2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- OCONOMOWOC, WI
WE WERE DRIVING BACK FROM A POST OP SURGERY APPOINTMENT WHEN THE CHECK ENGINE LIGHT STARTED FLASHING. IT HAS NEVER GONE OFF BEFORE. WE STOPPED AT THE NEAREST AUTO SHOP AND THE CONNECTING ROD BEARING IS BAD IN THE ENGINE AND A WHILE NEW ENGINE IS NEEDED. THIS IS A KNOWN RECALL FOR THIS CAR, MAKE, MODEL, AND YEAR. SOMEHOW IT DOES NOT INCLUDE MY VIN NUMBER IN THE RECALL, BUT WE ARE HAVING THE SAME EXACT PROBLEM. I HAVE INVOICES STATING THIS FROM THE AUTO SHOP I CAN EMAIL.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MARION, IA
ENGINE STARTING KNOCKING/TICKING. CAR THEN STALLED ON THE HIGHWAY. WAS ABLE TO RESTART & DRIVE TO EXIT. CAR WAS TOWED TO DEALER WHERE PER TEST, ENGINE LOCKED UP. DEALER INFORMED NEEDED NEW ENGINE. NOT COVERED BY RECALL AS NOT GDI ENGINE BUT KIA WOULD NOT ANSWER WHY ONLY GDI ENGINE EVEN THOUGH SAME BLOCK(2.4).
Source: NHTSA WEB SITE -
2013 KIA SORENTO- GREENSBORO, NC
I WAS DRIVING ONE DAY ON THE HIGHWAY AND THE AIRBAG LIGHT CAME ON FOR NO REASON. I WAITED A FEW DAYS TO SEE IF THE INDICATOR LIGHT WOULD GO OUT AND IT DIDN'T. I AM AFRAID IF I GET INTO AN ACCIDENT THE AIRBAGS WON'T FUNCTION PROPERLY.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- PARKVILLE, MD
I NOTICED MY REAR SEATBELT HAD A SEVERE TEAR. I TOOK THE VEHICLE TO A CERTIFIED LIA DEALERSHIP TO HAVE THE DAMAGE ASSESSED. THE TECHNICIAN EXPLAINED THAT DUE TO SEATBELTS BEING EXTREMELY DURABLE, THIS WAS THE CAUSE OF A DEFECTIVE SEATBELT RETRACTOR. ONCE THE SEATBELT TORE, THE AIRBAG LIGHT CAME ON AND LOCKED THE SEATBELT IN PLACE. THE SEATBELT IS UNABLE TO BE USED. ANY PASSENGER WOULD BE INJURED OR POTENTIALLY FACE DEATH. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- PEORIA, AZ
WHEN DRIVING ON THE FREEWAY MY VEHICLE STARTED MAKING A CLICKING NOISE AND SEIZED UP MYSELF AND MY TWO CHILDREN WHERE ON THE FREEWAY DRIVING ABOUT 55MPH WHEN THIS HAPPENED, THANKFULLY I WAS CLOSE BY A OFFRAMP TO PULL OFF OF THE FREEWAY TO THE SIDE OF THE ROAD. THERE WAS NO PRIOR WARNING NO LIGHTS THAT CAME ON, I HAD THE CAR TOWED HOME AND THE BATTERY REPLACED BUT WHEN CAR WAS TURNED ON IT MADE A LOUD KNOCKING NOISE, VEHICLE WAS TOWED TO THE MECHANIC WHO CAN NOT GET A READING OR DIAGNOSTIC READING FROM THE CAR TO SEE WHAT OR WHY IT SEIZED UP, THANK GOD WE WERE ABLE TO EXIT THE FREEWAY WITHOUT GETTING HIT THIS WAS A TERRIFYING EXPERIENCE AND I CANNOT BELIEVE IT DID THIS, I'VE KEPT UP THE MAINTENANCE AND MY CAR WAS IN GREAT SHAPE, I CONTACTED KIA FOR RECALLS I FIND IT IRONIC THAT NUMEROUS CUSTOMS WITH A 2013 KIA SORENTO AND THE SAME ISSUES YET WE ARE NOT OUSTED FOR THE RECALL UNDER OUR VIN. THIS COULD OF RESULTED IN A DETRIMENTAL LOSS AND NOW I AM BEING TOLD THE ENGINE WAS NOT SUPPOSED TO DO THAT AND THAT THIS SHOULD OF BEEN PART OF THE RECALL, I WILL CONTINUE TO REACH OUT AND TRY TO GET HELP NOW THAT I'M BEING TOLD IT IS SAFEST TO REPLACE THE ENGINE, AT THIS POINT I AM EXTREMELY UNCOMFORTABLE EVEN OPERATING A KIA VEHICLE GIVEN ALL THE RESEARCH I'VE DONE AND HOW MANY ISSUES THEY HAVE AND CONTINUE TO HAVE WITH THE ENGINE, THIS WILL BE MY BIGGEST REGRET PURCHASING THIS VEHICLE ESPECIALLY BECAUSE KIA IS VERY AWARE OF THE ISSUES YET IT DOESN'T SEEM LIKE THEY CARE, AS MANY REPORTS AS I HAVE SEEN WITH THIS IDENTICAL ISSUE ALL 2013 SORENTOS SHOULD OF BEEN REPLACED DUE TO THE ACCIDENTS THAT THE ENGINE CAN CAUSE,A CAR SHOULD NEVER SHUT OFF ON YOU WHEN YOUR DRIVING.
