2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- POTEET, TX
WHEN DRIVING THIS VEHICLE ON THE HIGHWAY OR IN-TOWN, THE VEHICLE LUNGES BACK AND DIES IN THE MIDDLE OF THE ROAD OR HIGHWAY. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE THERE WAS NO WARNING. THEN AT A LIGHT, THIS VEHICLE MAKES A LOUD KNOCKING NOISE AND DIES AT THE INTERSECTION. THE CAR ALSO KNOCKS VERY LOUD AT FIRST STARTUP. I SEE THAT THERE ARE A LOT OF PEOPLE REPORTING THIS ISSUE AND THE MANUFACTURER DOES NOT SEEM TO DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS ISSUE TO HAVE. MY DISABLED DAUGHTER RIDES IN THE CAR WITH ME AND WE COULD HAVE A SERIOUS ACCIDENT. THIS HAS BEEN HAPPENING FOR ABOUT 6 MONTHS NOW AND THE LATEST WAS TODAY.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- GLENN HEIGHTS, TX
A KNOCKING NOISE WAS HEARD FROM THE ENGINE AND VEHICLE WAS TAKEN IN TO REPAIR BECAUSE OF RECALL. DEALERSHIP REFUSED TO CORRECT THE NEEDED REPAIR. EVENTUALLY, THE NOISE INCREASED IN FREQUENCY AND ENGINE FAILED. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ENGINE FAILED AND VEHICLE CAME TO A COMPLETE STOP.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- ASHVILLE, OH
I HAVE ALWAYS KEPT UP ON MY REGULAR MAINTENANCE AND JUST HAD A FRESH OIL CHANGE 500MILES AGO. THEN ALL OF A SUDDEN DURING REGULAR DRIVING AT 50MPH THE ENGINE STARTS KNOCKING AND LOSING POWER. TOLD IT IS GOING TO NEED A NEW ENGINE AND KIA ISN'T INCLUDING THESE SORENTOS IN THE ENGINE RECALL BECAUSE THEY WERE MADE AT A DIFFERENT T LOCATION, BUT OBVIOUSLY THERE IS MANUFACTURING ERRORS SINCE SO MANY PEOPLE ARE EXPERIENCING THE SAME THINGS. DON'T BUY KIA
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MIDDLETOWN, CT
REAR SEAT STUCK. REAR PASSENGER SEAT LEVER HAS ALWAYS BEEN A LITTLE HARD TO ACTIVATE TO RAISE OR LOWER THE SEAT. IT TOOK A COMBINATION OF PULLING THE LEVER AND GIGGLING THE SEAT TO GET IT TO ENGAGE. THAT LITTLE TRICK RECENTLY STOPPED WORKING AND MY REAR PASSENGER SIDE SEAT IS NOW PERMANENTLY STUCK IN THE DOWN POSITION. I DID AN INTERNET SEARCH ON A WAY TO FIX THE PROBLEM AND FOUND MULTIPLE COMPLAINTS WHICH INDICATES THAT THIS IS A SYSTEMIC PROBLEM WITH KIA SORRENTOS. THEY'LL WARRANTY THE POWER TRAIN FOR 100,000 MILES BUT THIS SEAT ONLY MADE IT FOR ABOUT 50,000 MILES.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MASHANTUCKET, CT
I BOUGHT MY CAR NEW OFF THE LOT BACK IN 2013, THE STEREO STOPPED WORKING IN 2016. I HAD ALL THE FUSES CHECKED AND THEY'RE ALL GOOD, SPEAKERS ARE FINE. THEY SAID THE WHOLE STEREO NEEDS TO REPLACED AND QUOTED ME OVER $500 TO REPLACE IT. ONLY THREE YEARS INTO OWNING MY NEW CAR. IT WAS WORKING PERFECTLY THEN ALL OF A SUDDEN IT JUST STOPPED. THE LIGHT COME ON AND THE CONTROLS WORK BUT THEY SAID IT'S NOT CONNECTING TO THE CAR.
