2012 KIA SORENTO Complaints
View complaints related to 2012 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 850 complaints submitted for the 2012 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 KIA SORENTO- ANAHEIM, CA
AIR BAG LIGHT ON. AIR BAG LIGHT CAME ON WHILE DRIVING. NO ACCIDENT OR ANYTHING TO SET IT OFF. NOTHING BUT PROBLEMS WITH THIS MODEL AND THIS IS THE ICING ON THE CAKE. SO UNSAFE!!!
Source: NHTSA WEB SITE -
2012 KIA SORENTO- ROCKVILLE, MD
WHILE DRIVING THE VEHICLE ON A LOCAL ROAD AT 35 MPH THE ENGINE STARTED MAKING NOISES, SMOKING, CAUGHT ON FIRE AND SEIZED WITH ABSOLUTELY NO WARNING AND NO ENGINE LIGHT CAME ON BEFORE. MY 2012 KIA SORENTO WAS PART ON MANUFACTURING DEFECT RECALL RELATED TO THE ENGINE AND IT WAS CHECKED BY A KIA SERVICE SHOP FOR THIS OVER A YEAR AGO. AT THAT TIME I ASKED IF THE ENGINE MALFUNCTION COULD OCCUR AT A LATER DATE EVEN THOUGH IT WAS FINE NOW. THEY SERVICE TECHNICIAN STATED THAT IT COULD STILL OCCUR AT A LATER DATE BUT WAS NOT INFORMED THAT THE ENGINE COULD FAIL/LOCK-UP, CATCH ON FIRE WITH NO WARNING AT ALL.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- UNIVERSITY PLACE, WA
VERY DISAPPOINTED IN MY KIA SORENTO. AT 90000 MILES IT STARTED MAKING A KNOCKING SOUND AND WHEN I TOOK IT IN TO GET IT CHECKED OUT. I WAS TOLD IT HAD BEARINGS WEAR AND WOULD NEED A NEW ENGINE. AFTER RESEARCHING I FOUND THAT THERE IS A RECALL FOR THIS EXACT PROBLEM BUT THE ENGINE I HAVE IS NOT RECALLED. HOPEFULLY YOU GUYS GET MORE COMPLAINTS ON THIS BECAUSE IT'S RIDICULOUS THAT A CAR NEEDS A NEW $6000 ENGINE AT 90,000 MILES. I CAN'T AFFORD THAT I WAS RECOMMENDING KIA TO FRIENDS AND FAMILY AND NOW SINCE THIS HAPPENED I WOULD NEVER AGAIN BUY OR RECOMMEND A KIA CAR EVER.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- WEST CHESTER, PA
TL* THE CONTACT OWNS A 2012 KIA SORENTO. WHILE DRIVING 45 MPH, THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ABS ON THE REAR DRIVER'S SIDE WAS REPAIRED. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED ON THE REAR PASSENGER SIDE. THE CONTACT CALLED KIA OF WEST CHESTER (LOCATED AT 326 WESTTOWN RD, WEST CHESTER, PA 19382, (610) 429-3500) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA SORENTO- BRISTOL, PA
2ND COMPLAIN FOR KIA ENGINE. DEC. 2017 MY ENGINE SEIZED. I SPENT ON 5GRAND FOR A REBUILT ENGINE. ORIGINAL COMPLAINT WAS ELECTRICAL SYSTEM DID NOT GIVE ME ANY INDICATION THAT THERE WAS AN ISSUE WITH MY OIL OR ENGINE. DRIVING DOWN A MAIN STREET WHERE MY CAR SUDDENLY DIED. I HAD TO PULL OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO RESTART IT. ONCE IT WAS RESTARTED YOU CAN HEAR LOUD CLICKING FROM THE ENGINE. FAST FORWARD TO A YEAR AND 4 MONTHS LATER. REBUILT ENGINE ON FEB 2018.. CAR DIED AGAIN ON 7/16/19. ONCE AGAIN NO INDICATION THAT THERE WAS A PROBLEM WITH MY CAR. NO OIL LIGHT. I WAS DRIVING ON THE HIGHWAY WHEN MY CAR WAS NOT PICKING UP ON ACCELERATING. I DECIDED AFTER WORK I PUT SOME OIL INTO MY ENGINE. SCHEDULE AN APPT WITH MY MECHANIC TO HAVE MY OIL CHANGED. THE NEXT DAY MY CAR WOULD NOT START. HAD MY MECHANIC TOW MY CAR AND LATER TELLS ME THAT IT WAS MY ENGINE AGAIN. STATED HE COULD FIND AN ENGINE FOR OVER 3GRAND FOR ME. UNFORTUNATELY I DO NOT HAVE THE MONEY. I AM NOW OUT OF A CAR AGAIN WITH A NEWBORN AND TRYING TO FIND RIDES TO AND FROM WORK. I JUST RECENTLY MOVED AND CANNOT AFFORD THIS. MY VIN IS NOT LISTED IN THE RECALLS AND IT SHOULD BE. KIA HAS FAULTY ENGINES AND IT IS NOT JUST THE ONE ENGINE. LAST ENGINE FAILURE WAS AT 65000 MILES. THIS TIME IT IS AT 69000 MILES. WHY ARE MY OIL LIGHTS NOT COMING ON WHEN THERE IS LOW OIL? WHY WAS THIS PROBLEM NOT FIXED TO BEGIN WITH??? OTHER PROBLEMS WITH MY CAR IS MY HANDLE IN THE BACK SEAT PULLED OFF (I AM NOT THAT STRONG) ELECTRICAL SYSTEM (OIL LIGHT NOT COMING ON, CRUISE CONTROL KNOCKS OUT WHILE DRIVING, VOLUME CONTROL FOR RADIO RANDOMLY CALLS CONTACTS) KIA IS A LEMON BUT I DON'T HAVE THE MONEY TO REPAIR A 2ND AND PROBABLY 3RD ENGINE. I DON'T EVEN TRUST MY CAR WITH MY KIA DEALERSHIP ANYMORE BECAUSE THEY ARE CROOKS AND LIARS. I STILL HAVE 10GRAND LEFT TO PAY FOR THIS CAR!
