2012 KIA SORENTO Complaints

View complaints related to 2012 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 850 complaints submitted for the 2012 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 KIA SORENTO
    - HUNTINGTON, WV

    THE VEHICLE DIED WHILE DRIVING AND WOULD NOT START. VEHICLE TOWED TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THE ENGINE HAD SEIZED. VEHICLE MAINTENANCE WAS UP TO DATE AND THE LAST OIL CHANGE IN THE VEHICLE TOOK PLACE JUST 15 DAYS BEFORE THE ENGINE SEIZED. THERE WERE NO WARNINGS, NO SOUNDS, NO DASH BOARD WARNING LIGHTS BEFORE THE BREAKDOWN. CAR SIMPLY DIED.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - ASHBURN, VA

    AT 97K MILES, THE AIRBAG SENSOR LIGHT CAME ON. AFTER A $134 KIA SERVICE VISIT, THEY DETERMINED WE NEEDED TO REPLACE OUR PASSENGER SIDE SEAT FOR AN OCS SENSOR, AT A COST OF $2,550. THE AIRBAGS HAVE NEVER BEEN DEPLOYED IN THE VEHICLE. AFTER REVIEWING MANY WEBSITES (AND NHTSA), I SEE THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THERE WAS A RECALL ON THE DRIVERS SIDE AIRBAG CLOCK SPRING, BUT IT DOES NOT APPEAR TO BE DIRECTLY RELATED TO THIS ISSUE WITH THE CAR.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - DURHAM, NC

    THE AIR BAG LIGHT IN THE INSTRUMENT PANEL IS ON. ACCORDING TO UNIVERSTIY FORD/KIA DEALERSHIP IN DURHAM NC THE AIRBAG SENSOR IS BAD IN THE PASSENGER SEAT. THE ESTIMATED REPAIR IS APPROXIMATELY $2200.00. THIS VEHICLE HAS 142,000 MILES AND I THINK KIA SHOULD PAY FOR THIS. TO REPAIR WILL REQUIRE A NEW SEAT. ACCORDING TO KIA SERVICE THE AIRBAGS NO LONGER WILL FUNCTION OR MAY BE ACTIVATED PREMATURELY.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - LOS ANGELES, CA

    MY CAR HAS BEEN HAVING STRANGE INTERMITTENT ENGINE TROUBLES & SYMPTOMS. (THE FIRST SYMPTOMS APPEARED IN SEPTEMBER 2019) IT STARTED WITH THE ACCELERATER GOING OUT ON THE HIGHWAY OVER ABOUT 50 MPH ONCE OR TWICE RANDOMLY. ABOUT A MONTH LATER IT DID IT AGAIN. AND THEN THIS TIME IT ALSO STALLED AT A STOP SIGN. OTHER TIMES IT FEELS LIKE THE CAR ENGINE HICCUPS. IT WILL LOSE POWER AND COME BACK ON WITHIN A HALF SECOND. AND THEN CONTINUE AS IF NOTHING HAPPENED FOR ANOTHER MONTH. RECENTLY THE SYMPTOMS ARE HAPPENING MORE OFTEN. IT IS TERRIFYING. I CAN'T DRIVE ON THE HIGHWAY BECAUSE I AM SO SCARED. AT THIS POINT, THESE SYMPTOMS HAVE NOW TAKEN PLACE NUMEROUS TIMES AND IT DOESN'T MATTER WHAT SPEED - WHEN IN MOTION UP TO 60-70 MPH, AROUND 30 MPH, AT A STOP SIGN, WHEN I WAS TRYING TO TURN LEFT, ETC. I HAVE TAKEN IT TO A MECHANIC SEVERAL TIMES SINCE THE FIRST SYMPTOM. AND I HAVE TAKEN IT TO A KIA SERVICE LOCATION. ALL HAVE SAID THE CAR SEEMS TO BE RUNNING GREAT AND THERE ARE NO CODES SHOWING UP OR ENGINE LIGHTS COMING ON. THEY CANNOT SEE ANYTHING WRONG WITH THE CAR UNLESS THE SYMPTOMS APPEAR. I HAVE SEEN SOME ARTICLES ONLINE ABOUT A RECALL FOR KIA'S OF MY YEAR WITH THE SAME SYMPTOMS, BUT THIS RECALL IS NOT ON MY VIN? I AM HONESTLY SO UPSET BECAUSE I LOVED THIS CAR. I HAVE BEEN LOOKING FOR A NEW CAR, BUT I REALLY JUST WANTED TO GET THIS FIXED. I DO BELIEVE MY CAR IS AFFECTED BY THE OTHER RECALL, BUT WHY ISNT IT SHOWING UP? WHAT DO I DO? THIS CAR IS PUTTING MY LIFE AND OTHER PEOPLES LIVES IN DANGER. I HAVE A LOT OF TRAVEL COMING UP AND I DON'T KNOW WHAT TO DO. I NEED A SAFE CAR AND I AM TERRIFIED TO DRIVE RIGHT NOW. CAN YOU PLEASE HELP ME?

