2013 KIA SORENTO Complaints

OIL DISAPPEARING NO WARNING LIGHT EXCESSIVE AMOUNT OF OIL USE BETWEEN OIL CHANGE ENGINE ALWAYS HOT TOOK TO DEALERSHIP TOLD ME SOMETHING ABOUT A TEST I DIDN'T UNDERSTAND HOW COME THEY COULDN'T GIVE IT ONE OF THOSE DIAGNOSED TEST

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE MECHANIC THEN PRINTED OUT INFORMATION ABOUT NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WHICH THE MECHANIC LINKED TO THE FAILURE. THE CONTACT THEN CALLED NHTSA WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2013 KIA SORENO. THE CONTACT STATED THE PAINT ON THE ROOF AND HOOD HAD CHIPPED. ADDITIONALLY, THERE WERE SEVERAL SPOTS THAT HAD DETERIOTED. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE 5740 SIEGEN LN, BATON ROUGE, LA 70809 (225) 490-7604 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

ON SEPTEMBER 19, 2020 MY HUSBAND AND I WERE DRIVING OUR 2013 KIA SORRENTO TO GET MY WINDSHIELD REPLACED AS IT HAD A CRACK IN IT. WE HAD DRIVEN DOWN THE MOUNTAIN FROM WHERE WE LIVE TO HICKORY, NC WHERE IT WAS CHEAPER TO GET IT REPLACED. WE HAD DRIVEN ABOUT AN HOUR AND THE CAR WAS DRIVING FINE AND WE HAD NOT BEEN HAVING ANY ISSUES WITH IT STARTING, RUNNING OR MAKING ANY KIND OF NOISES IN THE TIME LEADING UP TO THIS DAY. WE CAME TO A RED LIGHT AND THE VEHICLE JUST STOPPED AND WOULD NOT START UP AGAIN, MY HUSBAND SAID THE CAR WAS NOT RUNNING HOT AND THERE WAS NO WARNING LIGHTS ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL OR ANTIFREEZE IN THE ROAD. I GOT OUT OF THE CAR AND PUSHED THE CAR OFF THE ROAD, WHILE MY HUSBAND STIRRED THE CAR BECAUSE WE LOST ALL STEERING FOR THE CAR. WE CONTINUED TO TRY TO START IT, BUT WERE UNSUCCESSFUL. WE ENDED UP HAVING IT TOWED TO THE KIA DEALERSHIP IN HICKORY, NC (PARAMOUNT KIA). IT WAS ON A SATURDAY SO THEY WERE SHORT STAFFED, BUT WERE ABLE TO LOOK AT MY VEHICLE. I WAS SHOCKED BY WHAT THEY SAID THE PROBLEM WAS. WE WERE INFORMED THAT THE V6 ENGINE HAD SEIZED AND IT NEEDED A STARTER AND A NEW BATTERY. WE WERE TOLD THAT IT WAS GOING TO COST OVER $6,000.00 TO GET IT FIXED. HOW COULD AN ENGINE WITH AROUND 114,000.00 MILES JUST STOP RUNNING AT A RED LIGHT WITH NO WARNING AND HOW DOES THE BATTERY AND STARTER ALSO GO OUT AT THE SAME TIME? WE WERE INFORMED THAT THE ENGINE THEY WERE GOING TO PUT IN THE CAR ALREADY HAD 88,000 MILES ON IT (I HAVE ATTACHED THE QUOTE AND DIAGNOSIS SHEET)I HAVE ALL OIL CHANGE RECEIPTS. IT WAS GOING TO COST THIS MUCH AND THIS WAS NOT EVEN A NEW ENGINE AND WHO KNOWS HOW LONG THIS ENGINE WOULD LAST IF IT ALREADY HAS THIS MANY MILES ON IT? I HAVE NEVER HEARD OF AN ENGINE JUST STOPPING LIKE THAT. I KNOW KIA HAS RECALLS FOR 4 CYLINDERS, BUT I WANTED TO MAKE YOU AWARE THAT THERE ARE ISSUES WITH THE V6 AS WELL.*DT*AS

