2012 KIA SORENTO Complaints

SOMETIME WHEN YOU START THE CAR THE RPM'S WILL NOT MOVE. THE CAR WILL GO FOR A LITTLE WHILE THEN YOU GIVE IT GAS AND IT WILL NOT GO. YOU HAVE TO STOP..TURN THE CAR OFF AND RESTART. IT HAS DONE THIS A NUMBER OF TIME LATELY.

WHEN I USED MY DEFROST THIS CRACK CAME UP AND KEPT SPREADING WHILE I WAS DRIVING. AND I HAVE NOT BEEN IN A WRECK WITH THIS VEHICLE

MY 2012 KIA SORENTO LX HAS 144,566 MILES ON IT AND HAS BEEN MAINTAINED REGULARLY SINCE I PURCHASED IT IN JULY 2018. IN OCTOBER 2019, MY VEHICLE WAS IN MOTION GOING ROUGHLY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER. THE ENGINE BEGAN KNOCKING AND THE STEERING WHEEL LOCKED UP. UPON COASTING THE VEHICLE INTO A NEARBY PARKING LOT AND ATTEMPTING TO START IT, THE VEHICLE BEGAN MAKING AN INTENSE KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE HAD TROUBLE MAINTAINING POWER AND CONTINUOUSLY CUT OFF, EVEN AFTER PUTTING IN A NEW BATTERY AND ALTERNATOR. UPON CHECKING THE VEHICLE TO SEE IF IT WOULD THROW ANY CODES, IT THREW A "MISFIRE IN CYLINDER 2" CODE. UPON HAVING THE CAR INSPECTED, I WAS TOLD THAT IT WILL NEED A NEW ROD IN THE ENGINE. THIS CAR HAS UNDER 150,000 MILES AND HAS BEEN MAINTAINED METICULOUSLY, BUT RANDOMLY THREW A ROD AS I WAS DRIVING DOWN THE ROAD. AFTER DOING FURTHER RESEARCH, IT BECAME APPARENT THAT 2012-2018 KIA SORENTOS HAVE BEEN RECALLED FOR THIS EXACT PROBLEM; MY 2012 SORENTO, HOWEVER, IS NOT COVERED UNDER THE RECALL ACCORDING TO A VIN CHECK.

I BROUGHT MY 2012 KIA SORENTO TO DORSCHEL FOR THE SC147 RECALL A COUPLE MONTH AGO. THEY SAID MY ENGINE WAS NOT BEING REPLACED BECAUSE KIA IS ONLY REPLACING ENGINES FOR THIS RECALL IF THEY STOP WORKING. THEY DID NOT TELL ME I HAD ANY OTHER ISSUE WITH MY ENGINE, ALTHOUGH KIA'S RECALL TELLS THEM TO INSPECT TO THE ENGINE FOR ISSUE. I WAS DIRECTED TO KEEP DRIVING IT UNTIL THE ENGINE STOPS WORKING. NOW MY ENGINE HAS MAJOR ISSUES. WHILE DRIVING IT WAS HAVING TOUGHT TIME PICKING UP SPEED WHEN I ENTER A 55MPH ROAD AND I COULD NOT ACCELERATE FAST. THE CAR KEPT SPUTTERING AND SHUTTERING, CAUSING A CAR TO ALMOST HIT ME FROM BEHIND. THIS IS ONLY A 2 MONTHS AFTER THEY INSPECTED IT AND FOUND NO ISSUES. DORSCHEL KIA SAYS IT IS A TIMING CHAIN FAILURE AND COMPRESSION PROBLEM, BENT VALVES AND SUCH, OIL SLUDGE AND THAT THIS HAS NOTHING TO DO WITH THE SC147. I ALSO HAD REALLY EXCESSIVE OIL CONSUMPTION (1QT EVERY 300 MILES) SINCE THE SC147 INSPECTION WAS PERFORMED. WHY? NOW KIA COMPANY IS SAYING THIS IS NOT THEIRFAULT. I BELIEVE EITHER DORSCHEL WAS NEGLIGENT IN THEIR ENGINE INSPECTION PERFORMED THE SC147 RECALL, OR THE ENGINE SLUDGE WAS CAUSED BY THE ROOT CAUSED OF THE SC147 PROBLEM, WHICH CAUSED THE OTHER ISSUES. OR SOMETHING DURING THE INSPECTION OF THE ENGINE FOR THE SC147 PROBLEM CAUSED OTHERS ISSUES THAT LEAD TO MY CURRENT SITUATION. I HAD NO ENGINE PROBLEMS BEFORE I BROUGHT MY VEHICLE INTO DORSCHEL KIA 2 MONTHS AGO AND THEN I HAD ALL OF THIS HAPPEN. WHAT DID DORSCHEL KIA REALLY DO TO MY CAR TO MAKE IT FAIL SO QUICK? THIS SEEMS VERY SUSPICIOUS TO ME.

TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD, AND THE LOW OIL LEVEL, BATTERY, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS THEN TOWED TO SCOTT HARVEY KIA (LOCATED AT 1710 N OLDEN AVE, EWING TOWNSHIP, NJ 08638, (866) 548-4303) WHERE IT WAS DIAGNOSED THAT THE LONG OR SHORT BLOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65MPH WHEN MY 2012 KIA SORENTO COMPLETELY SHUT OFF, THE INSTRUMENT PANEL LIGHTS ALL CAME ON AND I FORTUNATELY WAS ABLE TO DRIFT TO A STOP. THE CAR WOULD NOT START BACK UP. HAD IT TOWED TO THE KIA DEALERSHIP WHERE THEY TOLD ME THAT THE CRANKSHAFT HAD SEIZED DUE TO MECHANICAL DEBRIS IN THE ENGINE. THE DEALERSHIP SAID THAT THIS IS A VERY COMMON PROBLEM WITH MY MAKE AND MODEL REGARDLESS OF ENGINE TYPE, BUT ONLY THE GDI ENGINE WAS RECALLED. MY SPECIFIC ENGINE WAS NOT RECALLED AND I WOULD BE LEFT TO PAY TO HAVE THE ENGINE FIXED DUE TO A MECHANICAL FAILURE NOT OF MY CAUSING. THIS DOESN'T MAKE SENSE, IT IS THE SAME PROBLEM FOUND WITH HUNDREDS OF THOUSANDS OF KIA SORENTOS 2011-2013 WHETHER THEY ARE A GDI ENGINE OR THE SAME TYPE OF ENGINE I HAVE. WHY WERE NOT ALL ENGINE TYPES RECALLED IF ALL ENGINE TYPES HAVE THIS EXACT SAME ISSUE?

THERE WERE PREMATURE ENGINE BARRING WEAR WHICH CAUSED THE CAR TO SEIZE AND BLOW A ROD OUT THE BOTTOM OF THE CAR WHICH STARTED A SMALL FIRE. I WAS GETTING OFF THE HIGHWAY WHEN ENGINE LIGHT HAD COME ON WHEN I GOT TO ON RAMP IT SPUTTERED AND STALLED, OIL LIGHT CAME ON AND CAR STALLED THEN PEOPLE YELLED GET OUT CAUSE THERE WAS A FIRE UNDER THE FRONT OF MY CAR. POLICE INCIDENT REPORT NUMBER [XXX] TRP. HARRISON 616-403-0698 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

AIRBAG LIGHT ON AT ALL TIMES , NO BEEPING WHEN PASSENGER SITTING AND CAR MOVING,

MY WINDSHIELD-WASHING SYSTEM IS NOT SPRAYING WATER ONTO EITHER THE WINDSHIELD OR THE REAR WINDOW. THE DEALER HAS ADVISED ME THAT THIS IS DUE TO THE FACT THAT THE ORIGINAL MESH IN THE PUMP FILTER SCREEN IS SO FINE THAT IT BECOMES CLOGGED BY WASHER FLUID. A NEW, COARSER MESH IS AVAILABLE, AT A REPLACEMENT COST TO ME OF APPROXIMATELY $185. ACCORDING TO THE DEALER, THIS IS A WELL-KNOWN PROBLEM. THE PART IS NOT DEFECTIVE, BROKEN, OR WORN-OUT. INSTEAD, IT WAS NOT SUITED TO CARRYING OUT ITS PURPOSE IN THE FIRST PLACE. IN OTHER WORDS, THE SITUATION IS CLEARLY THE RESULT OF FAULTY DESIGN. I CAN TELL YOU FROM PERSONAL EXPERIENCE THAT THE INABILITY TO CLEAN MY WINDSHIELD ON-THE-MOVE WHEN NECESSARY IS WITHOUT QUESTION A SAFETY CONCERN. IT IS PARTICULARLY ACUTE AT NIGHT, BUT IT IS ALSO A PROBLEM AT OTHER TIMES. FOR THE MOMENT, I MUST CARRY CLEANING SUPPLIES AND MUST SOMETIMES STOP THE VEHICLE TO CLEAN THE GLASS SO THAT I MAY SAFELY OPERATE THE VEHICLE. THIS TOO ENTAILS THE RISK OF BEING STRUCK IF, FOR EXAMPLE, I AM ON AN INTERSTATE HIGHWAY. I CAN AFFORD TO REPLACE THE SCREEN. BUT MANY WILL NOT BE ABLE TO DO SO. IT SEEMS TO ME THAT THIS IS EXACTLY THE KIND OF PROBLEM THAT SHOULD RESULT IN A RECALL.

AT APPROXIMATELY 123K MILES, THE AIRBAG SENSOR LIGHT CAME ON. AFTER A KIA SERVICE DIAGNOSIS, IT WAS DETERMINED THAT I NEED AN OCS MAT REPLACEMENT, PASSENGER SIDE. THE AIRBAGS HAVE NEVER BEEN DEPLOYED. THE COST IS $2,700. AFTER REVIEWING MANY CONSUMER WEBSITES, I SEE THAT A GREAT NUMBER OF PEOPLE ARE HAVING THE SAME PROBLEM. THE LIGHT CAME ON AS I WAS STARTING THE CAR AND NEVER WENT OFF. THIS APPEARS TO BE A NATIONWIDE ISSUE WITH A LARGE NUMBER OF PEOPLE COMPLAINING. (I HAVE A RECALL LETTER, BUT IT IS FOR THE DRIVER AIRBAG CLOCK SPRING.)