2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- LAUREL SPRINGS, NJ
I WAS DRIVING HOME AND STOPPED AT A RED LIGHT WHEN THE CAR COMPLETELY DIED. I HAD AAA COME OUT AND THEY SAID THE BATTERY WAS LIKE NEW AND THE OIL WAS GOOD, SO THEY TOWED IT TO A DEALER WHO TOLD ME THE ENGINE SEIZED. THEY COULD NOT FIND A REASON WHY THE 6 YEAR OLD CARS ENGINE JUST RANDOMLY SEIZED. I FOUND OUT THEY'RE RECALLED FOR THAT. HOWEVER KIA IS SAYING MY PARTICULAR CAR IS NOT COVERED AND WANTS TO CHARGE ME $6,800.00 TO PUT A USED ENGINE IN. I STILL HAVE OVER A YEAR OF CAR PAYMENTS AND NO CAR. I USE MY CAR EVERYDAY FOR MY JOB.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- O'FALLON, MO
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT WAS ENTERING THE RESIDENTIAL DRIVEWAY, THE BRAKES FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE PUMPED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON'S MID RIVERS KIA (4955 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, (636) 206-4284) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE AND THE BRAKE OVERHAUL NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- LANSING, IL
WHILE DRIVING IN THE EXPRESSWAY, THE CAR STOPPED ABRUPTLY. EVERY LIGHT THAT CAN POSSIBLY COME ON WAS ON. I WAS ABLE TO SLOWLY PULL OVER OUT OF HEAVY TRAFFIC WITH THE HAZARDS ON. I HAD IT TOWED TO A REPAIR SHOP WHERE THEY DIAGNOSED IT AS BEING A CEASED ENGINE. I IMMEDIATELY CALLED KIA. INITIALLY, THEY AGREED TO REPAIR IT. TWO DAYS LATER, THEY CALLED AND SAID IT DIDN'T CALL UNDER THE PERIMETERS OF THE RECALL. TODAY, THE CAR STILL REMAINS AT KIA SERVICE WAITING ON THEM TO CHANGE THEIR MINDS AND REPAIR IT.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- YOUNGSVILLE, PA
ENGINE STALLED. DRIVING 55 MPH ON FLAT HIGHWAY ROAD AT 9:20 PM ET CHECK ENGINE LIGHT CAME ON, ENGINE STALLED, I COASTED TO A STOP, PUT IN PARK, RESTARTED THE ENGINE. OIL DIPSTICK SHOWS FULL. 89,443 MILES. 2ND TIME IN LESS THAN 7 DAYS IT STALLED.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- WINNSBORO, SC
ON JULY 12 I WAS DRIVING DOWN A VERY BUSY INTERSTATE IN ANOTHER STATE WHEN MY ENGINE STARTED KNOCKING ONCE I GOT OFF EXIT. THE CAR WAS SHAKING VERY BADLY. IT MADE ME VERY AFRAID THAT I WAS GONNA CAUSE AN ACCIDENT. ONCE I GOT OFF EXIT I ATTEMPTED TO PULL OVER TO A PARKING LOT BUT THE CAR COMPLETELY CUT OFF IN THE MIDDLE OF TRAFFIC AND WOULD NOT CRANK. CAR WAS TOWED TO SHOP AND WAS TOLD THAT ENGINE HAD SEIZED. I HAVE DONE EVERY RECALL SENT TO ME AND HAVE KEPT THIS CAR WELL MAINTAINED SINCE IT IS MY ONLY MEANS OF TRANSPORTATION. I HAVE READ NUMEROUS COMPLAINTS DEALING WITH THE SAME THING. MY VEHICLE ONLY HAD 163,000 MILES ON IT. I THINK THIS NEEDS TO BE INVESTIGATED.