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- WOBURN, MA
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING ON THE HIGHWAY, THE ENGINE OVERHEATED. THE CONTACT PULLED OVER AND CALLED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. THE VEHICLE WAS TOWED TO HERB CHAMBERS KIA OF BURLINGTON (93 CAMBRIDGE ST RTE. 3A, BURLINGTON, MA 01803, (781) 202-3456) AND THEY STATED THAT THERE WERE NO RECALLS. THE CONTACT STATED THAT THE DEALER RUDELY REFERRED HER TO THE MANUFACTURER. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT FOR THE INITIAL DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT TO GO BACK TO THE DEALER AND WAS INFORMED THAT THEY WOULD NOT CHARGE FOR THE DIAGNOSTIC TEST OR REPAIRS. THE CONTACT STATED THAT THEY WOULD CALL BACK. THE FAILURE MILEAGE WAS 97,000. *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- HOUSTON, TX
DRIVING HIGHWAY ENGINE MAKE LOUD KNOCKING SOUND AND CAR STOP RUNNING. AFTER COOL DOWN, I WAS ABLE TO START BUT MAKING LOUD KNOCKING SOUND.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- CHESAPEAKE, VA
I'VE HAD MY OIL CHANGES ON TIME. THEYRE FREE AT MY DEALERSHIP SO IM THERE LIKE CLOCKWORK. I DROVE TO WORK JUST FINE BUT WHEN IT WAS TIME TO GO HOME I NOTICED MY ENGINE WAS MAKING A TICKING NOISE. I TURNED THE CAR OFF AND BACK ON TO MAKE SURE AND IT WAS TICKING. NOW MY CHECK ENGINE LIGHT COMES ON. AS IM DRIVING OUT THE PARKING GARAGE I NOTICED A LOAD KNOCKING SOUND. I CHECKED MY CAR AND IT READ A P0014 CODE WHICH IS AN ADVANCED CAMSHAFT. AFTER DROPPING IT OFF AT THE DEALER THEY TOLD ME I MAY NEED A NEW ENGINE. I SPOKE TO SOMEONE AT KIA WHO SAID THAT THERE WAS A RECALL ON 2013 KIA SORRENTOS BUT MINE WASNT UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT LOCATION. ALTHOUGH MY CAR HAD SIMILAR ISSUES KIA WOULD NOT HELP! SINCE I JUST BOUGHT THE CAR AND IM NOT THE PRIMARY OWNER IM STUCK WITH EITHER A HIGH REPAIR BILL OR CARRYING OVER A BUNCH OF NEGATIVE EQUITY INTO A NEW CAR DEAL. KIA IS KNOWN FOR THEIR FAULTY ENGINES AND I JUST WISH I KNEW THIS BEFORE BUYING ONE!
Source: NHTSA WEB SITE -
2013 KIA SORENTO- LAND O LAKES, FL
I WAS DRIVING HOME FROM WORK ON A COUNTY HIGHWAY WHEN ALL OF SUDDEN THE ENGINE STARTED MAKING A LOUD KNOCKING NOISE AND WAS LOSING POWER. I WAS THANKFULLY ABLE TO PULL OVER TO A GAS STATION WHERE THE CAR STALLED OUT. MY HUSBAND MET ME AND WE HAD THE CAR TOWED TO A MECHANIC WHO HAS TOLD US THAT THE ENGINE NEEDS TO BE REPLACED. I HAVE CALLED KIA AND GOT THE "RUN AROUND" SAYING THAT IT'S OUT OF WARRANTY AND NOTHING CAN BE DONE. RESEARCH ONLINE HAS SHOWN THAT THIS HAS BEEN A KNOWN ISSUE WITH THIS PARTICULAR ENGINE FOR YEARS. LUCKILY I WAS ABLE TO PULL OVER SAFELY BUT IF THIS HAD HAPPENED ON THE INTERSTATE TRAVELING 70MPH WHO KNOWS WHAT COULD HAVE HAPPENED.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- CANONSBURG, PA
EXCESSIVE OIL CONSUMPTION. THE ENGINE USES 1 QUART OF OIL EVERY 500 MILES. UNABLE TO MAINTAIN FULL OIL, ENGINE MAKES KNOCKING NOISES WHEN NOT AT FULL LEVEL. VEHICLE CONTAINS THE THETA ENGINE INCLUDED IN PREVIOUS RECALLS BUT HAS NOT FAILED YET. DEALER RESISTANT TO REPLACE ENGINE DUE TO MILEAGE OVER 100,000, OUT OF WARRANTY.
Source: NHTSA WEB SITE