2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - CLARKSVILLE, TN

    I PURCHASED MY 2013 KIA SORENTO IN MARCH 2013...I HAVE ALWAYS KEPT UP MAINTENANCE. I STARTED HAVING ISSUES ( EXTERIOR HEADLIGHTS/TAILLIGHTS GOING OUT CONSTANTLY AND HAVING TO REPLACE, CAR STALLING/STOPPING IN TRAFFIC, ABS//TRACTION CONTROL & DOWNHILL ASSIT LIGHTS COMING ON, AIR CONDITIONER, FUEL SYSTEM). I HAVE READ MANY COMPLAINTS ONLINE UNDER NHTSA, AND IT APPEARS THAT I AM HAVING MANY OF THE SAME ISSUES AS OTHERS. MY VEHICLE IS NEARING 100,000 MILES (98,800), AND I HOPE THAT ALL THESE ISSUES I AND OTHERS HAVE HAD CAN BE RESOLVED BY KIA. I HAVE ONLY RECEIVED TWO RECALLS ON MY VIN #- ONE BEING THE HEADLAMP LOW BEAM CONNECTOR WIRING HARNESS DATED 4-22-2019. WHEN I TOOK IT IN TO THE KIA DEALERSHIP, THEY FOUND NO PROBLEMS?? THE OTHER ONE WAS DATED AUGUST 14, 2019 REGARDING AIRBAG CLOCK SPRING ASSEMBLY EXTENDING WARRANTY COVERAGE TO 15 YEARS/UNLIMITED MILEAGE. THANKS FOR CHECKING INTO MY PROBLEMS.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - PARKVILLE, MD

    MIDDLE ROW PASSENGER SIDE SEAT BELT WILL LOCKED INSIDE THE SEAT BELT RETRACTOR CAUSING THE SEAT BELT TO BECOME EXTREMELY FRAYED AND UNSAFE FOR USE.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - PROSPECT, PA

    MY VEHICLE STARTS HESITATING THAN SHAKES AND STALLS . I WAIT AND START IT UP . IT HAS DONE THIS AND I SEE RECALLS FOR KIA AND STALLING ISSUES. I AM AFRAID I'M GONNA GET INTO AN ACCIDENT

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - WESTMINSTER, MD

    I WAS DRIVING MY 2013 KIA SORENTO YESTERDAY ON THE HIGHWAY GOING ABOUT 50-55 MPH WHEN ALL OF A SUDDEN IT STALLED AND THE ENGINE STOPPED. I PULLED OVER IMMEDIATELY AND NOTICED IT WAS EXTREMELY HOT AND OUT OF OIL. I STILL HAD 1,000 MILES TO GO ACCORDING TO THE OIL CHANGE STICKER FROM THE MECHANIC. NO OIL WARNING LIGHT EVER CAME ON TO INDICATE LOW FUEL. THERE ARE ALSO NO SIGNS OF OIL LEAKING IN OR AROUND THE VEHICLE. IT WAS ACTUALLY DRIVING GREAT THE DAY BEFORE WHEN I DROVE 50+ MILES ON MOSTLY HIGHWAY. I HAD MY 2013 KIA SORENTO TOWED TO A LOCAL MECHANIC AND JUST INFORMED ME THE ENGINE WILL NEED TO BE REPLACED. I DID SOME RESEARCH BECAUSE I'M CONFUSED TO WHAT HAPPENED HERE AND FOUND THAT I'M NOT ALONE. MANY OTHER KIA & HYUNDAI OWNERS HAVE EXPERIENCED THIS SAME ISSUE. "THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) REPORTEDLY STATES THAT MORE THAN 6 MILLION HYUNDAI AND KIA VEHICLES HAVE BEEN AFFECTED BY THE ENGINE DEFECT SINCE 2015". WHAT ARE MY OPTIONS? I AM CURRENTLY LOOKING AT AN ESTIMATE OF $6220.00 TO INSTALL A NEW ENGINE. I NEED HELP. WHAT ARE MY OPTIONS?

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - WESTMINSTER, MD

    DRIVING TO WORK THIS MORNING AND MY 2013 KIA SORENTO STALLED. PULLED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. ENGINE BEGAN A CLANKING NOISE. HAD VEHICLE TOWED TO MY MECHANIC AND THEY HAVEN'T REPORTED BACK YET. RECALL NOTICE WAS NEVER SENT TO ME. NHTSA RECALL NUMBER: 7V224 RECALL DATE: MARCH 31, 2017 MANUFACTURER RECALL NUMBER: SC147

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - ARVADA, CO

    DRIVING ON THE HIGHWAY AND THEN LOST POWER AND THE ENGINE LIGHT CAME ON, EXITED THE HIGHWAY, WENT INTO A PARKING LOT AND THEN TURNED CAR OFF. STARTED CAR AGAIN AND DROVE SEVERAL BLOCKS AND CAR STARTING KNOCKING AND THEN SHUT OFF. CAR WOULD NOT START AGAIN.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - MARRERO, LA