Source: NHTSA WEB SITE -
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2012 KIA SORENTO- RICHMOND HILL, NY
I HAVE BEEN HAVING THIS PROBLEM FOR A LONG TIME, THE LOW BEAM HEADLIGHTS SOCKET KEEP BURNING OUT, I TOOK MY VEHICLE TO MANY TECHNICIAN AND THEY CHANGE THE SOCKET AND AFTER A MONTH OR 2 IT BURNS THE SOCKET AGAIN, THE TECH SAID IT SEEMS LIKE A FACTORY PROBLEM.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- VENTURA, CA
TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THERE WAS SLUDGE BUILD-UP IN THE ENGINE. AS A RESULT, THERE WAS A HOLE IN THE ENGINE COMPARTMENT. THE CONTACT DROVE TO KIRBY KIA OF VENTURA (6424 AUTO CENTER DR, VENTURA, CA 93003, (805) 256-7021) AND WAS INFORMED THAT THEY HAD NO WAY TO REPAIR THE VEHICLE. THE MECHANIC STATED THAT THE CONTACT REFUSED THE DIAGNOSTIC TEST; HOWEVER, THE CONTACT REQUESTED AN OIL CONSUMPTION TEST AND WAS DENIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA SORENTO- WOODLAWN, IL
LOSING 1 QUART OF OIL EVERY 1000 MILES. STARTED AT 80,000 MILES. TAKEN TO DEALER. WE ARE DOING OIL LOSS TEST. SAID THIS IS NORMAL. NO WAY THIS IS NORMAL. STILL UNDER WARRANTY AND THEY DON'T WANT TO FIX. ON TEC SAID JUST DRIVE TO ENGINE LOCKS UP IS ONLY WAY KIA WILL FIX. THAT WOULD BE NICE GOING DONE THE ROAD AT 70 MPH.I HAVE SEEN A LOT OF PEOPLE ONLINE COMPLAINING ABOUT SAME THING. SOMETHING IS WRONG WITH THESE ENGINES. NO SMOKE OR DRIPPING ON GROUND. ALL THE PEOPLE ONLINE ARE SAYING THE SAME THING.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- ALLEN, TX
MY CAR HAS NEVER BEEN IN AN ACCIDENT. WHILE DRIVING YESTERDAY, THE AIR BAG INDICATOR CAME ON AND STAYED ON ALL THROUGH MY TRIP. IT WILL NOT GO OFF. I DID SOME RESEARCH ON THE INTERNET AND SEEN THAT THIS ISSUE HAS BEEN COMPLAINED ABOUT BY SO MANY OTHER USERS OF THIS VEHICLE. THIS IS A SAFETY ISSUE AS THE AIRBAG SYSTEM IS LIKELY FAULTY AND MAY NOT DEPLOY IN AN ACCIDENT.
Source: NHTSA WEB SITE -
2012 KIA SORENTO- OKLAHOMA CITY, OK
MY CAR WAS DRIVING PERFECTLY AND THEN ALL OF A SUDDEN STARTED CHUGGING, DRIVING EXTREMELY ROUGHLY, AND MY CHECK ENGINE LIGHT CAME ON. I THOUGHT IT MIGHT HAVE TO DO WITH THE RECALL ON ENGINES LIKE MINE SO I TOOK IT TO A KIA DEALERSHIP TO HAVE IT CHECKED OUT AND EXPLAINED MY CONCERN AND THE THE RECALL IN QUESTION HAD BEEN CLEARED BECAUSE IT HADN'T DONE ANYTHING AT THE TIME BUT NOW I WAS CONCERNED THAT WAS THE ISSUE. THEY RAN MY CHECK ENGINE LIGHT AND TOLD ME IT WAS THE IGNITION COILS AND THE FUEL INJECTOR AND THAT IT WOULD COST ME ABOUT $800 BUT THEY WOULDN'T ACKNOWLEDGE MY QUESTIONS ABOUT THE RECALL OR SHOW ME WHAT THE CODES WERE. I TOOK IT TO AUTOZONE TO HAVE THEM RUN THE CODES SO I COULD SEE WHAT THEY WERE AND IT WAS JUST THE IGNITION COIL AND CYLINDER 4 MISFIRING AND NOT THE FUEL INJECTOR AT ALL. I GOT THE IGNITION COILS AND SPARK PLUGS REPLACED BUT IT'S STILL RUNNING ROUGH AND CYLINDER 4 IS STILL MISFIRING AND MY CAR EVEN STALLED OUT ON THE INTERSTATE WHILE I WAS IN THE LEFT LANE. MY CAR IS ONLY 6 YEARS OLD WITH 151,000 MILES ON IT. IT DROVE LIKE A DREAM WHEN I GOT IT AND I'VE TAKEN CARE OF IT REALLY WELL EVER SINCE. I'M AFRAID THIS ISSUE IS OUT OF MY HAND AND HAS SOMETHING TO DO WITH THE CURRENT RECALL OR POSSIBLY ANOTHER ISSUE THAT NEEDS TO BE RECALLED.
Source: NHTSA WEB SITE