2012 KIA SORENTO Complaints
View complaints related to 2012 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 850 complaints submitted for the 2012 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA SORENTO- GREENDALE, WI
AT ABOUT 80,000 MILES DURING ROUTINE OIL CHANGE, THEY TOLD ME IT WAS 4 QUARTS LOW. I DID OIL CHANGES REGULARLY BEFORE THIS (EVERY 6 MONTHS / 5,000 MILES). THE ENGINE CONSUMED (BURNED?) 1 QUART EVERY 1000 MILES. NOW AT 93,000 MILES ON THE ODOMETER, THE ENGINE IS BURNING 1 QUART EVERY 500 MILES.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- SOUTH SALEM, NY
THE ENGINE STALLED OUT WITHOUT WARNING AND WOULD NOT RESTART WHILE DRIVING, IN MODERATE TRAFFIC AT ABOUT 30MPH.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- WINTER HAVEN, FL
SUDDENLY AT 95000 MILES ENGINE STARTED TO USE OIL BUT IT'S NOT BURNING IT OR ANY LEAKING FROM ENGINE. I HAVE TO CHECK OIL WEEKLY AND WILL NEED A QUART EVER 800 TO 1000 MILES. AFTER READING MANY POSTS ON THIS SUBJECT ALL ARE HAVING THE EXACT SAME ISSUES AS WE ARE. KIA WILL NOT TAKE OWNERSHIP FOR THIS PROBLEM AND TERRIBLE ENGINE DESIGN. THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- CHILLICOTHE, OH
MY KIA SORENTO HAS HAD THE OIL PRESSURE SENSOR GO OUT TWICE IN TWO YEARS. WHILE DRIVING MY VEHICLE IS CHANGED WHEN SUPPOSED TO BE AND STILL THIS IS THE SECOND TIME DRIVING IT HAS DONE THIS ON A CITY STREET.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- CADIZ, KY
2012 KIA SERENTO 2/25/2017& KIA HAD A "ANTI-CORROSION"RECALL AND WE HAD IT SERVICED AT MIKE SMITH KIA IN PADUCAH,KY-4/14/17,WE WILL CALL THIS DOCUMENT1.THEN WE WE RECEIVED MAJOR ENGINE RECALL IN SEPTEMBER 20,2017 ABOUT 2012 KIA SERENTO'S STALLING,DOCUMENT 2.WE TOOK THE VEHICLE TO WYATT JOHNSON KIA OF TN. OCTOBER 7,2017 & WE WERE TOLD IF IT DID NOT PASS THEIR TESTS THEY WOULD REPLACE THE ENGINE.OK,WELL THEY SAID IT PASSED,AND CHANGED THE OIL,&SUPPOSEDLY PUT AN "MIL" SENSOR AND"MIL" DASH LIGHT TO DETECT ONCOMING ENGINE FAILURE AND SEND THE CAR INTO WHAT THEY CALL A 'LIMP" MODE. WHICH IS NOT DOCUMENTED ON DOCUMENT #3 WHICH TO OUR SURPRISE IT PASSED BECAUSE IT HAD BEEN MAKING AN KNOCKING SOUND AND EXPERIENCING SOME ATTEMPT'S OF THE VEHICLE STALLING.YES AFTER THE OIL CHANGE RAN SOME WHAT SMOOTHER,BUT STILL EVERY NOW AND THEN WE WOULD GET AN OCCASIONAL THROTTLE SPIKE,OR AN ATTEMPT TO STALL.GOT AN RECALL TO DO A LOGICUPGRADE,& TOOK IT IMMEDIATELY TO WYATT J. KIA DEC.12,2018,DIAGN. DID NOT DETECT CODE FROM KNOK SENSOR BUT CAUTIONED,ON PERFORM FUEL