2017 KIA SORENTO Complaints

Regularly the head light’s randomly turn off as well as the tail lights and break lights. This is absolutely terrifying! It has been happening for over a year and know one can fix it. This is a huge problem across 2017 & 2018 Sorrentos. There are multiple forms for it as well as mechanic discussion groups trying to solve the problem. This NEEDS to be a recall and fixed immediately before some gets hurt or worse!

High oil consumption between oil changes. Usually add 3 quarts of oil between 5K mile oil changes.

The contact owns a 2017 Kia Sorento. The contact stated that while exiting the vehicle, there was an abnormal burning odor coming from underneath the driver's side of the vehicle. There was no warning light illuminated. The contact stated that the failure had reoccurred. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 68,700.

The contact owns a 2017 Kia Sorento. The contact stated while driving 75 MPH, the vehicle started to decelerate independently. The contact stated that the low oil pressure, the check engine, and the battery warning lights were illuminated. The contact was able to roll to a stop on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the drain plug was missing, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.

When the car had engine light was on at 60200 mileage, the dealer replace the engine in 2021. I have the same symptom in 2021 and engine light on. The dealer did diagnosis and said cvvt problem. The dealer refused to cover it with the extended warranty. I can't drive the car because of not enough power to speed-up on high way.

High oil consumption- needed to add additional oil before 3,000 miles post oil change. This has happened for the last three oil changes. This last time, exactly 3,000 miles post oil change, there was no oil at all. Oil sensor light went on to indicate low oil.

I purchased a 2017 Kia Sorento new from Kia of Puyallup. I have taken the vehicle for all changes to Kia of Puyallup. The last two oil changes (9/16/22 and 03/18/23) have shown that within two to three months there wasn’t any oil in the car. During my last oil change 9/16/22, I asked service consultant - Karsten Malin why there was no oil in the car and he stated that it was normal for Kia’s to burn that much oil. Then, a couple of months after the oil change (the dipstick was dry) I reached out to Kia of Puyallup and was told “just put oil in it”. On June 16, 2023 I again reached out to Kia of Puyallup about there being no oil in the car and spoke with the service center manager Tom Evans. This wasn’t normal as I just had an oil change on 03/18/23. At this time I was informed that I would need to bring the car in for an excessive oil consumption test. It would take three attempts and if the last test fails I would need an engine replacement. At that time I asked to make an appointment and was informed they are booked until August and I would need to call during the week to see if I could get the car looked at. In addition, they’re short staffed during certain days during the week/weekend so I would need to check everyday for availability.

I have a 2017 Kia Sorento in which the steering has been feeling sticky. It feels like the steering has been getting stuck and hard to turn at times. I’m scared that one day it will get stuck and I can’t undue the stickiness at all. It’s very scary and unsafe to drive. I had contacted a Kia dealership to get this problem looked at because I feel this vehicle is dangerous and I have a young child that I drive back and forth in this vehicle. I even contacted Kia consumer services on plenty of occasions and they were no help.

First and foremost I am the 2 owner of this vehicle with only 38,000 miles, my 82 mother gave me the car with 22,000 miles on it b/c she barely drives anymore. The car is in excellent condition until I started noticing that the steering wheel was sticky and it is difficult to control the vehicle, the oil pressure and the traction control light would come on and off intermittently. In addition, while in park or driving the speedometer would display dashes and then display inaccurate speeds going up and down until reaching 95 miles on the display then, would go to dashes, and then everything would return to normal. I took the vehicle in the last months of 2022 to the dealership which they failed to acknowledge and display lights and any problems with the steering wheel. I took the vehicle home and the oil pressure light started displaying continuously along with all the other problems (I did not take it back to the dealership b/c they already had charged me a substantial amount of money for nothing). I took the vehicle to have the oil checked, oil levels were fine nothing could not figure out the leak location. Fast forward, the vehicle is sitting at an independent reputable mechanic who was able to find that the "Oil pressure sending unit" is responsible for the leak and the oil pressure light display. The Kia dealership neglects to honor any warranty, I am left paying thousands for this repair.

I was driving on a highway where maximum speed limit was 65miles. Suddenly my car stalled and restarted again and post that i had a warning for Check AEB, auto hold was disabled and Traction control was enabled. For a brief moment, i lost steering which may be a result of the stall but then i regained steering. This has happened 4 times in the last 6 months. I stopped the car by the road, turned off the engine and restarted the car. The dashboard still showed the same warnings. I again turned off the car, opened my drivers side door and closed it and then restarted the car. The warning signs went off and then there were no issues post that.