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- BLUE SPRINGS, MO
I WAS DRIVING DOWN I70 WEST IN MISSOURI I GOT TO MILE MARKER 83.8 AND I HEAR TINK THINK AND AS I'M PULLING OVER I SEE MY CONTROL STEERING LIGHT FLASHING AND ALL SUDDEN BOOM AND THEN NOTHING. WON'T START, WON'T TURN OVER. NOTHING. I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY AT ABOUT 72 MILES AN HOUR. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- DENVER, CO
REAR MAIN SEAL STARTED LEAKING PROFUSELY AT 40K MILES. VEHICLE HAS BEEN TOWING TRAILER THAT'S 2000LBS BUT HAS TOW CAPACITY OF 3500LBS. CONCERNED THAT THE TOW CAPACITY IS OVERSTATED AS THE REAR MAIN SEAL SHOULDN'T BE A PROBLEM IN A NEWER VEHICLE. LOOKING AT A $1200 FIX FOR A PROBLEM THAT SHOULDN'T HAVE HAPPENED. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- PHILADELPHIA, PA
WHILE DRIVING ENGINE OIL LAMP LIGHTS AND SINCE I WAS LESS THAN 2000 YARDS FROM HOME, I COSTED INTO DRIVEWAY. ENGINE OFF, I LIFTED HOOD AND CHECKED OIL AND IT SHOWED NOTHING. LOOKING BEHIND CAR, I NOTICE OIL ALL OVER BACK OF CAR REAR AND SOME ON ROAD AND DRIVEWAY. FILLED OIL AND RESTARTED ONLY TO SEE OIL BEING PUMPED SEEMINGLY OUT OF REAR MAIN AND FRONT OF TRANS. TOOK TO NEAREST DEALER WHO FIXED PROBLEM UNDER 50K WARRETEE. IT WAS OIL SENDING SWITCH LOCATED UNDER INTAKE MANIFOLD. SEAL BETWEEN METAL BODY OF SWITCH AND ELECTRIC CONNECTION OF SAME BLOW OUT. SEEMS LIKE EPOXY DID NOT HOLD. LESS THAN 17 K MILES LATER, SAME THING HAPPENS ON HIGHWAY EXIT RAMP HAD TOWED 85 MILES BACK TO LOCAL AREA SINCE KIA COULDN'T FIND MECHANIC TO WORK ON IT DURING HUNTING SEASON. 1500 DOLLARS LATER AFTER SHOWING MECHANIC LINKS TO THE OIL LEAK FIX... THEY FIX AGAIN THE SAME OIL SENDING SWITCH. SOME PEOPLE HAVE HAD IT REPLACED 3 TO 4 TIMES. CANADA HAS THIS PART AS A RECALL. WHY NOT THE USA YES I PAID FOR IT AS WARRANTEE EXPIRED DUE TO 5 YEARS.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- SPRING VALLEY, NY
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO KIA OF WEST NYACK (250 N. RTE 303, WEST NYACK, NY 10994) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- VALATIE, NY
2013 KIA SORENTO ENGINE MAKING NOISE LIKE SEWING MACHINE. BROUGHT TO KIA DEALER. AFTER 3 HOURS WAS TOLD NOTHING WRONG WITH ENGINE. TRY HIGH TEST GAS. BROUGHT CAR HOME AND THE ENGINE BLEW. WE TOLD DEALER ABOUT THE RECALL AGAIN THERE IS NOTHING WRONG WITH YOUR VEHICLE. IT HAS A GOOD STRONG ENGINE. I HAVE CONTACTED THE DEALERSHIP AND KIA MANUFACTURER. WAITING FOR CALLBACKS. THIS HAPPENED TODAY 6/5/20. *TR
Source: NHTSA WEB SITE