INJECTION/THROTTLE BODY SERVICE FOR $199.95 DOCUMENTS #4&5 THE WE HEAR ABOUT THIS FUEL PUMP AND FUEL LINE RECALL IN MICHIGAN ON 68,000 VEHICLES IN OUR YEAR,MAKE AND MODEL,WHICH RAISED A RED FLAG TO WHY OUR VEHICLE WAS CONTINUING TO THROTTLE SPIKE'S AND MORE APPARENT ATTEMPTS TO STALL.HOWEVER NO RECALL ON OUR'S?HAVE GOTTEN 2 MORE RECALL'S SINCE ON OUR VEHICLE,ONE HEADLAMP LOW BEAM CONNECTOR WARRANTY EXTENSION,&TWO AIR BAG CLOCK SPRING,CALLED KIA TO SCHEDULE AN APPOINT. FOR REPLACEMENT AND ASKED ABOUT THE FUEL PUMP ISSUE AND IT POSSIBLY BEING THE REASON FOR THE THROTTLE SPIKES & STALL ATTEMPTS ALL THIS TIME,BUT NO RECALL FOR OUR VEHICLE,AND WANT TO CHARGE$120+$199.FOR DIAG.AND THROTTLE BODY/FUEL INJECTION,BUT FREE REPLACEMENT OF AIR BAG SPRING ASS.?HAVE TO KEEP OIL CHANGED,BECAUSE START'S TO RUN REALLY ROUGH.THIS IS GETTING OLD!
Source: NHTSA WEB SITE -
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2012 KIA SORENTO- VENTURA, CA
THE REAR BREAK LIGHTS AND RUNNING LIGHTS FAIL CONSISTENTLY. THEY HAVE HAD TO BE REPLACED MULTIPLE TIMES IN THE LAST FEW MONTHS. ON OCCASION, THE PASSENGER SIDE LIGHT POWERS BACK ON AFTER THE REAR HOUSING HAS BEEN MOVED. IN INCIDENTS WHEN THE LIGHT HAS FAILED, THERE IS A BURN MARK ON THE OUTER CONTACT PORTION OF THE BULB. THIS AFFECTS ALL LEVELS OF DRIVING AS YOU CAN FIND YOURSELF NEARLY INVISIBLE AND GIVE ZERO INDICATION OF STOPPING TO VEHICLES AROUND YOU.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- HAMPTON, NJ
MY ENGINE WAS REPLACE ON ORIGINAL RECALL. I KEEP BRINGING IT BACK FOR OVERHEATING AND RUNNING HOT AND THEY KEEP TELLING ME NOTHING IS WRONG. IS THERE A DEFECT IN THE REPLACEMENT ENGINE AFRAID TO DRIVE MY CAR CAR IT DOES NOT GET HOT UNTIL YOU DRIVE IT FOR A WHILE OR LONG TRIP
Source: NHTSA WEB SITE -
2012 KIA SORENTO- ALTON, NH
MY KIA SORENTO IS BURNING EXCESSIVE OIL. I HAD IT AT A DEALERSHIP 6/2019 FOR A RECALL TO REPLACE THE ENGINE. I WAS TOLD IT WAS OK AT THAT TIME. SHORTLY AFTER THE RECALL EVALUATION WAS COMPLETED, THE CHECK ENGINE LIGHT CAME ON IN 07/2019 DUE TO LOSS OF OIL ABOUT 800 MILES AFTER AN OIL CHANGE AT MINEKE. THEY TOPPED IT OFF AND HAD ME COME BACK IN AFTER 1000 MILES AND TOLD ME I HAD AN OIL CONSUMPTION ISSUE AND TO TAKE IT TO A KIA DEALERSHIP TO FOLLOW UP. I WENT TO AN OFFICIAL KIA DEALERSHIP TO HAVE IT DOCUMENTED BY THEM AND THEY DID THE OIL CONSUMPTION TEST AGAIN. THEY SAID AT THE TIME THE SPARK PLUGS AND ENGINE LOOKED OK AND THERE IS A KNOWN ISSUE BUT MINE WOULD NOT QUALIFY TO BE REPLACED AT THIS TIME AND