2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - MONROE, GA

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. AFTER SWITCHING INTO THE PARK POSITION AND TURNING THE VEHICLE OFF, THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE DRIVER WAS EVENTUALLY ABLE TO REMOVE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - MONTVILLE, NJ

    THE VEHICLE HAS HIGH OIL CONSUMPTION, ROUGHLY ONE QUART OF OIL PER ONE THOUSAND MILES DRIVEN. QUICK SEARCHES ONLINE HAVE REVEALED THIS IS A COMMON PROBLEM.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - OROVILLE, CA

    THE LEVERS ON BOTH MY MIDDLE SEATS DO WORK, SO I CAN'T LAY MY SEATS DOWN OR GET IN THE THIRD ROW.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - MARIETTA, GA

    THERE IS I RECALL ON THE SAME YEAR MAKE AND MODEL OF MY CAR EXCEPT THE ENGINE THEY SAY IS THE OR CYLINDER AND NOT THE 6 BUT I HAVE HAD A BLOWN HEAD GASKET SINCE I BOUGHT A CAR FROM A DEALERSHIP CERTIFIED PRE OWNED AND STILL PAYING ON IT HOWEVER MY CALL GETS SO HOT THAT I HAVE TO PULL OVER A LOT TO LET IT COOL OFF AND I PUT ALOT OF MONEY IN ANTIFREEZE AND WATER. THEY WILL NOT WORK WITH ME AT KIA DEALERSHIP THEY ARE SAYING THERES NO RECALL ON THE V6 ONLY 4 CYLINDER AND I DONT HAVE $3200.00 TO JUST PAY FOR IT TO BE DONE. BECAUSE OF THE SAME SIDE OF THE HEAD GASKET BEING BLOWN AS THE RECALL ON THE 4 CYLINDER AS FOR THAT THE RECALL IS MADE BECAUSE OF CATCHING FIRE BECAUSE THE HEAD THAT IS BLOWN IN THE RECALL IS SAME ONE AS MINE AGAINST THE FIRE WALL AND IT GETS SUPER HOT LIKE IT'S GONNA CATCH FIRE AT YOUR FEET ON THE INSIDE LIKE THE 4CYLINDERS

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - LEAVENWORTH, KS

    WHEN I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY THE ENGINE STARTED TO RATTLE AND I WAS LOSING POWER IT WOULD NOT GO WHEN I STEP ON THE GAS THEIR WAS NO CHECK ENGINE LIGHT OR ANYTHING ON THE THE DASH LIGHTING UP SAYING THEIR WAS SOMETHING WRONG WITH THE ENGINE WHEN IT QUIT RUNNING ONLY THEN THE DASH LIGHTS CAME ON AFTER IT ALREADY DIED I WAS ONLY GOING 50 MPH IT IS A GOOD THING IT DID NOT DIE AT THE INTERSECTION THIS CAR ONLY HAS 55,448 ON IT AND I WAS TOLD BY THE KIA DEALERSHIP THAT IT WILL NEED A NEW ENGINE THAT WILL COST OVER 6,000 DOLLARS TO FIX IT. THE SERVICE DEPARTMENT AT THE DEALERSHIP HAS NOT PROVIDE A COPY OF THE SERVICE ORDER STATING WHAT IS WRONG WITH THE SORENTO, EVEN THOUGH WE HAVE REQUESTED ONE TO SEND WITH THIS CORRESPONDENCE SEVERAL TIMES. I CALLED KIA AND THEY WERE NO HELP AT ALL. THEY MAKE UNSAFE CARS AND WILL NOT HELP YOU AT ALL. DO YOURSELF A FAVOR AND DO NOT BUY A KIA.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - SAINT PAUL, MN

    RECEIVED EXTENDED WARRANTY INFORMATION REGARDING MY AIRBAG LIGHT BROUGHT THIS IN TO HAVE THE CLOCK ASSEMBLY SPRING REVIEWED AND IT WAS REPLACED BUT THEN WAS TOLD I HAD TO PAY $2000 TO HAVE THE PASSENGER SEAT CHANGE TO HAVE THE SENSOR GO OFF.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - AMMON, ID

