE BY CHANCE WHEN I WAS REPLACING THE AIR FILTER AND DOING A REGULAR CLEANING. BEFORE THAT I NOTICE A ROARING SOUND COMING FROM THE MOTOR WHEN I AM DRIVING MY CAR MAY BE 2 MONTHS AGO. ALTHOUGH THERE IS NO WARNING LIGHTS BUT I AM WORRIED ABOUT THIS SCENARIO.
Source: NHTSA WEB SITE