2013 KIA SORENTO Complaints

THE AIRBAG INDICATOR LIGHT CAME ON WHILE DRIVING RECENTLY. THE CODE APPEARS AS B1346, VOLTAGE IN WIRING OF DRIVER AIRBAG. ALL INDICATIONS ARE IT IS THE CLOCK SPRING MECHANISM IN THE STEERING COLUMN. THE VEHICLE HAS ONLY 110,475 MILES.

WE ARE HAVING TO REPLACE LOW BEAM LIGHTS EVERY 2 TO 3 MONTHS WHICH ALSO LEAD TO THE PASSENGER SIDE LOW BEAM WIRING HARNESS TO BURN UP AND ALSO LED TO BURNING UP THE BRAKE LIGHTS , WE REPLACED THE BURNED WIRING HARNESS AND REPLACED LOW BEAM LIGHTS TO LED LIGHTS WITH FANS BUILT INTO THE LIGHTS AFTER 2 WEEKS REPLACING LED LIGHTS THEY ALSO BURNED OUT. KIA REALLY NEEDS TO LOOK AT THIS ISSUE AND STEP UP AND FIX AND REPLACE THIS SAFETY CONCERN.

DRIVING DOWN THE ROAD AND ALL OF A SUDDEN OUR KIA STARTED MAKING A KNOCKING SOUND IN THE ENGINE. WE SLOWED DOWN AND STARTED TO PULL OVER WHEN WE HEAR PIECES OF OUR CAR BREAKING OFF AND SAW A HUGE CLOUD OF WHITE SMOKE. WHEN WE PULLED OVER AND GOT OUT OF THE CAR, THE WHOLE UNDERNEATH OF THE ENGINE WAS ON FIRE. THE ENGINE WAS SEIZING AND CAUSED THE BEARING TO PUNCH A HOLE INTO THE ENGINE. THE PARTS WE HEAR FLYING OFF WERE ACTUALLY PIECES OF THE ENGINE EXTERIOR, WHICH CAUSED SPARKS AND IGNITED THE FIRE WHEN THE ENGINE OIL STARTED POURING OUT. THIS HAPPENED WITHOUT WARNING AND WE HAVE KEPT UP ON MAINTENANCE. LESS THAN 100K MILES. VIN IS NOT PART OF ENGINE RECALL, HOWEVER IT IS CLEAR UPON LITTLE RESEARCH THAT KIA KNOWS ABOUT THIS PROBLEM, THEY DON'T CARE, AND THEY ARE DOING LITTLE TO FIX IT. IT'S OBVIOUSLY A HUGE SAFETY ISSUE, THESE ARE PEOPLE'S LIVES WE'RE PUTTING AT STAKE AND THESE CARS NEED OFF THE ROAD. THEY ARE NOT SAFE. PLEASE HELP THE PUBLIC DO SOMETHING ABOUT THIS.

