2017 KIA SORENTO Complaints

As you are aware this of the "Kia" Challenge running rampant in the US. I am one of these owners of these vehicles. I recently was made aware that my neighbor had a car identical to mine and his was stolen out of his driveway last Sunday morning. I contacted Kia of North America and they stated "We do not have a workaround for this at this time" They will not supply us with Steering Wheel Locks or Immobilizers. The NHTSA needs to seriously investigate this to the high extent as this is causing anguish for people like myself who are fearful of our automobiles that we paid an exuberant amount of money for to be stolen from us. Its also very fearful that the car insurance companies are threatening to non-renew owners of these motor vehicles is VERY VERY concerning. Please address this please give the people like myself some guidance on how to proceed. If my insurance company decides to non renew my automobile insurance I am in deep trouble as I use this car to commute everyday to and from work. Please assist

The contact owns a 2017 Kia Sorento. The contact stated that while driving at various speeds, the vehicle would hesitate or jerk while depressing the accelerator pedal. There was no warning light illuminated. The contact took the vehicle to the dealer and was informed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 102,000.

I was driving at approximately 35mph when my vehicle loss power and the steering wheel locked and gas pedal did not work almost causing me to be rear ended. I put my hazard lights on and started my vehicle back up and tried to continue driving but my vehicle delayed in acceleration and has now continued to delay ever since that incident. I have parked my vehicle and have not moved it due to the danger.

While driving at highway speeds, steering is notchy and sticky. Steering is hard to control and it is difficult to drive straight. Overcorrection is a result and the car is unsafe to drive. The dealership drove the car and felt the same steering issue. They updated the software, but that didn't help. In fact, the sticky, notchy steering seems worse. The steering problem has been ongoing for about 5 years, and there has never been any warnings or messages from the car's electronics.

The contact owns a 2017 Kia Sorento. The contact stated that while driving approximately 35 MPH, the vehicle stalled. The contact pulled over and restarted the vehicle. The contact continued to drive but the vehicle stalled again. The contact detected an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the camshaft and rod bearings needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V586000 (Engine and Engine Cooling). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.

This is a continuing problem. The steering “Notches” when driving down straight and curves as well. I’ve had the vehicle into dealerships 4 times since 2019. The vehicles warning never came on. ECU’s been updated with the revisions of group CHA, Number 084., and the problem goes away for awhile, however, it’s back again in January 2023. There was extension for the MDPS issued on January 7, 2022 to 15yrs/150,000 miles, but it says the the warning has to come on. This is not right, I believe now something needs to be replaced. My Sorento now has over 70,000 miles. Do we with same problem have to hit something and possibly kill an innocent person or ourselves.

2017 KIA SORENTO. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-703. THE CONSUMER REQUESTING TO KNOW WHEN WILL KIA PROVIDE A REMEDY FOR THE RECALL ISSUE.

I'm the (third and current) owner of 2017 Kia Sorento LX which was working absolutely fine, with no issues or any warning lights on. On 1/14/23 (Saturday) while travelling with family on highway I-95 (in florida), the engine suddenly failed with smoke and oil spurting out from underneath. The engine service lights and audio warning kicked in. Despite the confusion and nervousness, I was able to safely maneuver the vehicle to the shoulder within seconds and escaped crash or fire. Immediately called my insurance and got the vehicle towed to the nearest Kia dealership. I had to drop the vehicle at the dealership (and drove home 700 miles to Virginia using one way rental). Few days later the dealership confirmed that the engine is not good anymore and it needs a replacement. They told me that since the recall (PI1802 ECU UPGRADE (KSDS)) was not performed on the vehicle, Kia will NOT pay for any expenses and I have to pay out of pocket more than $8500.00 for the replacement. It came as a big surprise and shock to me as I never heard or got any communication from either the dealer (3rd party) from whom I bought the vehicle or KIA regarding such recall or the fix needed, to prevent such a failure. I would appreciate it if your legal team can help me to have Kia replace the engine at no cost to me. As I'm searching, I'm hearing a lot of news about KIa's and Hyundai's having the same engine issue and many have resulted in fires and even death. Youtube and other online forums, have many of these horror stories, also few highlighted by the media. Now looking back, I feel lucky that we narrowly escaped!

I have a 2017 Kia Sorento . I bought this vehicle with less than 5000 miles on it. I had the oil changed when it was recommended. Loved the vehicle. Fast forward to about 48,000-50,000 miles. {currently at 62,000 Miles} Had the required oil change done and they noticed the vehicle was low 2 quarts of oil. Oil consumption continued. Had an OIL CONSUMPTION test done {at approximately 53,000 miles] and determined it as a legit complaint. As i am not the original owner and the vehicle warranty expired at 50,000 a free new engine is NOT an option. They offered to complete a free combustion flush. I am now waiting for 1000 miles to recheck the oil to see if the flush took care of the problem, but I did check the oil at 100 miles, and it is down 1/2 a quart already. I will be reporting back to the garage if the consumption gets worse or when I hit the 1000 mile recheck mark. I am seriously concerned about this. I paid a lot of money for this vehicle, and it was to be my last car in my retirement years! If the engine fails, seizes or continues to burn excessive oil and I have to pay for a new engine or more repairs I will be devastated as I am on a Social Security and have a limited incoming. The engine could seize if it burns all the oil when I'm driving and could cause injuries to myself or the public. I know hate this vehicle and wish i never bought it !! I really feel Kia should be required to replace this engine with a SAFE no problems engine!

Once I reached 70000 miles my car start to burn oil and I went to Kia north Brunswick because I used my service oil there they told me that was normal and we will do the test then I should change the oil once it was burning a lot before got empty and after I went kia bridge water New Jersey and we did same and this time after I change the oil and used 700 miles I found my oil is almost empty and my car still under warranty but they told me if I want to fix it I should change the engine from my pocket and as a note, I'm always doing my service in Kia dealer and I have been almost 10000 miles I change the oil like 8 times because this problem and no one knows what's the problem and no one help me, please I need help with my car Thanks in advance