    THE VEHICLE WAS COASTING DOWN AN EXIT RAMP OF A BRIDGE WHEN THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART. IT ACTED AS IF THE BATTERY DIDN'T HAVE ENOUGH POWER TO TURN THE ENGINE OVER. THE VEHICLE WAS TOWED HOME. BATTERY TESTED GOOD. COOLANT AND OIL WERE FULL. BELT WAS REMOVED. ALL PULLEYS TURNED FREELY. SPARK PLUGS REMOVED TO ALLEVIATE COMPRESSION. ATTEMPTED TO TURN ENGINE OVER BY CRANK BOLT. TOOK OVER 150 LB. FT. TO TURN ENGINE. REMOVED OIL PAN AND FOUND BEARING MATERIAL IN BOTTOM OF OIL PAN.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - LITHIA, FL

    THE MOTOR FAILED WHILE ON THE ROAD TRAVELING AT ABOUT 45 MILES PER HOUR UNDER NORMAL LOAD, CAUSING THE DRIVER TO HAVE TO IMMEDIATE PULL TO THE SIDE OF THE ROAD. KIA DIAGNOSED THE ISSUE AS AN INTERNAL FAILURE, HOWEVER THEY DENY THAT THIS IS A SYSTEMIC PROBLEM WITH THIS PARTICULAR MOTOR AND WERE UNWILLING TO FIX IT AS IT IS NOT UNDER RECALL. I AM WRITING THE NHTSA TO MAKE YOU AWARE OF THIS ISSUE FOR YOUR RECORDS AS I HAVE SEEN THERE TO BE A NUMBER OF SIMILAR ISSUES RELATED TO KIA SORENTO MOTORS.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - STUART, VA

    HAVE NOT HAD ANY PROBLEMS OTHER THEN HAVING TO PUT 2 QUARTS OF OIL IN THE MOTOR EVERY OTHER DAY AND IT STALLING TO THE POINT OF ALMOST CUTTING OFF WHEN I START TO TAKE OFF. I GOT UP PUT OIL IN THE CAR STARTED MY DAY AS USUAL, RAN ERRANDS AND THE PARKED THE CAR AS USUAL. WENT TO GET IN IT THE NEXT DAY AND THE ENGINE LIGHT WAS ON. STARTED TO DRIVE IT AND IT MADE THE SOUND AS IF IT WAS MISFIRING. LATER THAT DAY HAD MY MECHANIC LOOK AT IT AND HE SAID WHAT I THOUGHT IT WAS PLUGS. SO I CHANGED THE PLUGS AND COIL PACKS AND IT DID NOT CHANGE A THING. STILL HAD THAT NOISE AND WHEN YOU ARE GOING DOWN THE ROAD IT WILL START SHAKING AND HAVE TO GEAR DOWN. CALLED KIA CUSTOMER SERVICE THEY SAID IT WAS PART OF THE 147 RECALL EVEN THOUGH IT SHOWED THAT IT HAD BEEN FIXED IN 2018. I EXPLAINED THAT IT SHOOK WHEN DRIVEN THAT PLUGS AND COIL PACKS HAVE BEEN CHANGED, HAD TO FILL UP ON OIL INSTEAD OF GAS AND THAT THE OIL HAD GAS IN IT. TOLD ME IT WOULD COST ME 230 OUT OF POCKET TO HAVE IT TOWED. NEXT DAY TOOK IT TOO KIA DEALERSHIP WHO SAID I WOULD HAVE TO WAIT UNTIL THE MOTOR LOCKED UP BEFORE THEY COULD DO ANYTHING. FINALLY GOT THEM TO LOOK AT IT AND THEY SAID THE MOTOR WAS BAD. IT WAS NOT SAFE TO DRIVE IT ANYMORE BECAUSE IT COULD CAUGHT FIRE OR CAUSE AN ACCIDENT. BUT YET NOT PART OF THE RECALL SAID I WOULD HAVE TO PAY FOR ALL THE REPAIRS OUT OF POCKET. NOT ONLY DID KIA CUSTOMER SERVICE AND NHTSA BOTH SAID IT WAS PART OF THE 147 RECALL. I AM WITH OUT A VEHICLE AND STILL HAVE TO PAY FOR ONE THAT I CAN'T EVEN DRIVE OR GET FIXED.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - EVANSVILLE, IN

    THE RIGHT SIDE PASSENGER HEADLAMP CONTINUES TO BURN OUT FREQUENTLY AND THE COMPONENTS LOOK MELTED. IN SEARCHING THIS SITUATION ONLINE, THERE ARE A LOT OF REPORTS OF THE SAME THING HAPPENING ALTHOUGH KIA DOESN'T ACCEPT RESPONSIBILITY. I AM CURRENTLY DRIVING WITH ONLY 1 HEADLIGHT, WHICH ISN'T SAFE.

    Source: NHTSA WEB SITE