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE WHILE DRIVING THE VEHICLE IN THE RAIN, THE BATTERY FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS POWER STEERING ASSIST. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

DRIVER SIDE HEADLAMP WENT OUT. WENT TO REPLACE AND SAW CONNECTOR FOR FOR BULTB MELTED/BROKEN. READ ONLINE THIS IS A KNOWN ISSUE WITH THIS VEHICLE. DECIDED TO CHECK REST OF LIGHTS AND SEE THAT HIGH CENTER TAIL LIGHT INTERMITTENTLY WORKING WITH SOME BULBS/LEDS BURNED OUT.

THE ENGINE IS STALLING, IT'S STALLING AT START AND THEN IT'LL START UP AND STALL AFTER DRIVING

SINCE I PURCHASED MY VEHICLE IN 2015 WITH AROUND 45,000 MILES, I NOTICED PAINT CHIPPING OFF THE ROOF WHERE IT MEETS WITH THE WINDSHIELD. NOW, I HAVE LARGE CHUNKS OF PAINT CHIPPING AWAY ON THE HOOD AND ON THE PANEL BETWEEN THE DOOR AND WINDSHIELD, EXPOSING METAL FRAME. AFTER SEARCHING ONLINE, I NOTICED MANY PEOPLE WITH THIS EXACT SAME PROBLEM WITH THEIR KIA SORENTO; SAME YEAR AND SAME PEARL WHITE COLOR. I HAVE TAKEN IT TO A PAINT SHOP, AND THEY SAID IT'S A "DELAMINATION" PROBLEM, AND IT'S A DEFECT IN THE MANUFACTURER'S PAINT. IT WILL ONLY CONTINUE TO WORSEN. I TOOK IT TO KIA (AFTER HAVING MY ENGINE REPLACED DUE TO ENGINE FAILURE AND SEIZING ON THE HIGHWAY), AND I WAS TOLD THAT I WOULD HAVE TO COVER ALL EXPENSES TO FIX IT. NOT ONLY ARE LARGE CHUNKS OF PAINT CHIPPING OFF, BUT ALL THE AREAS ARE BECOMING SEVERELY RUSTED. THIS SHOULD NOT HAPPEN!! NOT ONLY IS IT A PAINT DEFECT THAT KIA SHOULD COVER, BUT IT CAN BECOME A SAFETY HAZARD WHEN IT BEGINS TO WEAKEN AROUND THE WINDSHIELD! I HAVE HAD TO HAVE MY ENGINE REPLACED (WHICH I HAD TO FIGHT FOR AS WELL BEFORE ALMOST CAUSING A MAJOR ACCIDENT ON THE HIGHWAY ONCE MY CAR SEIZED AT 70 MPH) AND MY PAINT IS COMING OFF IN LARGE QUANTITIES AND RUSTING, DEPRECIATING THE VALUE AND SAFETY OF MY CAR, AND IT'S NOT EVEN 10 YEARS OLD!!! I'VE HAD NOTHING BUT PROBLEMS SINCE I STARTED FINANCING MY CAR. KIA KNOWS THIS IS A PROBLEM, YET WILL NOT DO ANYTHING ABOUT IT. I WANT SOMETHING DONE! A RECALL SHOULD BE SET IN PLACE, ESPECIALLY AFTER HUNDREDS OF CONSUMERS HAVE HAD THE SAME PROBLEM!!

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE FRONT HALF OF VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURIES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE COMPANY TOOK POSSESSION OF VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 105,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR

WAS DRIVING ON THE FREEWAY AND HEARD A SOUND AS IF I HAD RAN OVER A PIECE OF PLASTIC. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON AND THE CAR JUST SHUT OFF. I WAS ABLE TO GET OFF THE FREEWAY SAFELY BEFORE THE CAR SHUT DOWN AGAIN, AFTER THAT THE CAR WOULDN'T START ANYMORE.