I COULD KEEP TOPPING OF THE OIL IF NEEDED. I BROUGHT IT BACK AFTER PUTTING ON 950 MILES BECAUSE THE OIL WAS VERY LOW. IT HAD BURNED THROUGH 2.5 QUARTS. THEY SAID THE ENGINE IS BAD AND 2 OUT OF 3 SPARK PLUGS ARE STARTING TO GO. THE ENGINE SHOULD BE REPLACED BUT IT DOES NOT MEET THE CRITERIA KIA HAS TO BE COVERED UNDER KIA'S EXTENDED WARRANTY SO IT WOULD BE OUT OF POCKET. THE VEHICLE ONLY HAS 136,331 MILES ON IT NOW AND I STILL OWE MONEY ON IT SO I WOULD LIKE TO KEEP IT BUT DON'T WANT TO PAY $6,200 TO REPLACE THE ENGINE. I CALLED KIA DIRECTLY AND THEY CREATED A CASE NUMBER. THEY RECOMMENDED GETTING SECOND OPINION FROM ANOTHER KIA DEALERSHIP. NOW I HAVE TO START THIS PROCESS OVER AGAIN. MEANWHILE, MY ENGINE IS GETTING WORSE AND IT IS CONCERNING ME THAT IT IS NOT SAFE TO DRIVE. I FOUND A CLASS ACTION LAWSUIT AGAINST KIA WITH REPORTS OF ENGINES CATCHING ON FIRE. ONE DEATH AND 130 PEOPLE HAVE BEEN INJURED. I DRIVE WITH MY TWO CHILDREN WHO ARE 9 AND 5 AND I DON'T FEEL COMFORTABLE PUTTING THEM AT RISK WHILE I WAIT FOR A DECISION ON THIS. AT THE VERY LEAST I WANTED THIS REPORTED AS A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- FELTON, DE
I USE SPEED CONTROL OFTEN. SOMETIMES IT TAKES SEVERAL ATTEMPTS TO GET IT TO SET. I NEVER REPORTED IT BECAUSE I KNEW IT WOULD COST A FORTUNE FOR THE DEALER TO DIAGNOSE. I BELIEVE IT IS ACTUALLY PART OF AN ELECTRONIC ISSUE. THE DRIVER'S SIDE HEATED SEAT NO LONGER WORKS. I WENT TO ADJUST THE VOLUME OF PHONE CALL FROM STEERING WHEEL AND THE IT DISCONNECTED THE CALL. WENT TO TURN VOLUME UP FOR THE RADIO FROM THE STEERING WHEEL AND THE VOLUME WENT DOWN.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- FELTON, DE
2012 KIA SORENTO, HAD ISSUE WITH THE PASSENGER SIDE HEADLIGHT BLOWING. ASKED DEALERSHIP TO FIX IT. THEY SAID PRONGS NEEDED TO BE SPREAD. THE LIGHT BLEW AGAIN. TOOK IT BACK IN AND THEN THEY REPLACED THE HARNESS. THEY FORGOT TO MENTION THERE WAS AN ISSUE AND MADE IT SOUND LIKE THEY DID ME A FAVOR FIXING IT FOR FREE. FAST FORWARD A YEAR AND I START HAVING THE SAME ISSUE WITH THE BRAKE LIGHTS. THEY TELL ME THAT THEY WILL DIAGNOSE FOR $150 AND IF IT IS THE WIRING HARNESS IT WILL COST ME AN ADDITIONAL $300. IT WAS THE WIRING HARNESSES THEY DIDN'T CHARGE ME FOR THE DIAGNOSE BUT IT STILL COST $250. I TOLD THEM THAT IT WAS THE SAME ISSUE AS THE HEADLIGHT. THEY DIDN'T CARE BECAUSE I DIDN'T BRING IT IN EVERY TIME THE BULBS BLEW TO PAY $20 TO REPLACE THE BULBS. GOT IT REPAIRED 5/2019 NOW THE BRAKE LIGHT IS OUT AGAIN.
Source: NHTSA WEB SITE