MY SORENTO WAS MAKING A NOISE IN AUG 2018. I TOOK MY SORENTO TO KIA. KIA STATED THE NOISE WAS A LOW ENGINE BEARING NOISE ON START AND RECOMMENDED ENGINE REPLACEMENT AT MY COST. THE CAR AT THIS TIME HAD 117,090 MILES, WHICH JUST PUT IT OUT OF WARRANTY. FAST FORWARD TO JUNE 2019. WE WERE DRIVING MY SORENTO ON A HIGHWAY GOING A SPEED OF 55-60 MPH, WHEN MY ENGINE STOPPED RUNNING AND 3 CHILDREN AND MYSELF BARELY MADE IT OFF THE ROAD (THIS COULD HAVE BEEN MUCH WORSE IF I WAS PULLING OUT INTO FAST MOVING TRAFFIC). THE CAR SAT FOR 30 MINS AND RESTARTED, BUT MADE A FUNNY NOISE. IT TOOK US 2 HOURS TO GET TOW TRUCK TO COME ON THE SIDE OF THE BUSY HIGHWAY TO GET OUR CAR AND US MOVED TO SAFETY. THEY FINALLY ARRIVED AND THE CAR WAS TOWED ON A WED NIGHT TO THE SAME KIA THAT WORKED ON IT IN 2017 AND A NOTE WAS LEFT WITH MY KEYS ABOUT WHAT HAPPENED INCLUDING THE NOISE. THE NEXT MORNING (THURS) I CALLED AND SPOKE TO THE SERVICE MANAGER AT KIA AND REPEATED THE NOISE AND ISSUES THAT BROUGHT MY CAR INTO THEM. HE CALLED ME BACK STATED HE LET THE CAR RUN FOR 1.5 HOURS, CHECKED THE ELECTRICAL SYSTEM, AND ALL THE FLUIDS. THE CAR DIDN'T SPUTTER OR STALL OUT. ON FRI THEY RAN DIAGNOSTICS ON THE CAR. THEN THEY TEST DROVE THE VEHICLE TO SEE IF THEY COULD REPLICATE THE NOISE. THE CAR DID NOT MAKE IT FAR FROM KIA BEFORE THE CONNECTING ROD BLEW 2 HOLES THROUGH THE ENGINE AND LANDED ON THE RADIATOR. ALL FLUIDS WERE LOST PER SERVICE MANAGER AT KIA. HE STATED THAT THEY DID NOT HEAR THE KNOCKING OF THE ROD PRIOR TO HIT HAPPENING WHEN THE TECHNICIAN TOOK IT ON A TEST DRIVE. NO PAPERWORK HAS BEEN SHARED REGARDING THE CURRENT STATE OF MY CAR.

WHILE DRIVING ON THE INTERSTATE WE ACCELERATED TO APPROXIMATELY 65 MPH AFTER ENTERING THE INTERSTATE ON AN ON-RAMP. WITHIN ABOUT 1 MILE, THE VEHICLE STALLED WITH NO WARNING/TICKING/KNOCKING, AND GAUGE/WARNING LIGHTS CAME ON. WE COASTED TO AN EXIT RAMP AND AFTER COMING TO A STOP REALIZED THE ENGINE WAS STOPPED AT 0 RPM. I TRIED TO START THE VEHICLE MULTIPLE TIMES IN ORDER TO MOVE OUT OF THE WAY OF TRAFFIC COMING FROM BEHIND, FOR SAFETY REASONS, BUT THE ENGINE WAS SEIZED AND WOULD NOT TURN OVER. THE ATTEMPTS TO START THE VEHICLE ADDITIONALLY CAUSE THE STARTER TO FAIL. DURING THE ATTEMPTS TO START THE VEHICLE, SMOKE CAME FROMT HE ENGINE AREA AS WELL AS THE SMELL OF BURNING METAL. I AM UNSURE IF THE SMOKE CAME FROM THE ENGINE OR STARTER. AFTER THIS TWO OTHER DRIVERS STOPPED, I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND WE PUSHED THE VEHICLE TO A SAFER LOCATION. WE ARE WORKING WITH KIA TO REPLACE THE ENGINE. KIA IS STATING THE REPAIR IS NOT COVERED BY THEIR RECALL SC147 AND THAT RECALL INSPECTION WAS ALREADY COMPLETED ON OUR VEHICLE, EVEN THOUGH THE FAILURE IS SYMPTOMATIC OF THE RECALL DEFECT/ISSUE. KIA HAS STATED THAT THE ENGINE WILL BE REPLACED UNDER WARRANTY AS PART OF A PRODUCT IMPROVEMENT CAMPAIGN BUT I AM WAITING FOR MORE CLARIFICATION FROM KIA. AS PART OF THE SC147 RECALL AND RELATED KIA NOTICES TO KIA DEALERS, KIA DEALERS ARE TO PROVIDE A LOANER OR ALTERNATE MEANS OF TRANSPORTATION (RENTAL CAR TO CUSTOMERS). IT HAS BEEN 2.5 WEEKS SINCE THE INCIDENT AND KIA HAS FAILED TO PROVIDE A LOANER OR RENTAL VEHICLE.