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- SOUTH WINDSOR, CT
2013 KIA SORENTO, KNOCKING IN ENGINE. KIA SAYS IT NEEDS A NEW ENGINE. THEY DID LAST 3 OIL CHANGES WITH NO ISSUES REPORTED. THEY PUT A CLAIM IN FOR WARRANTY AND WARRANTY COMPANY IS BEING DIFFICULT WITH APPROVAL. CAR HAS HAD NO ISSUES, BOUGHT NEW WITH 100 MILES. WAS IN MOTION ON HIGHWAY. APPARENTLY NO RECALL ON MY VEHICLE. IF ENGINE HAD BLOWN ON HIGHWAY IT COULD HAVE CAUSED A CRASH WITH INJURY AND OR DEATH.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- ACTON, CA
MY 2013 KIA SORENTO WITH ONLY 108,000 MILES AND EXCELLENT MAINTENANCE RECORDS SUDDENLY BLEW A ROD FROM THE ENGINE BLOCK. THIS IS EXTREMELY DANGEROUS AND SCARY AND NEVER HAVE I HAD TO REPLACE AN ENGINE IN A CAR WITH SUCH LOW MILES. I WOULD PLEASE LIKE YOU TO INVESTIGATE MY SPECIFIC ENGINE FAILURE TO SEE IF IT ALIGNS WITH THE MULTITUDE OF OTHER RECALLS THAT THE 2013 KIA SORENTO HAS ISSUED. MY CAR JUST STALLED AT A RED LIGHT... 3 IGNITION LIGHTS CAME ON... OIL PRESSURE, BATTERY AND CHECK ENGINE. I TURNED THE CAR OVER AND IT STARTED. IT WAS MAKING A HORRIBLE SOUND SO I PULLED IMMEDIATELY OVER. THE ENGINE HAD ALREADY FAILED. I CANNOT UNDERSTAND THIS AT ALL AS I AM RELIGIOUS WITH OIL CHANGES AND MAINTENANCE. PLEASE INVESTIGATE FURTHER.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- VALLEJO, CA
MY 2013 KIA SORENTO'S HEADLIGHT AND REAR BRAKE LIGHT CONTINUOUSLY GOES OUT. FIRST THE DRIVER SIDE HEADLIGHTS GO OUT AND THEN THE PASSENGER SIDE FOLLOWS SHORTLY AFTER LEAVING ME WITH NO LIGHT WHICH IS A HUGE SAFETY HAZARD FOR MY FAMILY. THE LAST TIME I REPLACED THEM THE DRIVER SIDE HEADLIGHT AND DRIVER BRAKE LIGHT WENT OUT 4 DAYS LATER.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- ST. LOUIS, MO
I'VE ONLY HAD THIS USED VEHICLE FOR ONE YEAR AND WITHIN THAT ONE YEAR OF HAVING TO HEAR SORRENTO I'VE HAD TO CHANGE MY HEADLIGHTS AND BRAKE LIGHTS MORE THAN THREE TIMES EACH. I TOOK IT TO MY LOCAL KIA DEALER AND SHOWED THEM FOUR DIFFERENT LIGHTBULBS THAT WERE BURNT ON THE BOTTOM OF THE BULB THAT YOU PUT INTO THE PORT. PORT WERE NOT BURNT JUST THE BOTTOM PART OF THE LIGHTBULB NOT THE PRONG JUST THE BOTTOM PART OF THE LIGHTBULB WAS BURNT. I ASKED FOR THEM TO DO AN ELECTRICAL DIAGNOSTIC FOR ME TO SEE WHAT WAS WRONG AND WHY MY LIGHT BULBS KEPT BURNING ON THE BOTTOM WHICH IN RESULT MADE MY HEADLIGHTS AND BREAK LIGHTS NOT WORK. (NOT ALL AT THE SAME TIME. I REPLACE ONE THEN A FEW WEEKS TO A MONTH LATER A DIFFERENT ONE WOULD THE SAME.) BUT ALL THEY DID WAS CHARGE ME OVER $100 TO REPLACE THE LIGHTBULBS THAT WE'RE NOT WORKING AT THE TIME SO THEY CAN HAVE IT ON FILE WHICH ONE WERE REPLACED AND HOW LONG IT TAKES FOR THEM TO BURN OUT AGAIN. MIND YOU THESE LIGHTBULBS DO NOT HAVE ANY WARRANTY AND I DID ASK FOR THEM TO DO A DIAGNOSTIC ELECTRICAL DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM WAS AND THEY DID NOT DO IT THEY SAID THEY NEEDED TO SEE IF THESE ONES WOULD BURN OUT. SO BASICALLY I HAD TO PAY OVER $100 FOR SOME LIGHTBULB THAT WON'T BE REPLACED BECAUSE THERE'S NO WARRANTY ON THEM WITHIN TWO WEEKS TO A MONTH FROM NOW EVEN THOUGH I SHOWED THEM WHEN I HAD PURCHASED THE LIGHTBULBS THAT WAS ON MY CAR ALREADY THAT NEEDED TO BE REPLACED AND THE LIGHTBULB BEFORE THE LIGHTBULB AND THAT THEY ALL HAD THE SAME EXACT MARKINGS ON THEM. WHY THEY WOULD NOT DO A DIAGNOSTIC I DON'T KNOW THEY JUST PROBABLY WANT MORE MONEY.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- NORRISTOWN, PA
I HAVE A SORENTO THAT DOES NOT EVEN HAVE 60K MILES ON IT. THE CAR IS A 2013, I BOUGHT THE CAR LESS THAN 1 YR AGO AND AFTER HAVING IT FOR 7 MONTHS, I BEING TOLD BY THE MECHANICS AT THE FACILITY THAT THE CAR NEEDS A NEW ENGINE. THE CAR BROKE DOWN IN THE MIDDLE OF THE HIGHWAY WHILE I WAS ON MY WAY TO WORK.
Source: NHTSA WEB SITE