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - MACOMB, MI

    MY CAR IS STARTING TO RATTLE ON COLD STARTS ONLY. IT NOW HAS 142000 AND STILL HAS THE ISSUE. I TOOK MY CAR TO SUMMIT PLACE KIA AND THEY SAID MY CAR DOESN'T FALL UNDER TECHNICAL BULLETIN 140 EVEN THOUGH IT FALLS UNDER THE ENGINE TYPE AND MANUFACTURE DATE. I DO ROUTINE MAINTENANCE WITH RECORDS AND THEY SAID I MISSED THE REPLACEMENT WINDOW BECAUSE I BOUGHT THE CAR USED. AFTER READING MULTIPLE OTHER COMPLAINTS THEY HAVE HAD THE SAME ISSUE THEN COMPLETE ENGINE FAILURE. WHEN WILL KIA TAKE RESPONSIBILITY AND REPLACE THE ENGINES THAT THEY MANUFACTURED INCORRECTLY? I HAVE BEEN DEALING WITH KIA SINCE JUNE OF 2018 TO HELP RESOLVE THIS ISSUE BECAUSE 140 DESCRIBES THE ISSUE TO THE EXACT PROBLEM AND THE SOUND PROVIDED MATCHES THE SAME ISSUE I HAVE. BULLETIN 140 DESCRIBES WHAT NEEDS TO BE FIXED AND HOW IT NEEDS TO BE FIXED BUT KIA WONT REPLACE THE DEFECTIVE PROBLEM AND WONT TAKE RESPONSIBILITY FOR IT

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - CHESTER, VA

    DRIVING TO WORK THIS PAST TUESDAY 12/24/2019, WHILE DRIVING MY CAR DID THIS JERK MOVE AND THEN ALL THE ELECTRICAL SIGNS POPPED UP I COULDN'T BRAKE OR STEER MY STIRRING WHEEL .ITS AS IF MY CAR LOCKED UP ON ME. LUCKILY I WAS ABLE TO TURN OFF A SIDE ROAD AVOIDING ON COMING TRAFFIC. AND BUT THE CAR IN PARK. I WAS STUCK FOR 2 HOURS. MY CHECK ENGINE LIGHT WAS THE ONLY LIGHT THAT STAYED ON. I COULDN'T START THE CAR AT ALL. LUCKILY I CALLED MY COUSIN TO SEE IF SHE COULD TRY AND GIVE ME A JUMP TOO SEE IF IT WORKED. IN WHICH IT DID I THEN TOOK MY VEHICLE UP TO AUTO ZONE WHERE THEY OUT IT ON THE DIAGNOSTIC MACHINE. WHERE MY BATTERY AND ALTERNATOR WERE FINE. IT WAS VERY SCARY FOR THIS VEHICLE TO HAVE SHUT OFF ON ME LIKE THIS I AM JUST GLAD I WAS NOT ON THE HIGHWAY OR IT COULD HAVE BEEN A REALLY BAD OUTCOME FOR ME. THE UPLOAD OPTION ISN'T ALLOWING ME TO UPLOAD THE VIDEO OR MY PICTURE FROM THE SAY IT OCCURED.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - MONTICELLO, GA

    WHILE DRIVING THE ENGINE SEIZED UP LEAVING THE VEHICLE WITHOUT POWER. HAD TO COAST CAR TO THE SHOULDER OF ROAD AND WAS LATER REMOVED BY A TOW TRUCK. WAS TRAVELING NORTH ON STATE HIGHWAY 83 IN MONROE COUNTY GA.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - DELHI, NY

    THE CAR HAD EMISSIONS ISSUES, ATTEMPTED TO REPAIR, AFTER INSTALLING ALL NEW PARTS OURSELVES STILL WAS SHOWING EMISSION CODE, LOOKED UP IF THERE WAS A RECALL, AND THERE WAS A SAFETY RECALL ON THE ENGINE DUE TO POOR MACHINING CAN CAUSE THE ENGINE TO SEIZE AND CAUSE OPERATOR TO LOOSE CONTROL. CONTACTED KIA AND THEY TOWED THE VEHICLE TO A LOCAL DEALERSHIP IN KINGSTON NY. ORIGINALLY CLAIMED THEY WOULD REPLACE THE ENGINE AND TWO OTHER RECALLS. TWO DAYS LATER RECEIVED A CALL FROM THE KIA DEALER STATING THAT THEY WOULD NOT CHANGE THE ENGINE DUE TO THE FACT THE EMISSIONS LIGHT WAS ON AND THAT WE HAD WORKED ON THE CAR. THE EMISSIONS CODE IS UNRELATED TO THE ISSUE OF THE RECALL. THE CAR IS STILL WITH THE ORIGINAL OWNER. DO THEY STILL HAVE TO DO THE ENGINE REPLACEMENT REGARDLESS OF US ATTEMPTING THE EMISSION ISSUE? HER 16 YEAR OLD DAUGHTER WAS GOING BE THE ONE DRIVING THE VEHICLE- WE ARE CONCERNED THAT THE CAR IS UNSAFE DUE TO THE RECALL THEY ARE REFUSING TO REPAIR

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - MINNEAPLIS, MN

    SINCE I PURCHASED THIS VEHICLE BRAND NEW IN DECEMBER 2011 I HAVE HAD TO REPLACE THE HEADLIGHT WIRING 4 TIMES AND HAVE TO CHANGE THE HEADLIGHT BULB AT LEAST ONCE EVERY 2-3 MONTHS. EACH TIME I HAVE HAD THE WIRING HARNESS REPLACED AFTER THE THIRD LIGHT BULB CHANGE THE WIRING HARNESS BEGINS TO MELT AND THEN LOSES CONNECTION WITH THE BULB THEREFOR MY HEADLIGHTS ARE INTERMITTENT.

    Source: NHTSA WEB SITE
  • 2012 KIA SORENTO
    - MILLVILLE, NJ

    VEHICLE WITH JUST OVER 88000 MILES AIRBAG LIGHT CAME ON DEALER SAYS WILL BE ANYWHERE FROM 1500 TO 2600 DOLLARS TO FIND AND REPLACE ISSUE. OTHER SORRENTO OWNERS COMPLAINING ONLINE ABOUT SAME ISSUE. ON INITIAL START FOR THE DAY AIRBAG LIGHT CAME ON AND WONT GO OUT

    Source: NHTSA WEB SITE