MY CAR HAS 2 DOOR HANDLES THAT HAVE FALLEN OFF. ONE RIGHT AFTER ANOTHER. THIS IS ALSO SOMETHING I SEE FREQUENTLY ON OTHER KIA SORENTOS I PASS ON THE ROAD SO OBVIOUSLY THIS IS A COMMON OCCURRENCE AND IT NEEDS TO BE FIXED. I DID NOT PAY FOR A CAR TO HAVE TO STICK MY ARM THROUGH AND AROUND TO THE OTHER DOOR TO OPEN IT, THAT'S RIDICULOUS. ALSO, THE CAR WAS IN PARK IN THE DRIVE WAY AT MY PARENTS HOUSE, IT WASN'T EVEN TURNED ON, THE KEYS WEREN'T EVEN IN IT.

VEHICLE STOPS / CUTS OFF WHILE DRIVING. VERY DANGEROUS. HAVE NEARLY BEEN RAN OVER BY OTHER VEHICLES ON HIGHWAY. ALSO SOMETIMES WHILE AT A RED LIGHT OR IDLING WHILE IN PARK THE CAR WHILE JUST CUT OFF.

LEFT REAR WHEEL SPEED SENSOR NEEDS TO BE FIXED. APPARENTLY MANY OTHERS HAVE SAME ISSUE BUT THERE IS NO RECALL ON MY VIN NUMBER. ABS WARNING ON, DOWNHILL WARNING AND TRACTION CONTROL WARNING LIGHT ON

DAUGHTER WAS DRIVING CAR ON CITY STREET, AND ENGINE STALLED COASTED TO S STOP. RECALL FOR FAULTY MACHINING ON 2.4 L 4CYL KIA MOTORS. RECALL # SC147. KIA STATES THAT THIS VIN DOES NOT FALL UNDER THE RECALL, BUT SAME ISSUE AS OTHER 2013 KIA'S. INTERNET STATED THAT ALL 2.4 L 4CYL ENGINES WERE COVERED BY THE RECALL FOR ENGINE SEIZING UP FROM BAD MACHINING.

INITIAL ISSUE-VEHICLE WAS DRIVING PERFECTLY AND WE HAD JUST GOTTEN BACK FROM THE STORE. NO INDICATION OF ISSUES. WE WERE GOING TO GO SOMEWHERE AND NOTICED KEY FOB NOT WORKING. WE UNLOCK THE DOOR MANUALLY AND WHEN WE WENT TO START IT HORN STARTED GOING OFF AND CAR WOULD NOT START. WE READ INTO ISSUES AND WE DECIDED TO TAKE BATTERY IN TO GET CHECKED AND IT WAS FULL CHARGED. WE CLEANED BATTERY CABLES AND GOT CAR STARTED BUT THIS TIME RADIO NOT WORKING AND KEY FOB NOT WORKING. CAR DRIVING GOOD FOR ABOUT 2 DAYS AND COMING HOME LAST NIGHT, WHILE ON HIGHWAY, ALL LIGHTS TURNED ON -ON DASHBOARD, VEHICLE LOST POWER, IT SPUTTERED ALL THE WAY HOME. WINDSHIELD WIPERS WEAK AND IT WAS RAINING. POWER WINDOWS BARELY WORKS AND COULD NOT PUSH ON GAS! WE BARELY MADE IT BACK HOME AND PARKED VEHICLE BUT GEAR SHIFT WOULD ONLY GO UP TO NEUTRAL GEAR. WON'T LET US PUT INTO PARK AND CAR IS DEAD. VEHICLE IS JUST SITTING THERE NOW