    THE ENGINE STALLED WHILE DRIVING ON THE FREEWAY. CHECK ENGINE LIGHT CAME ON AFTER THE CAR LOST POWER. WE HAD TO PULL ONTO THE SHOULDER OF THE ROAD AND THE CAR WAS TOWED TO THE DEALERSHIP. NO WARNING LIGHTS OF ANY KIND CAME ON PRIOR TO THE ENGINE STALLING. KIA CLAIMS THE OIL WAS LOW BUT NO CHECK OIL LIGHT EVER CAME ON. THE SCHEDULED MAINTENANCE PLAN WAS FOLLOWED PRECISELY AND IS UP TO DATE. KIA HAS A FAULTY ENGINE OIL PRESSURE WARNING LIGHT, CAUSING ENGINES TO STALL WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - PHOENIXVILLE, PA

    AROUND 60,000 MILES, MY KIA SORENTO IS LOSING OIL WITHOUT ANY SIGNS OF LEAK OR BURNING. JUST DISAPPEARING. HAVE COMPLETED 3 TOTAL 1,000 MILE OIL CONSUMPTION TESTS AT KIA OF WEST CHESTER, PA AND I HAVE ASKED THEM TO START A CLAIM. IT IS LOSING AT LEAST A FULL QUART AFTER 1,000 MILES. I CONTINUE TO CHECK OIL, PURCHASE QUARTS AND AM ANXIOUS WITH CONCERN OVER THE LEGAL ISSUES DRIVING A VEHICLE WITH ENGINE RECALLS AND THE CHANCE OF LOSING A LIFE DUE TO ENGINE AND CONNECTING ROD MALFUNCTION. 2ND OWNER AND PURCHASED FEB. 2017 FROM ARDMORE NISSAN (ARDMORE, PA).

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - SNELLVILLE, GA

    I HAVE A 2013 KIA SORENTO. WHILE DRIVING DOWN A CITY ROAD THE CAR ONLY MOVING 45 MPH EVERY LIGHT ON THE DASH STARTED TO BLINK, STEERING WHEEL BEGAN TO BECOME DIFFICULT TO TURN AND CAR EVENTUALLY STALLED ON SIDE OF ROAD. CAR HAD TO BE TOWED TO HOME AND THEN TOWED TO KIA DEALER OF STONECREST IN LITHONIA,GA. THE CAR WAS GIVEN A DIAGNOSTIC THAT FOR IT TO RUN THE ALTERNATOR NEEDED TO BE REPLACED. ALTERNATOR WAS REPLACED AT A COST OF 1,056.00. DROVE VEHICLE HOME AND DROVE ONTO HIGHWAY LATER THAT EVENING WHERE I HEARD KNOCKING NOISES, SENSOR LIGHTS FLASHED. THE CAR BEGAN TO SMOKE AND STEERING WHEEL LOCKED. I WAS ALONE ON BUSY HIGHWAY AT NIGHT IN BETWEEN EXITS AND MY HUSBAND AND THE TOW TRUCK STRUGGLED WITH PINPOINTING MY LOCATION. THIS WAS VERY SCARY WITH CARS DRIVING AT 70+ MPH PAST ME AND MY HAZARD LIGHTS WERE LOSING POWER.HAD TO HAVE CAR TOWED ONCE AGAIN. KIA NOW SAYS THE ENGINE NEEDS REPLACED AND ASKING FOR 6,000. KIA HAS HISTORY OF ENGINE RECALLS BUT CLAIM MY VIN IS NOT INCLUDED IN RECALL SO THEY WILL NOT REPLACE. VEHICLE ONLY HAS 100,000 MILES AND HAS HAD CONSISTENT OIL CHANGES. NOW I'M STUCK WITH A PRICEY REPAIR ON A VEHICLE THAT IS NOT PAID OFF. THIS SITUATION IS DANGEROUS AND APPEARS TO BE A COMMON TREND WITH KIA VEHICLES.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - MORICHES, NY

    DASH BOARD INDICATORS LIT UP FOR (ABS) (SLIP CONTROL) AND (DOWN HILL). CAUSE, REAR WHEEL SPEED SENSOR DEFECTIVE. REQUIRES COMPLETE REAR WHEEL HUB REPLACEMENT FOR BOTH REAR WHEELS.

    Source: NHTSA WEB SITE